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Deluxe Volcán

5.0 star property
5-star luxury lodge near Church of the Virgin of the Holy Water

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Photo gallery for Deluxe Volcán

Electric kettle
Premium bedding, down comforters, Tempur-Pedic beds
Premium bedding, down comforters, Tempur-Pedic beds
View from property
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Spa
  • Breakfast included
  • Laundry
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250
  • Church of the Virgin of the Holy Water
    ‪5 min drive‬
  • El Refugio Spa Garden
    ‪7 min drive‬
  • The Tree House
    ‪28 min drive‬

Room options

View all photos for Luxury Suite

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View, Mountainside

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View, Mountainside

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View

  • Mountain view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Baños de Agua Santa

In suburbs.You'll find Church of the Virgin of the Holy Water and piQchur Mirador Photo Park within 3 miles (5 km) of this lodge. "The Hands of God" Holy Water Baths and Termas de la Virgen are also within 3 miles (5 km).
View more Lodges in Baños de Agua SantaOpens in a new window

What's nearby

  • Church of the Virgin of the Holy Water - 5 min drive - 3.8 km
  • Termas de la Virgen - 6 min drive - 4.3 km
  • Piscinas El Salado Thermal Bath - 7 min drive - 4.8 km
  • El Refugio Spa Garden - 7 min drive - 5.2 km
  • The Tree House - 28 min drive - 15.8 km

Getting around

  • Ambato Station - 50 min drive

Restaurants

  • ‪Leprechaun - ‬5 min drive
  • ‪Honey coffee & tea - ‬4 min drive
  • ‪Juan Valdez - ‬5 min drive
  • ‪Caña Mandur - ‬5 min drive
  • ‪Mestizart Ecuadorian Restaurant - ‬4 min drive

About this property

Deluxe Volcán

5-star luxury lodge near Church of the Virgin of the Holy Water
Deluxe Volcán offers its guests a full-service spa. Free breakfast is available daily. The luxury Deluxe Volcán also features spa services, a garden, and concierge services.

Smoking is allowed in designated areas at this 5-star Baños de Agua Santa lodge.

  • 4 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Smoking in designated areas
Deluxe Volcán offers 4 accommodations with slippers and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with smart speakers.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Refugio Spa Garden has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a mud bath and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, Spanish

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Exterior detail

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 9:00 AM

Things to do

  • Full-service spa

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • Smart speaker

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Individual decor
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 15 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 35 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Deluxe Volcán Lodge
Deluxe Volcán Baños de Agua Santa
Deluxe Volcán Lodge Baños de Agua Santa

Deluxe Volcán Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 34 reviews
Rating 8 - Good. 6 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Canan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

ITALIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is secluded and peaceful with nice views from the city of Baños, the staff, therapeutic massage and breakfast are enough to make you feel on top of the world. I gave this place a 9 out of 10, for the only reason that if you have difficulty walking you must in advanced suggest to get a lower level room, and perhaps it will also give you a better city view. The transportation is simple and arranged ahead of time with the help from the receptionist at the office, with the taxi fee that is not included of course. This is a beautiful romantic and peaceful getaway , a place you must visit in your lifetime!

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here a couple nights on the Baños portion of our Ecuador trip and were really impressed with the service and of course the amazing view! The manager is very helpful and always assisted us bringing things up and down the stairs. There was an assortment of things in the mini bar to purchase which was convenient. The bed is very comfortable and the blinds make it dark enough to sleep in after a night out on the town. The jet tub is wonderful, perfect place to relax and admire the view. Also, you are served homemade breakfast in a basket each morning - super cute. The only down sides are that the power will go out and if it’s after midnight they can’t run the compressors (which makes sense). Also, the hot water is inconsistent. However these inconveniences don’t take away from the overall experience. If I’m ever in Baños again I would certainly stay again. A beautiful and unique experience!
Stayed 2 nights in Nov 2024

8/10 Good

vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise level during night was annoying. No closet. No place to put bags. No restaurant. View excellent. Nice location. Excellent service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo Lane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are just not enough stars to give Deluxe Volcan! The accommodations were amazing, the view breathtaking and the owner did triple the amount of work to ensure we were happy! We will be back!
Stayed 5 nights in Oct 2024

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 3 nights in May 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay in Banos! What you lose in convenience of location (not walkable to town) you gain in top notch service, modern and luxury finishings, magnificent views! Would stay here again and again!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, confortable suite. Great for couples. Not good for small kids. If you want to enjoy city restaurants or nightlife, you must have a car and make sure whoever is driving doesn’t drink at all or the car might fall down the mountain on your way back to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience, hotel has an amazing view. The staff were so friendly and welcoming, the rooms were clean and comfortable. I would definitely come back.
Stayed 1 night in May 2024

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Is a spectacular place to rest enjoy in family. A fantastic experience.
Stayed 1 night in May 2024

10/10 Excellent

Selvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar para descansar una vista excelente el staff es excepcional lo recomiendo.
Stayed 1 night in May 2024

10/10 Excellent

James

Great service. great view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Experience
This place was magical. The views and the service was exceptional. Very modern and clean rooms. Only 5 mins and $5 taxi ride to town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kelton, Oakland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth the drive. Beautiful property. Beautiful views. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome views & hotel manager Petronio will go to Mars to satisfy whatever you may need. Million dollar views with great service!
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing but it was the staff that made our stay great. They were accommodating, thoughtful, and always helpful. For example, they brought us umbrellas to walk down to our cab without being asked. I would recommend this to everyone I know.
Stayed 2 nights in Jul 2023

10/10 Excellent

JUAN, QUITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pareja
Stayed 1 night in Dec 2024

10/10 Excellent

JONGHYUK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
바뇨스 전망을 내려다보기에 굉장히 좋은 곳! 올라가기에 높은 곳이지만 하루정도 숙박해보기를 추천합니다 통으로 열리는 통유리창이 뻥뚫린 전망을 제공하고 아침에는 일출과 맑은 화산 전망이 파노라마로 펼쳐지는 아름다운 곳입니다. 자쿠지가 있어서 커플로 오기에 아주 좋고 샤워실이 약간 투명한 부분이 있어 주의할 필요 있습니다. 약간 추울수 있으니 따뜻한 옷 입고오세요~
Stayed 1 night in Oct 2024

8/10 Good

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaucoup de moustiques qui pénètre le soir si les lumières sont allumées
Stayed 3 nights in Oct 2024

8/10 Good

Nelson, Tampa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo lugar excelente la vista
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernanda

Liked: Cleanliness
Stayed 1 night in Jan 2024