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4 Seasons at Beech Mountain

2.5 star property
Family-friendly stay near Land of Oz

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for 4 Seasons at Beech Mountain

Lobby
Lobby
Exterior
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Barbecue grill
  • Kitchen
  • Outdoor space

Explore the area

Map
608 Beech Mountain Pkwy, Banner Elk, NC, 28604
  • Beech Mountain Resort
    4 min drive
  • Land of Oz
    5 min drive
  • Valle de Bravo Mexican Grill
    1 min walk
  • Bullwinkels Pizzaria
    1 min walk

Room options

View all photos for Standard Studio, Multiple Beds, Kitchenette

32-inch TV with cable channels, foosball, table tennis

Standard Studio, Multiple Beds, Kitchenette

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 60 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Ensuite

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Ensuite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Refrigerator & Microwave

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Bathtub

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Bathtub

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Ensuite

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

Similar properties

Lobby

Best Western Mountain Lodge at Banner Elk

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1004)
The price is CA $347
per night
CA $391 total
includes taxes & fees
19 Jan - 20 Jan
Best Western Mountain Lodge at Banner Elk

About the area

Banner Elk

In Beech Mountain .Within 2 miles (3 km) of this Beech Mountain aparthotel, you'll find Beech Mountain Resort and Land of Oz. Lees-McRae College and Banner Elk Winery are also within 6 miles (10 km).
View more Aparthotels in Banner ElkOpens in a new window

What's nearby

  • Beech Mountain Resort - 4 min drive
  • Land of Oz - 5 min drive
  • Lees-McRae College - 6 min drive
  • Sugar Mountain Resort - 16 min drive
  • Hawksnest Tubing Park - 27 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 80 min drive

Restaurants

  • ‪Blind Elk Tap Room Banner Elk - ‬7 min drive
  • ‪Banner Elk Cafe - ‬7 min drive
  • ‪Beech Mountain Brewing Company - ‬4 min drive
  • ‪5506' Bar - ‬5 min drive
  • ‪Kettell Beerworks - ‬8 min drive

About this property

4 Seasons at Beech Mountain

Family-friendly stay near Land of Oz
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, barbecue grills, and an arcade/game room are also featured at the family-friendly 4 Seasons at Beech Mountain. Self parking is free.

Smoking is allowed in designated areas at this Beech Mountain aparthotel.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
4 Seasons at Beech Mountain offers 35 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Cable television is provided. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Beech Mountain aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Ski

  • Downhill skiing, snowboarding, and snow tubing nearby
  • Ski passes

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Mi Jalisco Mexican Grill

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Bedrooms

  • Alarm clock
  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Hair dryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 32-inch TV with cable/satellite service
  • Pool or billiards table
  • Foosball table
  • Table tennis
  • Air hockey
  • Arcade/game room
  • TV in a common area
  • Games

Outdoor areas

  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Phone
  • Iron/ironing board (on request)
  • Fireplace in lobby
  • Front desk (limited hours)
  • Free local calls

Location highlights

  • In the mountains
  • In a rural location

Things to do

  • Fitness center
  • Sledding nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Water tubing nearby
  • Kayaking nearby
  • Ziplining nearby
  • Rafting nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 35 rooms
  • 3 floors
  • 1 building

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

Property is also known as

4 Seasons Beech Mountain
4 Seasons Beech Mountain Banner Elk
4 Seasons Beech Mountain Hotel
4 Seasons Beech Mountain Hotel Banner Elk
4 Seasons Beech Mountain Condo Banner Elk
4 Seasons Beech Mountain Condo
4 Seasons at Beech Mountain Aparthotel
4 Seasons at Beech Mountain Banner Elk
4 Seasons at Beech Mountain Aparthotel Banner Elk

4 Seasons at Beech Mountain Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 377 reviews" "
Rating 8 - Good. 135 out of 377 reviews" "
Rating 6 - Okay. 63 out of 377 reviews" "
Rating 4 - Poor. 30 out of 377 reviews" "
Rating 2 - Terrible. 18 out of 377 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here. This was my first time coming out to North Carolina for the Land of Oz park and the convenience of this location can’t be beat. The rooms come with more than just a bed and a shower; there was a tiny living room area with a couch and coffee table and a kitchen with fridge, stove and cooking equipment. My only reservations were the bed pillows were a tad uncomfortable, the dishwasher didn’t entirely clean a couple of the dishes I used and I had some issues with the shower but from what I heard (and I might be misremembering now) it’s in the middle of a property owner transfer and will be undergoing a remodel soon. Hopefully they keep the layout of the rooms because I really enjoyed having a studio apartment for a hotel room. Not sure if I’ll make it back out there immediately next year as I came from California but when I do come back, if it’s open, I’ll definitely look into staying again.
Stayed 2 nights in Sep 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning..no one at the front desk to help with problems
Stayed 2 nights in Sep 2024

