2/10 Terrible
Paul
Travelled with family and small children
19 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON'T BE DECEIVED, THIS IS THE WORST ALL INCLUSIVE IN COSTA RICA. I stayed here first in 1992, and it was lovely. In 2018 as well, and was told then they were going to upgrade everything. Well THEY LIED !!It's unfortunate I only have 1500 characters to describe everything that is horrible about the place, so I will break it down very simply. Rooms are moldy, dirty abused and not secure. Safes, irons and hairdryers don't work. Mattress and pillows old worn ad springs pop. Grounds have uneven and dangerous walkways. Beach is a hazard filled with garbage and UNSWIMABLE. The sunset pier has been closed due to structural failure. The 3 restaurants require reservations but you cant make them days in advance and they only allow about 20 people per day in each. They have no mosquito abatement of control. The pool is nice but by 2pm turns into a cloudy mess with drink glasses on the bottom and all sorts of debris. The bar serves the cheapest high grain alcohol with fruity mixes, and the guest get hammered all day. the buffet has a lot of Typical CR food but, not the best quality or flavor, and the egg stations either drown your omelets in oil or burn them. Pool towels look years old. They also segregate the large tour groups to the newer buildings on the north side. OVER ALL I WASTED MY TIME, ENERGY AND MONEY HERE.
Paul
Stayed 4 nights in Aug 2024