2/10 Terrible
Adam
23 Dec 2024
Disliked: Staff & service
This was the single worst stay I’ve ever had at a hotel and the singular reason was the staff. I was on a flight for an extra day so they told me they were going to charge me a no-show fee since I was late by a day which is already ridiculous because I prepaid for this stay, who cares if i’m late?
Instead they canceled my whole reservation and forced me to pay again for my entire stay, double-charged me for that stay and were completely belligerent when I asked them to fix that problem. Hopefully my credit card company will fix the double charges cuz there’s no way in hell they’ll be able or willing to fix it at SB. Truly a miss. Please don’t go here
Adam
Stayed 1 night in Dec 2024