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Royal Phala Cliff Beach Resort and Spa

4.0 star property
4-star beachfront hotel with outdoor pool

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Royal Phala Cliff Beach Resort and Spa

Front of property
Exterior
Panorama
Daily buffet breakfast (THB 300 per person)
Double or Twin Room (Paradise) | Bathroom

Reviews

6.2 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
241-242 Moo 6 Phala, Ban Chang, Rayong, 21130
  • Phayun Beach
    20 min walk
  • Nam Rin Beach
    2 min drive
  • Phala Beach
    3 min drive
  • Utapao (UTP-Utapao Intl.)
    20 min drive

Room options

View all photos for Deluxe Room (Plala Wing)

Deluxe Room (Plala Wing)

Deluxe Room (Plala Wing)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Panorama

Panorama

Panorama

  • 35 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Double or Twin Room (Paradise)

Double or Twin Room (Paradise)

Double or Twin Room (Paradise)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Double or Twin Room (Pavillion)

Double or Twin Room (Pavillion)

Double or Twin Room (Pavillion)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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The price is CA $71
per night
CA $83 total
includes taxes & fees
13 Oct - 14 Oct
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About the area

Ban Chang

Beachfront retreat .Within 2 miles (3 km) of this Ban Chang hotel, you'll find Phayun Beach and Nam Rin Beach. Also, Phala Beach is within 2 miles (3 km) and Eastern Star Golf Course is within 6 miles (10 km).

What's nearby

  • Phayun Beach - 20 min walk
  • Phala Beach - 3 min drive
  • Eastern Star Golf Course - 9 min drive
  • Plutaluang Navy Golf Course - 24 min drive
  • Nang Ram Beach - 31 min drive

Getting around

  • Rayong Map Ta Phut Station - 12 min drive
  • Utapao (UTP-Utapao Intl.) - 20 min drive

Restaurants

  • ‪Crab House - ‬13 min walk
  • ‪BUA Terrace Cuisine & Café - ‬3 min drive
  • ‪ก๋วยเตี๋ยวสมุนไพรเนื้อ-หมู ปุ้ม - ‬6 min drive
  • ‪ตาลคู่ซีฟู้ด - ‬4 min drive
  • ‪ร้านร่มสนซีฟู้ด - ‬5 min drive

About this property

Royal Phala Cliff Beach Resort and Spa

4-star beachfront hotel with outdoor pool
Royal Phala Cliff Beach Resort and Spa offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Royal Phala Cliff Beach Resort and Spa also features a terrace, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Ban Chang hotel.

  • 312 guestrooms or units
  • 7 levels
  • 5 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Royal Phala Cliff Beach Resort and Spa offers 312 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers, bathrobes, slippers, and bidets. This Ban Chang hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

English, Thai

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: THB 300 for adults and THB 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Mobile key entry
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: THB 800

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 700.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 300 for adults and THB 150 for children
  • Late check-out fee: THB 800 (subject to availability)
  • Rollaway bed fee: THB 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Royal Phala Cliff Beach
Royal Phala Cliff Beach Resort
Royal Phala Cliff Beach Resort Ban Chang
Royal Phala Cliff Beach Ban Chang
Royal Phala Cliff Ban Chang
Royal Phala Cliff Beach Resort and Spa Hotel
Royal Phala Cliff Beach Resort and Spa Ban Chang
Royal Phala Cliff Beach Resort and Spa Hotel Ban Chang

Royal Phala Cliff Beach Resort and Spa Reviews

Reviews

6.2
Rating 10 - Excellent. 10 out of 127 reviews" "
Rating 8 - Good. 34 out of 127 reviews" "
Rating 6 - Okay. 48 out of 127 reviews" "
Rating 4 - Poor. 24 out of 127 reviews" "
Rating 2 - Terrible. 11 out of 127 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Wichet

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

PRACH

Disliked: Cleanliness, property conditions & facilities
Hotel look from outside is nice but when we get in the hotel area and hotel room are not clean luke the photo I attached​ to you. Breakfast​ is good. Staffs is very good.
Stayed 1 night in Feb 2020

8/10 Good

Vorasarn

Stayed 5 nights in Dec 2019

6/10 Okay

Royi

Travelled with family
Disliked: Cleanliness, staff & service
The water in bathroom not clean and the wall also not clean when I am check in I saw some plate that use already stay at the front of my room until my data check out it still there nobody picked up to clean it You should fixing your hotel staff for to be clean and great service just us you get 4stars
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Scheidweiler

Disliked: Cleanliness, room comfort
Good location ...poor condition of the hotel
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel must put more staffs for cleaning hotel facilities, many areas from front to elevator to rooms are dirty. Hot & cold water didn’t have properly flow.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
very nice staff, but the room is too old.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

I W

Disliked: Property conditions & facilities
WOULD NOT RECCOMMEND
The hotel is a long way from anywhere - without a car, you would find it very difficult. The hotel is quite run down and needs some serious maintenance. When we checked in, the room they gave us, after walking to the room, was already occupied! Not very good! When we tried to park our car, there was no spaces available (due to staff filling the carpark park!) so we needed to park 300meters away in a black allotment next door. The beach was very very dirty with litter, and no effort had been made to tidy it up.
Stayed 1 night in Aug 2018

