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Rimrock Resort Hotel Banff

4.0 star property
Spa resort near Upper Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rimrock Resort Hotel Banff

Lobby sitting area
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Classic Suite, 2 Queen Beds
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    3 min walk
  • Sulphur Mountain
    4 min walk
  • Banff Gondola
    4 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Classic Room, 1 Queen bed

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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The price is CA $269
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About the area

Banff

Sulphur Mountain District stay.A stay at this Sulphur Mountain District resort places you steps from Upper Hot Springs and within a 5-minute walk of Banff Gondola. Banff Lake Louise Tourism Bureau and Banff National Park Information Centre are also within 3 miles (5 km).
View more Resorts in BanffOpens in a new window

What's nearby

  • Upper Hot Springs - 3 min walk - 0.3 km
  • Banff Gondola - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 6 min drive - 4.3 km
  • Banff Lake Louise Tourism Bureau - 7 min drive - 4.3 km
  • Banff Centre for Arts and Creativity - 9 min drive - 5.1 km

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Ave Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff

Spa resort near Upper Hot Springs
Rimrock Resort Hotel Banff offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A spa tub, a sauna, and a terrace are also featured at Rimrock Resort Hotel Banff. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

  • 1 building
  • 333 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1993
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Rimrock Resort Hotel Banff offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (CAD 32.00 per night)
  • Secured covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 855 out of 1160 reviews" "
Rating 8 - Good. 188 out of 1160 reviews" "
Rating 6 - Okay. 66 out of 1160 reviews" "
Rating 4 - Poor. 33 out of 1160 reviews" "
Rating 2 - Terrible. 18 out of 1160 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Had lunch while waiting for our room and other tables who were seated after us were served their food before us. Eventually food arrived cold. Check in was disorganized and not professional. The room was dirty and furniture VERY worn. After providing feedback to the restaurant manager, concierge desk and the main manager nothing was resolved. There was a lot of thanks for feedback etc. very disappointing overall. Will only book at Banff Springs and if that property is sold out I just won’t go to Banff. Rimrock is 3 stars.
Stayed 1 night in Aug 2024

10/10 Excellent

Puneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and friendly service A on that. Great views of the mountain and valley.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay Great buffet breakfast Concierge very helpful Beautiful hotel and views Nice pool area
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had spectacular views. The shuttle was very convenient. Did not have a book in the room highlighting the amenities. Went to the spa and asked for a printed out menu with treatments and pricing which they did not have. The hotel said you had to download it on your phone…. I am on vacation and I did not want to be on my phone. If they had a book in the room I could have looked through and would have most definitely booked a treatment….
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

ELCIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

brad

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eden and hotel staff pampered us.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with beautiful views. Very quiet and peaceful with short walk to the gondola and hot springs. Food was excellent. Ate buffet breakfast daily, primrose for dinner and Larkspur for lunch. Staff was super friendly. Rooms are nice but could use a little updating.
Stayed 3 nights in Jul 2024

10/10 Excellent

Patsy K

Stayed 7 nights in Aug 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know what you’re getting with the rimrock. Beautiful rooms with beautiful views and excellent service. The room we had booked was not available so they upgraded us for no additional cost and threw in free breakfast vouchers which was greatly appreciated.
Stayed 1 night in Aug 2024

8/10 Good

phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: hotel location. Breakfast at the Primrose. Concierge day trip planning. Rimrock shuttle. Fast elevators. Coffee cafe. Attentive staff. Not as good: Expensive parking. No outdoor pool.
Stayed 5 nights in Jul 2024

4/10 Poor

Myron, ISLE OF PALMS

Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Stayed 3 nights in Aug 2024

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Resort and food overall was excellent. Room was worn down by age. Found out the place hasn’t been renovated in 30 years and is just about to get started. So while the rooms are well used now, I’m sure they will improve. Highly recommend checking it out
Stayed 3 nights in Jul 2024

10/10 Excellent

jeffrey

Stayed 2 nights in Jul 2024

6/10 Okay

Fan

Stayed 2 nights in Jul 2024

4/10 Poor

Dragomir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very attentive. But the property and rooms need some serious updating for the amount that you pay.
Stayed 3 nights in Jul 2024

10/10 Excellent

KATHLEEN, Little Canada

Stayed 6 nights in Jul 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but the room was very small for the price
Stayed 2 nights in Jul 2024

8/10 Good

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The fact that it’s quite close to the area’s main attractions is great! The view is amazing from the Mountain View side. The carpet in my room had a few stains and the level of service in general can be easily raised a notch!
Stayed 1 night in Jun 2024

6/10 Okay

Jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We stayed at the Rim Rock as a last minute reservation when the Fairmont was unavailable. Check in and customer service were on point and the cleanliness and amenities were what was expected for the price. My complaint is that the Rim Rock was billed as a modern alternative to the Fairmont with a similar price point, but I would no longer consider it a modern alternative. The rooms do not appear to have been updated since I last stayed there 25 years ago. If the Rimrock wants to continue to be the “modern” alternative, especially at the price point they need to invest in renovations and updating
Stayed 2 nights in Jul 2024

10/10 Excellent

PRAWAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it ,will for sure come again!
Stayed 4 nights in Jul 2024