Offered ground floor rooms but then when realised we paid a discount gave us top room, completely out dated. Bed as hard as concrete, pillows the same. Very dark room bathroom outdated with shower over bath, no slip mat, slipped when exiting the bath. We were four guests and only had three shampoo/conditioners. Nobody at service desk morning or night. There was a side door which gave access 24/7 not secure anyone could come into the lodge upstairs rooms, even when nobody was at the desk. Check in, lady was on her mobile phone to someone the whole time I was checking in and I felt rushed to check in. Room was clean and cleaners were so lovely and welcoming (unlike service desk). Fairly good position was probably a 5 minute walk to town but very bloat woke all night to trucks an d loud cars motorbikes etc . It has potential to be a really nice place, until then won’t be returning.