4/10 Poor

Mike, thailand

Disliked: Staff & service, property conditions & facilities
Beautiful setting right on the beach. Outdoor faciilties, pool, dining were very nice and well designed. Overall the hotel upkeep was poor. Staff was incredibly unhelpful. Checking in took 20 minutes, we asked for a taxi and they argued with us about the location of our destination and then told us a hotel taxi was not available. did not offer to call a public taxi, we had to do that ourselves.
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Old hotel, very dirty beach and slow service
The hotel is very old and everywhere are signs that there is construction ongoing. Actually no construction was visible. The business seems to run not bad in this hotel but nobody is interested in maintaining the buildings. The beach in front of the hotel is very dirty. The guesthouse direct at the beach is in catastrophic conditions. Unbelievable that guests could stay there. It’s more like an abandoned old house. But we saw people which got a room there. Woooow, very scary. The food at the breakfast was okay. My son broke a glass bottle in the room. We left the room because the kids couldn’t walk anymore as there were everywhere glass splitter on the floor. I asked the staff the clean the floor while we are at the breakfast. After 1,5h nothing was done and the last from the receiption finally did it. They mentioned the maids are in a meeting....

2/10 Terrible

Nichapat

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
look like run over hotel the beach was dirty
1. the part way go to beach was broken and dirty beach Hotel never clean a lot of bin and broken glass 2.we ask for repair line phone in hotel 3 day for stay they fail for repair 3.Many area in hotel out off service and broken 4. Coffee machine was out of service because small customer 5.last day drunken bell boy nearly broken our case
Stayed 3 nights in Mar 2018

8/10 Good

Ketkanok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not impressed, unclean and run down
I arrived about 5 pm and the staff had no record of my booking. After getting things sorted out and I got taken to my room, I was greeted with an amazing sea view from my balcony. Unfortunately that was about the only good thing I have to say about the hotel. The balcony and the toilet was really dirty. That balcony had obviously not been cleaned in a long time. I tried to order room service but the phone in my room was broken, so I had to go outside to use the phone next to the elevator to order. The AC unit badly in need of being replaced. Yes it worked but it was very noisy and even though I turned it down to low, it wasn't much better. Even the entrance area on arrival just looked dirty and dusty, obviously there is no management there that has any pride in the place anymore. I think this hotel was probably very nice a long time ago but it just feels so run down and unclean. I wouldn't stay there again
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Run down hotel, owner doesn't seem to care anymore
My wife and I stayed at this hotel years ago several times before. However, this time was absolutely our last time. From a quality, condition, & service, this hotel has fallen off the cliff. I am stunned by the mismanagement, poor maintenance, poor condition, poor breakfast, poor service, and various safety risks presented to customers. It is obvious, the owner does not seem to care for his customer. Also, keep in mind, as the owner is building a new & large blue/red color hotel almost next door. I will avoid this too, as the experience with the “Royal Phala Cliff Beach Resort” tells me: If the owner did not care before, what makes you think he will care later.
Stayed 3 nights in Feb 2018

2/10 Terrible

Debayan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service Horrible reception Very very disappointed
Stayed 1 night in Feb 2018

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort
Hotel is quite old

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected Find
We originally only chose this since it was close to the airport and we were flying early the next morning, however we ended up really enjoying our stay! All rooms face the ocean. Spectacular ocean and pool views (although we did not swim in the ocean, we did enjoy the pool). Staff was nice and we ended up in a large room with one King bed and one twin for two people. Not sure how much there is to do around here since we only stayed one night but the hotel does offer a nice and affordable restaurant.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Moderate hotel with good atmosphere
We are a small family with a 2.5-year old boy. We went to visit Rayong in vacation period of Thailand for three days. The hotel was enough for relaxation, with good atmosphere but some disappointment.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Wayne , Sydney,Australia

Liked: Room comfort
Good Hotel with great beach view and beach access.
The location is a sleepy fishing Village and the Hotel overlooks the beach and ocean. It's a good breezy sea side location and the Hotel has 3 very nice swimming pools. The large Lobby and ground floor eating areas are kept spotlessly clean. There are old wings of the hotel that are very very tired, needing refurbishment.! The new rooms have the same good layout all with beachside balconies. It is a large hotel but it was very quiet when I stayed. Breakfast was very good, with a good range of food available. Staff were friendly but a bit reserved. If your looking for a quiet location with a great view, this is the place.
Old guest lounge area
small pool
Larger pools with Dogongs
Room outlook

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

BOB, BKK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
The Terrence was very dirty seems that was never cleaned ,Bathroom was dirty and the Hot water wasn't working All together not worth to stay

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hospitality
I have traveled to many places in the world, and have stayed at many hotels in Thailand both on the mainland and on the islands, and I must say of all I have stayed at I was extremely disappointed in the hospitality and "lack" of friendliness at this hotel. This is far removed from the very normal, warm, smiling, welcoming you receive from Thai Hotels. Upon check in (and it was not busy) it took them time to find my reservation, I finally provided my expedia copy. I had to ask them for someone to assist me with the bags, when they gave me my room key, they pointed in a certain direction, never having been there before......I had to request again. My fiance and I stayed there, yet they would only provide 1 room key, even when asked, they would but for an additional 300 B, the money was not the issue, it was the point, 2 people in one room, but only one key...never ran into that before. The breakfast staff where anything but hospitable, when I asked for an omelet the chef (lady) just nodded to a plate, that had 2 "pre-cooked" omelets that had every sign of being cold...I opted out of that. It did not appear overly clean either, birds were flying in and picking up scraps on the counters, most of the steam warmers, were not warm..it goes on and on. To summarize, extremely disappointing, and I will never stay there again...nor recommend it...and if I do only to warn potential visitors.