What a disappointing experience. We booked a 3-bedroom villa and even though the villa was really nice furnished, it missed some essentials. For us, as we spent several weeks traveling, it was important to have a washer and a dryer. We first emailed the property to ask for this information but never received an answer -that could’ve been a red flag, but we did not see the signs-. Then we called and were told that we would have everything we needed, but forgot to mention that the washer/dryer is just ONE and located in a tiny room at the parking lot with hours of “operations” (for guests just between 3pm-9pm) as they needed to be share by all the guests AND hotel staff, as those are the ones also use for washing/drying towels and other hotel stuff.
Although the Expedia listing indicated the Villa had refrigerator/freezer, there is no freezer, so all our frozen products got wasted. Also listed was daily housekeeping, and this never happened during our 4-days stay.
Front desk service and restaurant hours are also very limited. Reception opening hours are 9am-11:45am, then closedown 11:45am to 3:00pm and open again 3:00pm to 9:00pm. Restaurant only opens 8am to 10am for breakfast (20 euro per person) and 5pm-10pm for dinner.
Reception is also hard to find when first arriving. Please be aware if you arrive early (as happened to us) you would find everything closed and no place -besides inside your car- to wait, eat or use the toilet while waiting.