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Hard Rock Hotel Desaru Coast

5.0 star property
Family-friendly 5-star hotel near Desaru Coast Adventure Waterpark

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Desaru Coast

Outdoor pool, sun loungers, lifeguards on site
Lobby
Aerial view
Studio Suite
Lobby lounge

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930
  • Desaru Coast Adventure Waterpark
    1 min walk
  • Tidal Wave Beach
    4 min walk
  • The ELS Club Desaru Coast - Ocean Course
    3 min drive
  • Singapore (SIN-Changi)
    83 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Gold)

Deluxe Room, 1 King Bed (Gold)

Deluxe Room, 1 King Bed (Gold)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Rock Royalty)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Gold)

Deluxe Room, 2 Double Beds (Gold)

Deluxe Room, 2 Double Beds (Gold)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Rock Royalty)

Deluxe Room, 2 Double Beds (Rock Royalty)

Deluxe Room, 2 Double Beds (Rock Royalty)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Rock)

Suite (Rock)

Suite (Rock)

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite Gold

Studio Suite Gold

Studio Suite Gold

  • 89 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

Exterior

The Westin Desaru Coast Resort

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (290)
The price is CA $505
per night
CA $549 total
includes taxes & fees
12 Dec - 13 Dec
The Westin Desaru Coast Resort

About the area

Bandar Penawar

Close to the beach.Stay at this Bandar Penawar hotel and you'll be within half a mile (1 km) of Desaru Coast Adventure Waterpark and 2 miles (3 km) of The ELS Club Desaru Coast - Ocean Course. Desaru Beach is within 3 miles (5 km) and Fisherman Museum is within 9 miles (15 km).

What's nearby

  • Desaru Coast Adventure Waterpark - 1 min walk - 0.1 km
  • Tidal Wave Beach - 4 min walk - 0.4 km
  • The ELS Club Desaru Coast - Ocean Course - 3 min drive - 2.4 km
  • Desaru Beach - 9 min drive - 4.1 km
  • Desaru Fruit Farm - 12 min drive - 11.1 km

Getting around

  • Senai International Airport (JHB) - 57 min drive

Restaurants

  • ‪Mix Lounge - ‬11 min walk
  • ‪Sessions Restaurant @Hard Rock Hotel Desaru Coast - ‬5 min walk
  • ‪Beach Bar - The Westin Desaru Cost Resort - ‬14 min walk
  • ‪Pirate Dlaksamana Seafood - ‬6 min drive
  • ‪Lotus Seafood - ‬8 min drive

About this property

Hard Rock Hotel Desaru Coast

Family-friendly 5-star hotel near Desaru Coast Adventure Waterpark
Hard Rock Hotel Desaru Coast offers its guests a full-service spa, a water park (surcharge), and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Hard Rock Hotel Desaru Coast. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Bandar Penawar hotel is smoke free.

  • 365 guestrooms or units
  • 5 levels
  • 7 buildings
  • 2 dining venues
  • Built in 2018
  • Buffet breakfast (free)
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hard Rock Hotel Desaru Coast offers 365 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Rock Spa® has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Shopping
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LED TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 313 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 315.00 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 313 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Desaru Coast Bandar Penawar
Hard Rock saru Coast Bandar P
Hard Rock Desaru Coast
Hard Rock Hotel Desaru Coast Hotel
Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Hotel Desaru Coast Hotel Bandar Penawar

Hard Rock Hotel Desaru Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 472 reviews" "
Rating 8 - Good. 157 out of 472 reviews" "
Rating 6 - Okay. 42 out of 472 reviews" "
Rating 4 - Poor. 21 out of 472 reviews" "
Rating 2 - Terrible. 17 out of 472 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seong Houn

Stayed 1 night in Aug 2024

10/10 Excellent

YUEN LENG

Stayed 2 nights in Aug 2024

2/10 Terrible

Faruq

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively atmosphere at night due to the live band. Music can also be heard from the Water Park. Generally a very 'happening' hotel. Good vibes. Room is dim. Would be better if room can be brightened as some travellers are there for meeting and at night some might need to work in the room. Check-in & out could be at standard time (3pm & 12 noon). The hotel check-in/out time surprises me (4pm & 11am)...though this can be negotiated with the Reception.
Stayed 2 nights in Aug 2024

8/10 Good

Geraldine

Travelled with family
Liked: Staff & service, room comfort
Family stay
Friendly and nice service but a bit dated
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hard Rock Desaru Coast
Very nice hotel let down by the buffet. Cold food not nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yosuke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was full of music and very vibrant!
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin Zhaochuan Yiptong

Travelled with family and small children
Liked: Amenities, property conditions & facilities
the grooming of the housekeeping staff can be improved. requested additional pillows for my room and when the pillows were brought over, it smelled of stale cigarettes, most likely transferred over from the housekeeping staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Farahanim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their approach with warmth and smile by their frontliner and Mr Sham duty manager in making our first stay with Hard Rock Desaru memorable. Free upgrade due to not a peak season and complimentary of access to waterpark. Major love
Stayed 1 night in Jul 2024

10/10 Excellent

CHONG SENG

Stayed 1 night in Jul 2024

8/10 Good

Rina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though spotted some ants in my room , it was an overall good experience at the hotel. Many selections of movies and bed was comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Wai Mun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall experience is good, property is nice and 5 star hotel experience. however the water heater is inconsistent, have to leave the water running for few minutes before the hester kicks in which is not eco friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Mei Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jey Horng

Stayed 2 nights in Jun 2024

6/10 Okay

Priya

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family hotel that ticks every box for a wonderful Holiday. Next to the water theme park, friendly staff and best thing of all, the kids club! Will surely return...
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmadul Fatta

Stayed 2 nights in Jun 2024

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We loved our stay at the Hard Rock Hotel Desaru. Super kid friendly, plenty of activities to keep our kids busy throughout the day, highly recommend the Kids Club. The staff was super friendly and attentive, the room was clean and comfy. I will be back for sure
Stayed 3 nights in Jun 2024

10/10 Excellent

Khairul Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sammi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard rock Desaru is convenient and great for family who is visiting the water theme park, love the spacious room and turndown service. Breakfast and food/ cocktails at the Rock royalty lounge can be improved.
Stayed 2 nights in Jun 2024

2/10 Terrible

NIPUN

Travelled with group
Disliked: Amenities
The hotel was quite unorganized and unhygienic to certain degree inside the room. The carpet was dusty and the tables were very unclean. The breakfast was horrible to say the least and nothing at the resort makes you feel welcome or premium. There is bad view of just the waterside park with loud noises. It is ok if you have kids and want that view but for singles or couples with no kids, it was quite a chaotic energy. Overall staff has been rather unpleasant and indifferent. A simple ask from housekeeping could need minimum 3 calls before you get some kind of response. Elephant restaurant is actually VERY GOOD but the level 1 restaurant is QUITE HORRIBLE. Overall, if you don’t have kids and looking for a nature or party vibe, this may not be the right place.
Stayed 3 nights in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the buggy service to and fro Hard Rock and Westin. Choice of food options can be improved.
Stayed 2 nights in May 2024

10/10 Excellent

Tyler

Stayed 2 nights in May 2024

2/10 Terrible

Jing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024