6/10 Okay
Amr, Cairo
Business traveller, Travelled with group
24 Nov 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No to Room Mate Anna - Barcelona
I am a long-time admirer of Room Mate Hotels and have enjoyed staying at their properties around the world. However, after my recent experience at Room Mate Anna, I have decided to exclude it from my future travel plans. Here are my reasons
1.Room Layout and Design: The furniture arrangement is highly impractical. I had to remove the desk chair to create enough space to move to the bathroom. Additionally, one of the closets could not be fully opened because of the commode positioned too close to the bed.
2.Lighting Issues: The room lighting is extremely dim, making it difficult to see properly after sunset. It was so inconvenient that I had to pack my luggage a day early to take advantage of daylight.
3.Cleanliness and Flooring: The flooring was poorly maintained and dirty, far below the standards I have come to expect from Room Mate properties.
4.Air Conditioning: The air conditioning was ineffective and did not cool the room properly.
5.Bed Linen: Upon arrival, the bedsheets, pillowcases, and covers were not properly cleaned or changed. I had to request a complete change of the bedding the following day.
Overall, I have never encountered such issues at any other Room Mate property.
While the breakfast was satisfactory and the staff were professional and attentive, these positives are not enough to bring me back to Room Mate Anna.
Amr
Stayed 5 nights in Nov 2024