4/10 Poor
Mark
1 Nov 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Had a terrible stay here - so disappointed. Suite was such a let down with a balcony to look at the autumn trees having an apex roof immediately in front of the view so completely obscured- paid for a view.
When asked for room change clearly told that third party clients get this room - it’s how it is! Even thought you’ve paid for a room with the view.
Pub meal was poor for the price -
Room was large and well equipped but just wanted a coffee on the deck looking at the view - fall leaves and didn’t get what I paid for.
At check out Reception once again said it’s how it is - so Expedia customers take your cash elsewhere - we are not valued at this hotel.
Stay elsewhere - I will next time - such a shame.
Mark
Stayed 1 night in Oct 2024