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Sari Ater Hotel & Resort

3.0 star property
Family-friendly 3-star hotel with 2 outdoor pools

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Photo gallery for Sari Ater Hotel & Resort

Junior Suite Bungalow
Front of property - evening/night
Memory foam beds, free minibar, desk, blackout drapes
BBQ/picnic area
Junior Suite Bungalow | Interior
Reviews
7.4

Good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Jl. Raya Ciater, Ciater, West Java, 41281
  • Popular LocationSari Ater Hot Spring2 min walk
  • Popular LocationOrchid Forest Cikole7 min drive
  • Popular LocationTangkuban Perahu Volcano13 min drive

Room options

View all photos for Deluxe Balcony Room

Deluxe Balcony Room

Deluxe Balcony Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Suite Bungalow

Junior Suite Bungalow

Junior Suite Bungalow

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Room
Lembah Ciater Resort Managed by Sahid
Pool
Parking included
Free WiFi
Restaurant
3.0 out of 5, (1)
The price is CA $29
per night
CA $41 total
includes taxes & fees
14 Jul - 15 Jul
Lembah Ciater Resort Managed by Sahid

About the area

Ciater

In Ciater .A stay at this hotel places you within half a mile (1 km) of Sari Ater Hot Spring and 6 miles (10 km) of Orchid Forest Cikole. Tangkuban Perahu Volcano is within 9 miles (15 km) and Maribaya Park is within 12 miles (20 km).

What's nearby

  • Sari Ater Hot Spring - 2 min walk
  • Orchid Forest Cikole - 7 min drive
  • Tangkuban Perahu Volcano - 13 min drive
  • Lembang Floating Market - 18 min drive
  • Gedung Sate - 27 min drive

Getting around

  • Cikudapateuh Station - 30 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 75 min drive

Restaurants

  • ‪Saung Pengkolan 2 - ‬10 min drive
  • ‪Kedai Sate Kelinci Lembang - ‬11 min drive
  • ‪Warung Kopi Gunung Cikole - ‬8 min drive
  • ‪RM. Sunda Bang Jun - ‬8 min walk
  • ‪Rumah Makan Sari Mawar - ‬2 min drive

About this property

Sari Ater Hotel & Resort

Family-friendly 3-star hotel with 2 outdoor pools
Sari Ater Hotel & Resort offers its guests 2 outdoor swimming pools and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

A business center and meeting rooms are available. Hot springs, a terrace, and barbecue grills are also featured at the family-friendly Sari Ater Hotel & Resort. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Ciater hotel.

  • 144 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sari Ater Hotel & Resort offers 144 air-conditioned accommodations with free minibar items and minibars. Beds feature memory foam mattresses. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

There are hot springs on site.

Languages

English, Indonesian

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free theme park shuttle
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Free theme park shuttle

Food and drink

  • Continental breakfast available for a fee daily: IDR 85000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Mini golf
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 21-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 310000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 85000 per person
  • Rollaway bed fee: IDR 310000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sari Ater Hotel Resort
Sari Hotel Resort
Sari Ater
Sari Ater Hotel & Resort Hotel
Sari Ater Hotel & Resort Ciater
Sari Ater Hotel & Resort Hotel Ciater

Sari Ater Hotel & Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 39 reviews" "
Rating 8 - Good. 19 out of 39 reviews" "
Rating 6 - Okay. 8 out of 39 reviews" "
Rating 4 - Poor. 5 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Marlon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are old. There is a very high smell of sewer in the room and the washroom. The Ac in our room did not work and we were moved to another room. The same was still not cold.
Stayed 1 night in Jan 2024

10/10 Excellent

mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you staff
Very nice Good hotel Very nice staff Only need new towels
Stayed 4 nights in Sep 2023

8/10 Good

Dwitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Junior Suite, very close to the small pool just for the resort's guest. The room was very clean, adequate and the area is vety nice. Many outdoor activities. Make sure you come to the public's pools early in the mornibg, because afternoon is very crowded

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheaper options are available
The facilities are outdated and are not worth the high price. For instance, the bathroom fixtures were corroded. The AC didn't work well and also leaked. There wasn't any hot water during our second day. I expect a better hotel for the high price. However, the hot pool was pleasant, good wifi, and great service are the things that I liked during my stay.
Stayed 1 night in Aug 2020

