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Novotel Basel City

4.0 star property
4-star eco-certified hotel in Sankt Alban

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Photo gallery for Novotel Basel City

Sports facility
Interior
Restaurant
Interior
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Grosspeterstrasse 12, Basel, BS, 4052
  • St. Jakobshalle
    ‪19 min walk‬
  • Basel Zoo
    ‪20 min walk‬
  • Congress Center Basel
    ‪3 min drive‬
  • Basel (BSL-EuroAirport)
    ‪18 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

  • 24.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds (Next)

Twin Room, 2 Single Beds (Next)

Twin Room, 2 Single Beds (Next)

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Basel

City center stay.Within a 10-minute walk of this Sankt Alban hotel, you'll find Basel University and BIS Tower. Also, Via Gottardo is within half a mile (1 km) and Offene Kirche Elisabethen is within 2 miles (3 km).

What's nearby

  • Basel Art Museum - 16 min walk - 1.3 km
  • Basler Muenster - 18 min walk - 1.6 km
  • St. Jakobshalle - 19 min walk - 1.7 km
  • Basel Zoo - 20 min walk - 1.7 km
  • Congress Center Basel - 3 min drive - 2.6 km

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • EuroAirport Airport (BSL) - 18 min drive

Restaurants

  • ‪L'esquina - ‬8 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Pizzeria Gundeli Casino - ‬7 min walk
  • ‪Da Graziella - ‬9 min walk
  • ‪Ristorante Valentino - ‬9 min walk

About this property

Novotel Basel City

4-star eco-certified hotel in Sankt Alban
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2067 square feet (192 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the eco-certified Novotel Basel City. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Built in 2014
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Basel City offers 145 accommodations with minibars (stocked with some free items) and minibars. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 26 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: CHF 31 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 355 out of 622 reviews
Rating 8 - Good. 212 out of 622 reviews
Rating 6 - Okay. 41 out of 622 reviews
Rating 4 - Poor. 10 out of 622 reviews
Rating 2 - Terrible. 4 out of 622 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a fridge in the room.
Stayed 7 nights in Feb 2025

8/10 Good

Adeel

Travelled with family and small children
The bedsheets were not changed, room was not cleaned, informed twice and then they took action. Otherwise, food location.
Stayed 7 nights in Aug 2024

6/10 Okay

Archana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really close to the Basel SBB station which makes it super convenient. But the sofa bed provided in the room was extremely uncomfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

AMARJEET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
Stayed 1 night in Sep 2024

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best novotel i stayed in.
Stayed 1 night in Aug 2024

10/10 Excellent

Lais

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Stayed 3 nights in May 2024

8/10 Good

Kyriakos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Everything was good. Room ok,bathroom ok. Breakfast not with huge variety but tasty and fresh. Location very good near tram station just 5 stops to old city and 2 stops from train station. The only negative was the mattress and especially pillows which were very hard.
Stayed 3 nights in Aug 2024

10/10 Excellent

OSMAN

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Aug 2024

10/10 Excellent

Akshay

Stayed 3 nights in Jul 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERB HOTEL
Ideal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kristen

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly overpriced but good hotel and great staff
Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Kyaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast need to be improved. Very Salty..
Stayed 1 night in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Arindam

Disliked: Staff & service
Unfortunately 24 hours prior to our stay, we were stranded by law nearby. We notified Expedia and Novotel Basel City Hotel directly to only be told that that we cannot receive a refund, a credit or change the dates of our stay and we were out of luck. We even have documented proof of being stranded. Terrible service and management by all parties while we suffered for days.
Stayed 2 nights in Jun 2024

10/10 Excellent

Parag

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and near public transit
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2024

10/10 Excellent

Sitti Zayda

Stayed 1 night in Jun 2024

10/10 Excellent

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard pillows
Hotel was clean. Pullout was full size. Mattresses on both beds too hard and pillows too firm . Could not sleep they were so hard. Friends with me had same issue. Overall a great hotel aside from the pillows and mattresses.
Stayed 1 night in Apr 2024

8/10 Good

Yeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

HUONG

Liked: Amenities
Nice hotel and breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Novotel. Rooms a little small. Only Nescafé in room.
Stayed 1 night in Mar 2024

8/10 Good

Sherin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally Very Good In All Areas
Everything was generally very good, and the service was excellent! The one slightly negative point for me was the lack of choices of the restaurant menu.
Stayed 4 nights in Jan 2024