2/10 Terrible
Michael
8 Dec 2024
As I have stated, several times, I arrived at BKK airport at 12:10 am on December 6th. I went to Amaranth to check-in and there were not any rooms available. I had to stay the night at a neighboring hotel.
I had sent emails to Travelocity and Amaranth Hotel explaining my situation. I wanted to remedy the problem prior to my arrival.
However, I did not receive a response from Travelocity or Amaranth Hotel, and when I arrived at Amaranth there weren't any rooms available.
I tried to cancel the reservation for the following day at the front desk; but they would not do so. They stated that I had to contact Travelocity.
I am still waiting to receive word from Travelocity concerning the matter.
I would like a refund of the monies that I remitted
Michael
Stayed 1 night in Dec 2024