4/10 Poor

Carole, West Simsbury

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Warning not at all What is described the property was two-story with a curvy narrow staircase to the bedroom totally inappropriate not to have disclosed this for a 70 year-old woman who couldn’t walk upstairs couldn’t sleep downstairs because the couch was at least 50 years old and disgusting to even look at Carpet gross Front desk closed at 5 although write up said 10pm No ac. Did have nice towels
Stayed 1 night in Sep 2024

10/10 Excellent

Hendricks

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Wilson

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Room comfort
Slow learners are we-
The overall condition of the property and room was substandard. The windows/door glass were smoked and locked off due to repairs-was obvious it had been like that for awhile based on the condition of the posted sign. Carpets needed cleaned and stretched and wires for TV's needed to be routed/covered. The beds were hard and mattresses appeared to be old. It was dark and wallpaper was peeling from the walls. The place needs a major remodel but it has needed that for years. We have stayed here before but won't make that mistake again. Travel a few miles to find something nicer as this would not be a yes for us again at any price-
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
No Air conditioning and it was hot at night. The carpet looks original and is worn out. No Elevator so we had to lug out suitcases upstairs - said they did not have room on the levels that you could walk in. They have a kitchen but no coffee in the room or condiments. We had to call and request a hair dryer which they brought up to us. When we checked out, they said that the property was sold and would be renovated -- I would wait for the renovation before going there again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Tricia

Travelled with family
Disliked: Amenities, property conditions & facilities
Everything at this property was outdated, from the wifi to the room key to the beds. The stairs between floors were in disrepair and unsafe. It was a very disappointing stay, especially for the cost. Rooms were overheated with no a/c. A fan had to be put in the window to cool it down.
Stayed 1 night in Jul 2024

8/10 Good

Adam

Stayed 1 night in Jul 2024

10/10 Excellent

Marie

Travelled with group
Stayed 1 night in Jul 2024

4/10 Poor

Evelyn

Very nice people, BUT the place needs help.
The hotel is in need of repair. The AC was broken. There were some faulty electrical sockets. Our room had both bathroom lights with a fan that seemed off balance and made lots of noise - couldn't use it. Never did get hot water. It is advertised with a restaurant that they don't own but, it was not open. BUT, very nice people/staff. But, the people were
Stayed 1 night in Jul 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, room comfort
Weekend getaway
Beautiful spot, lots within walking distance, convenient Mexican restaurant attached.
Stayed 2 nights in Jul 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was clean but very dated. There is no elevator so if you are on the third floor you have to lug your luggage up at least one floor. You can enter on the second floor. The $35 "resort fee" is a total rip off as they have no pool and only a room with a ping pong and billiards table and a small weight room. The parking lot is gravel and had some ruts. So I hope that is not considered part of the "fee". The rooms were "roomy" but the beds were rock hard, the ventilation pans in both bathrooms were extremely loud and when you sat in the dead sofa it sank almost to the floor. As mentioned above very dated interior with furnishing to match. We didn't need it but the kitchenette was well stocked with equipment if you were going to do your own cooking.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities
Affordable, was clean, and location not too far up Beech Mountain so easy to get back down into Banner Elk. However, there is NOT air conditioning, so was quite hot. The Murphy bed was not super comfortable. Lastly, they charge a "Booking Fee" which is disclosed on some units but not others. This fee was never disclosed or discussed in my conversations prior to booking, when they called (twice!) prior to check in, at check in or check out, and has never been given to me in writing despite repeated requests. After the last conversation, where they were going to "have to talk to corporate" they never called me back. I have disputed the transaction with my credit card company and filed a CFPB complaint.
Stayed 1 night in Jun 2024

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, room comfort
Family vacation to Beech mountain
The balcony was closed, and the sofa bed was broken, but the 2 beds were comfy, and the room was clean. There was good water pressure, even being on the top floor on top of a mountain, which was good, and the bathrooms were both clean and in good working order. The gentleman and lady at the front desk were helpful when we checked in with some suggestions on what to do with the kids.
Stayed 2 nights in Jun 2024

6/10 Okay

Liza

Travelled with group
Liked: Cleanliness, room comfort
Kinda strange
There is a hidden additional fee of $35 that Hotels.com does not even mention. Upon arrival there were no employees on site. Found envelope at empty reception desk with my name on it and a key. I would not have known to even look for it if were not for another customer who happened to be in the lobby.
Stayed 1 night in May 2024

10/10 Excellent

Deanna

Stayed 2 nights in May 2024

6/10 Okay

Jeff

Stayed 1 night in May 2024

4/10 Poor

Darwin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ximena

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Stayed 2 nights in Jan 2023

8/10 Good

Milton

Stayed 2 nights in Mar 2024

6/10 Okay

RB

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This was one of the most uncomfortable beds I have ever stayed on at a hotel or even an airbnb. The restaurant Mi Jalisco just added stress to our trip when we tried to eat there (that place deserves its own 1 star review). The shower heads were from the 80s. The door didn’t auto lock when you closed it. All in the place was clean and nice and roomy BUT with any comfort amenities. Like basic comfort sleeping or showering.
Stayed 2 nights in Feb 2024