2/10 Terrible
Louise P.
11 Oct 2018
Could be beautiful...
The house is set in a stunning location, beautiful views. It's a big house and could be so wonderful. However upon arrival the house smelt, was very dirty (my mum, sister and I had to go back to the supermarket to buy rubber gloves and cleaning products). An hour into our stay my sister was cleaning the toilets and my mum actually had to clean the dishwasher before she could clean the plates and cutlery for our stay.
We were travelling with 2 babies. The floor was dirty. The bathrooms were dirty. The beds were dirty. The bed linen was damp and smelly despite paying extra for it. The mattress protectors had lots of horrible stains and marks on them. The rugs were all covered in dirt. The sofas were stained and ripped. There were light fixtures hanging out of the ceiling and a dead mouse in the pool.
Interhome who manage the property did their best to rectify things but there was little they could do once we were there.
It has the potential to be so beautiful. Give me a week, a ton of cleaning products and a trip to Ikea I could have it looking much better!
We were so upset. It completely ruined the mood of our holiday. I would not book through home and away again.
Louise P.
Stayed 3 nights in Sep 2018