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The Heritage Hotel Manila

4.0 star property
Family-friendly 4-star hotel near SM Mall of Asia

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Photo gallery for The Heritage Hotel Manila

Exterior
Exterior
Lobby
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • SM Mall of Asia
    ‪19 min walk‬
  • SMX Convention Center
    ‪19 min walk‬
  • Newport World Resorts
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Club Room Twin Beds, Club Access

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite Twin Beds, Club Access

  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Bed, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite King Bed, Club Access

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room King Bed, Club Access

Club Room King Bed, Club Access

Club Room King Bed, Club Access

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin Beds

Deluxe Room Twin Beds

Deluxe Room Twin Beds

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Pasay

City center stay.Your stay at this Barangay 76 hotel places you within 2 miles (3 km) of Mall of Asia Arena and SM Mall of Asia. SMX Convention Center and Manila Bay are also within 2 miles (3 km).

What's nearby

  • Mall of Asia Arena - 18 min walk - 1.5 km
  • SM Mall of Asia - 19 min walk - 1.6 km
  • SMX Convention Center - 19 min walk - 1.6 km
  • Newport World Resorts - 5 min drive - 4.3 km
  • U.S. Embassy - 7 min drive - 6.1 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Taft Avenue Station - 11 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 14 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬3 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Riviera Cafe - ‬2 min walk
  • ‪Jollibee - ‬3 min walk

About this property

The Heritage Hotel Manila

Family-friendly 4-star hotel near SM Mall of Asia
The Heritage Hotel Manila offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 8095 square feet (752 square meters) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Pasay hotel is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 8095 sq ft of conference space
  • 752 sq m of conference space
  • Built in 1994
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.

Languages

English, Filipino

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults, and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1589 out of 2815 reviews
Rating 8 - Good. 763 out of 2815 reviews
Rating 6 - Okay. 298 out of 2815 reviews
Rating 4 - Poor. 89 out of 2815 reviews
Rating 2 - Terrible. 76 out of 2815 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES, ROANOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool and outdoor seating area
Stayed 1 night in Mar 2025

10/10 Excellent

ROGELIO

Stayed 2 nights in Jan 2025

2/10 Terrible

Jeremy

Disliked: Staff & service
Nice hotel, but they are renovating rooms and painting the outside facade. They did not advise the booking site we used about the ongoing renovations. We were woken up at 8 in the morning by work being done in the room above us. They offered to move us, but we were in 2 adjoining rooms and had a lot of luggage, so moving was not an option. They did acknowledge that we should not have been given the room since the room above was being worked on. They also said that the workers were not supposed to start working until 10 AM. We requested compensation for one night for one of the rooms, but they were unable to do it until they sent it to upper management for approval. In the meantime, we had to fly back to the US with no resolution. We are waiting to hear back from them. Update: I never heard back from them. I even called the hotel again from the US (13 hour difference) and left messages. I asked to speak to any management. At this point, I give them 1 Star.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel, but they are renovating rooms and painting the outside facade. They did not advise the booking site we used about the ongoing renovations. We were woken up at 8 in the morning by work being done in the room above us. They offered to move us, but we were in 2 adjoining rooms and had a lot of luggage, so moving was not an option. They did acknowledge that we should not have been given the room since the room above was being worked on. They also said that the workers were not supposed to start working until 10 AM. We requested compensation for one night for one of the rooms, but they were unable to do it until they sent it to upper management for approval. In the meantime, we had to fly back to the US with no resolution. We are waiting to hear back from them. Update: I never heard back from them. I even called the hotel again from the US (13 hour difference) and left messages. I asked to speak to any management. At this point, I give them 1 Star.

10/10 Excellent

paul

Stayed 1 night in Dec 2024

10/10 Excellent

CLEMENTE, CREMORNE

Stayed 1 night in Dec 2024

10/10 Excellent

marc, renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful at the front desk and also dining is good food and great staff
Stayed 3 nights in Dec 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Staff & service
Bad: The area outside of the hotel is very busy/crowded & feels a bit unsafe as it gets dark. Our room desperately needed updating, a few repairs (though everything functioned properly) & a deep cleaning. The bathtub, shower faucet/head & towel rack, all need to be replaced/restored & deep cleaned. The hallway constantly smelled of nail polish fumes & sometimes it permeated into our room. Good: The location is convenient to walk to shops, groceries & close to the airport. The free shuttle service to/from the MOA was very helpful. Security was great & I always felt safe within the hotel. The excellent hotel staff, including the front desk & cleaning staff, were professional, friendly, courteous & efficient. Overall: great/best value for a safe & comfy stay in Manila.
Stayed 11 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing is TV channels are limited but that is so minor that it really is not important.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rassym

Stayed 2 nights in Dec 2024

8/10 Good

Maryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall off Asia, staff excellent nor safe to walk around area, hotel shims once seemed to be a 5 star a bit dated. Staff and breakfast buffet outstanding we took taxis and grabs everywhere which was convenient due to Amare’s attractions surrounding. We would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Easterbelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MOA.
Stayed 13 nights in Oct 2024

2/10 Terrible

Jenkie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a condotel! The owner didn’t show up when we need to check in!
Stayed 1 night in Nov 2024

4/10 Poor

Evelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Better no comment.
Stayed 2 nights in Dec 2024

4/10 Poor

Evelyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staffs are excellent and the service is very good, shuttle bus to the mall is the best, but the property itself needs complete renovation, bathroom is so terrible, rooms with bad odour, water leak from the bathroom etc. the manager on duty is not friendly, only greets the persons he knows etc.
Stayed 1 night in Dec 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the Team Hiritage
Stayed 3 nights in Dec 2024

6/10 Okay

ROMAR ZACARIAS

Liked: Cleanliness, staff & service
The staff is very friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Luv it here. Repeat guest here from Texas.
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was dated and in need of remodel, but satisfactory. However the street noise level was bad. I could not sleep as a result.
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always number one goto
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea Nicole

Stayed 1 night in Sep 2024

8/10 Good

Celia

Travelled with partner
Liked: Cleanliness, staff & service
Car parking are safe n the room are not bad
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the friendly staff
Stayed 2 nights in Nov 2024