Serela Cihampelas Hotel

3.0 star property
3-star hotel near Gedung Sate

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January 2025

Photo gallery for Serela Cihampelas Hotel

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Jl. Cihampelas No. 147, Bandung, West Java, 40131
  • Jalan Cihampelas
    1 min walk
  • Cihampelas Walk
    3 min walk
  • Bandung Institute of Technology
    10 min walk
  • Bandung (BDO-Husein Sastranegara Intl.)
    10 min drive

Room options

Deluxe Twin with Breakfast

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room Only

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin with Breakfast

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior King with Breakfast

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Deluxe King with Breakfast

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room Only

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Bandung

Cipaganti stay.A stay at this Cipaganti hotel places you steps from Jalan Cihampelas and within a 5-minute walk of Cihampelas Walk. Bandung Adventist Hospital and Cipaganti Mosque are also within half a mile (1 km).

What's nearby

  • Jalan Cihampelas - 1 min walk - 0.0 km
  • Cihampelas Walk - 3 min walk - 0.3 km
  • Paris Van Java Mall - 17 min walk - 1.5 km
  • Gedung Sate - 3 min drive - 2.6 km
  • Braga City Walk - 3 min drive - 3.2 km

Getting around

  • Bandung Railway Station - 3 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 10 min drive

Restaurants

  • ‪Breakfast at Fave Hotel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Ramen Ten10 - ‬1 min walk
  • ‪Wing King - ‬2 min walk
  • ‪D'Crepes - ‬1 min walk

About this property

Serela Cihampelas Hotel

3-star hotel near Gedung Sate
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

The business-friendly Serela Cihampelas Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Bandung hotel.

  • 80 guestrooms or units
  • Childcare (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serela Cihampelas Hotel offers 80 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Free babysitting
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 120000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 120000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Property is also known as

Serela Cihampelas Hotel Bandung
Serela Cihampelas Hotel
Serela Cihampelas Bandung
Serela Cihampelas
Serela Cihampelas Hotel Hotel
Serela Cihampelas Hotel Bandung
Serela Cihampelas Hotel Hotel Bandung

Serela Cihampelas Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 66 reviews" "
Rating 8 - Good. 33 out of 66 reviews" "
Rating 6 - Okay. 14 out of 66 reviews" "
Rating 4 - Poor. 3 out of 66 reviews" "
Rating 2 - Terrible. 3 out of 66 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mohammed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
Avoid!!!
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
We travel frequently and this is the worst place to stay in
Stayed 1 night in Dec 2019

10/10 Excellent

Yew Chung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and tidy. The location is good as it is opposite shopping mall and only about 15 mins from the airport. It is definitelu value for money.
Stayed 1 night in Nov 2019

6/10 Okay

Khairul, Batu Caves

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Water very slow and very hot.. breakfast can improve follow a Malaysian dishes who majority stayed in this hotel. The rest so far good
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location
Stayed 1 night in Feb 2019

6/10 Okay

ABDUL GHAFAR

Disliked: Room comfort
Improve your facility
The water from.the shower is to slow.
Stayed 2 nights in Jan 2019

6/10 Okay

Jani

Disliked: Property conditions & facilities, room comfort
Convenient near to shopping centre & happening. The surrounding is vibrant.
Stayed 4 nights in Dec 2018

8/10 Good

Yew Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Excellent staff& services, special thanks to the very helpful receptionist Mr. Lody& her assistant for facilitate my room and arrange transportations
Stayed 1 night in Nov 2018

6/10 Okay

Mickey, Jakarta

Liked: Staff & service
Disliked: Cleanliness, room comfort
My room was smelly and found out it came from my bathroom. Breakfast was not so bad.
Stayed 3 nights in Nov 2018

8/10 Good

Omar

Liked: Staff & service, room comfort
Bandung trip..
Amazing exprience.. Hotel location was perfect.. near to Chempeles walk. Good to a designated smoking area provided.
Stayed 2 nights in Oct 2018

8/10 Good

Carter, Malaysia

Liked: Staff & service, room comfort
Friendly and helpful receptionist name, Giant
We checked in at Serela Hotel very last minute and there was no Standard room left, the receptionist, Giant upgraded us to Deluxe room instead. He was really helpful and friendly.
Stayed 2 nights in Sep 2018

8/10 Good

Dric, Malaysia

Liked: Cleanliness, staff & service, room comfort
Hotel very near to busy street.
Easy to find food and fun activities near hotel. 10 minutes to Bandung airport. Hotel is quite new.
Stayed 1 night in Sep 2018

8/10 Good

Adeline, Penang

Liked: Staff & service
Just opposite Ciwalk
Good location for shopping and foods. You find local and many fast foods in Ci-walk
Stayed 4 nights in Dec 2017

8/10 Good

Nurbaiti

Liked: Staff & service, property conditions & facilities, room comfort
worth it for the price
Room clean, service good, food was so so. But location is central, walk to restaurant and shopping.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in busy street
Location is at the heart of a busy street, a bad trafic and hard to get away from the area (which could be the case everywhere in Bali)
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Not bad but won't come again
Rooms were extremely dull with dark colors and very little lighting Toilet water pressure is very low I checked more than 3 rooms Room sizes are quite small
Stayed 4 nights in Jun 2017

8/10 Good

Chwee Lan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2017

10/10 Excellent

Glenn.Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff, centrally located
Staff was attentive, we had informed before hand that it was my wife's birthday and they nicely decorated the room. We were happy with such levels of service and attentiveness.

2/10 Terrible

LAP, LAP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with tons of traffic!!
No hot water, bad breakfast, bad traffic ever!! It takes 2 hour grom dipti ukur to hotel. bad door sound, bad amenities, feel so regret

6/10 Okay

LAP - serela, mar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water. Bad traffic. Poor breakfast ever.
I felt so regret... no hot water, poor breakfast, bad door sound. And the traffic is just NO WAY! Not recommended

8/10 Good

Dr Agus Susanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything wad Good...just the Wifi didn't function

2/10 Terrible

Leanne

Liked: Property conditions & facilities
Disliked: Cleanliness
You get what you pay for. An soon as we walked into the hotel room it we were hit by a wave of chlorine smell. There were flies everywhere, especially in the bathroom. No idea where they came from but we kept killing them but more and more would appear. Didn't bother complaining as we probably had a better room than what most of the bad reviews said.

8/10 Good

Siti Fazilah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and friendly staff
Very friendly staff all around from the doorman to parking to restaurant staff, housekeeping and front desk and pamela was especially helpful There was a damp smell of the carpet in room 515 but we were out most of the time so did not bother

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
everyone was really friendly, they gave a little teddy bear to my son as a welcome gift. Breakfast spread changes everyday. They even called if we were coming down for breakfast.