10/10 Excellent

WAI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities hotel.
Amazing hotel with land area of 43 hectares. There are a lot of activities, example paint ball in Forrest, camping, flying Fox, water park, animals farm, eco tourist, water fall. However, I like the friendly staff and soak inside rejuvenate thermal pools at cool climate of 14° Celsius. 2 nights is too short to explore all amenities of the hotel.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Service needs improvement. May be we were there when it was fully occupied.
Stayed 1 night in Mar 2019

6/10 Okay

Ahmed

Liked: Cleanliness, room comfort
+fair, in front of the beach, quite, not bad breakfast. - No kitchen, No microwave . No Internet
Stayed 1 night in Jul 2018

8/10 Good

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The break fast should be mor choise . expensive
It was very good stay hotel is expensive I stay more than 10 times and they did not give me spical any thing

10/10 Excellent

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent

8/10 Good

Verified traveller

Liked: Staff & service
too little time spent in the hotel to enjoy thr facilities. din get the chance to gry their breakfast as it was raining. first time trying their hot spring not bad... wanted to engage the massage for 2hrs but not sure why they only do 1hr... not used to the smoking habit in the cafe end up ordering room service for breakfast... staff understands english in reception, room service and housekeeping... thumbs up for that!
Stayed 2 nights in Jan 2018

4/10 Poor

Kyunghee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
natural hot spring
Hotel guests can enjoy free natural hot springs.delicious food under the hotel restaurant.but they only provide limited hair dryers.so we unable to dry our hairs before sleep.

8/10 Good

Alex, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great hotel for relaxing in the natural hot spring pool.. But the room is not sound proofed, sound from next room and outdoor parking area are heard in the night.. Bad wifi too. They give Free drinks in the refrigerator. Good! It's worth to stay on.

8/10 Good

Meiko, Jakarta

Liked: Cleanliness
The check in was uncomfortable, because I was specifically stated that I needed extra bed. But the receptionist said that it was unavailable. I think the hotel should inform us in advance if the extra bed unavailable. It was little bit funny because after I did a hard protest, the extra bed become available....

8/10 Good

Heinken, India

Liked: Cleanliness, staff & service, room comfort
Nice stay
Stay was good. Friendly staff and checkin within few minutes. Free shuttle driver shows all around resort including camping area. All water available is spring water which they say safe for shower. But watch out your eyes as we feel irritation. Hotel gave warning notes everywhere which is helpful. Try to bring more fresh water along with you that will help

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price.
Room condition was not good, don't expect private or executive relax, it's very crowded. But breakfast and tickets for hot spring pools already included in the room prices, it is reasonable price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Nature Hotel
Great Hotel With outstanding environment. This hotel really provides you a natural feeling with it. Had no regret staying here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Natural Hotel
Great Hotel With outstanding environment. This hotel really provides you a natural feeling with it. Had no regret staying here.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adam, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for outbound trip
A nice place to relax and have some funs

8/10 Good

jungho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주위 온천 여행으로는 추천 합니다
Stayed 1 night in Apr 2021

8/10 Good

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
.IT IS GOOD HOTEL I COME EVERY YEAR
please put good cheese in breakfast Before there is hot water spring in the room and now no ..also please any one stay in the hotel let him go to the hot water like now it is good if you do not lt the gust go to hot water free then will stay on villa
Stayed 5 nights in Apr 2019

8/10 Good

トラッキー

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
予想以上に広い敷地に、温泉もいくつかあります。 ツインの部屋を２つ希望しましたが、満室で、1部屋のみでした。温泉は一番遠い場所は、貸切並みに人は居なくて良かったです。ただ遠いので、有料の馬車に乗って移動しました。部屋のお風呂のお湯をはるのに、ものすごく時間がかかりますが、温泉に行くなら、このホテルが便利だと思います。
Stayed 1 night in Feb 2019

8/10 Good

johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les cascades, les sources d'eau chaudes sont vraiment magiques. Le petit déjeuner était excellent.
Stayed 1 night in Feb 2019