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Serena Hotel

3.5 star property
3.5-star hotel near Paris Van Java Mall

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Serena Hotel

Family Room
Standard Room
Suite
Junior Suite
Deluxe Double Room

Reviews

5.0 out of 10

Popular amenities

  • Free airport shuttle
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Jl. Jalan Marjuk No 4 – 6, Kebon Kawung, Bandung, West Java, 40171
  • Pasar Baru Trade Center
    ‪11 min walk‬
  • Jalan Cihampelas
    ‪12 min walk‬
  • Mall 23 Paskal
    ‪14 min walk‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Bandung

Heart of Bandung.Within a 15-minute walk of this Pasirkaliki hotel, you'll find Pasar Baru Trade Center and Jalan Cihampelas. Braga Street and Mall 23 Paskal are also within 2 miles (3 km).

What's nearby

  • Pasar Baru Trade Center - 11 min walk
  • Mall 23 Paskal - 14 min walk
  • Braga City Walk - 14 min walk
  • Paris Van Java Mall - 3 min drive
  • Cihampelas Walk - 4 min drive

Getting around

  • Bandung Railway Station - 2 min walk
  • Bandung (BDO-Husein Sastranegara Intl.) - 8 min drive

Restaurants

  • ‪Kartika Sari - ‬5 min walk
  • ‪Loko Coffee Shop Bandung - ‬2 min walk
  • ‪Kupat Tahu Lontong Kari Cicendo - ‬4 min walk
  • ‪Rumah Makan Ampera - ‬2 min walk
  • ‪Burger Bangor - ‬1 min walk

About this property

Serena Hotel

3.5-star hotel near Paris Van Java Mall
There's a restaurant on site. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Serena Hotel also features spa services, concierge services, and laundry facilities. Self parking is free.
  • 65 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • 1 conference room
  • Dining venue
Serena Hotel offers 65 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Indonesian

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Serena Hotel Bandung
Serena Bandung
Serena Hotel Hotel
Serena Hotel Bandung
Serena Hotel Hotel Bandung

Serena Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 6 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old hotel no facilities
I will never go back there. Toilet was sucks to the max, sometimes heater is avalable sometime its not No fridge
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
A bit old hotel..
Hotel was a bit old.. Water pressure is a problem affecting the water temperature.. At times the water is hot and at times it is cold.. Staff is very friendly..
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never stay there again.
Room was stinky, dirty and mouldy with lots of mosquitoes. Bathroom was disgusting with mouldy curtains. Building was run down and looked nothing like the photos. We couldn't have 2 keys for the room.

6/10 Okay

sri bimo adhi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鉄道旅行に最適です。
鉄道旅行で使いました。バンドン駅から近くとても便利でした。コストパフォーマンスもよかったです。インドネシアの修学旅行と同宿でしたが、みんな楽しそうでしたよ。あまり　新しくないので　バリアフリーではないですが　サービスは　よかったですよ。
Stayed 2 nights in Jul 2018

2/10 Terrible

Abe 225, kelantan,malaysia

Disliked: Property conditions & facilities, room comfort
hotel yang tidak bagus
Keadaan bilik amat teruk Bilik air yang tidak dibersihkan sempurna dan berlumut dicelahan mozek dalam bilik air Keadaan paip air tidak diselanggara dengan sempurna.
Stayed 4 nights in Apr 2018

6/10 Okay

mediawan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Kurang Bersih
Lokasi hotel prima. Kamar std terdapat di ujung-ujung sehingga tidak dapat koneksi telekomunikasi maupun WiFi hotel. Sprei kasur sedikit kusam. terdapat kecoa di kasur sehingga terkesan menjijikkan.

6/10 Okay

Rusli, Bekasi

Liked: Room comfort
Dekat pusat keramaian
Hotel di pusat kota dengan harga terjangkau. Tidak terlalu di pinggir jalan raya sehingga tidak bising. Tapi ketika saya bermalam ada acara panggung 17an jadi agak berisik.

6/10 Okay

AB RAZAK, KUALA LUMPUR

Liked: Cleanliness, property conditions & facilities, room comfort
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