Holiday Inn Basingstoke, an IHG Hotel

4.0 star property
4-star hotel near Festival Place

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December 2024
January 2025

Photo gallery for Holiday Inn Basingstoke, an IHG Hotel

Standard Room, 2 Single Beds
Lobby
Exterior
Breakfast, lunch, dinner served; British cuisine
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Grove Road, Basingstoke, England, RG21 3EE
  • Willis Museum
    16 min walk
  • Wote Street Willy
    18 min walk
  • Viables Crafts Centre
    18 min walk
  • London (LHR-Heathrow)
    39 min drive

Room options

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Similar properties

About the area

Basingstoke

In suburbs.Within 2 miles (3 km) of this Basingstoke hotel, you'll find Festival Place and The Anvil. Basingstoke Leisure Park and Milestones Museum are also within 3 miles (5 km).

What's nearby

  • Basing House - 3 min drive - 3.2 km
  • The Anvil - 3 min drive - 2.3 km
  • Basingstoke Leisure Park - 4 min drive - 4.4 km
  • Festival Place - 4 min drive - 2.8 km
  • Milestones Museum - 5 min drive - 4.9 km

Getting around

  • Basingstoke Station - 6 min drive
  • Farnborough (FAB) - 32 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪The Maidenhead Inn - ‬17 min walk
  • ‪The Tea Bar - ‬17 min walk
  • ‪Mayflower Chinese Restaurant - ‬17 min walk
  • ‪Duck & Tipple - ‬19 min walk

About this property

Holiday Inn Basingstoke, an IHG Hotel

4-star hotel near Festival Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke, an IHG Hotel. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 807 sq ft of conference space
  • 75 sq m of conference space
  • Built in 1970
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Basingstoke, an IHG Hotel offers 86 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Front entrance ramp
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar, and geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is GB 207421736. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. This property uses wind, solar, and geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Holiday Basingstoke, An Ihg
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke, an IHG Hotel Hotel
Holiday Inn Basingstoke, an IHG Hotel Basingstoke
Holiday Inn Basingstoke, an IHG Hotel Hotel Basingstoke

Holiday Inn Basingstoke, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 209 out of 496 reviews" "
Rating 8 - Good. 172 out of 496 reviews" "
Rating 6 - Okay. 70 out of 496 reviews" "
Rating 4 - Poor. 28 out of 496 reviews" "
Rating 2 - Terrible. 17 out of 496 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

The staff were unfailingly helpful and pleasant. The room was clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff were especially helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel which was ideally located for our trip.
Stayed 2 nights in Aug 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stay, easy to find. Clean and comfy. No issues
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Stayed 3 nights in May 2024

10/10 Excellent

Fazl e

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)
Stayed 2 nights in Jul 2024

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities
know rhe hotel for years being reliable
Stayed 1 night in Jul 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities
Having a Lounge area where you can relax and have a drink,,very good,
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay, staff were vey helpful and polite and made the room extra special for my friends birthdays 😊
Stayed 2 nights in Jul 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick friendly check in, just what was needed after a long drive
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Dean

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not one clean table for breakfast
Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
A particularly helpful welcome to an early check in before heading for a function. A comfortable and clean hotel with an excellent breakfast. The only negative is that the hotel, which I have been using for the last 5 years, is showing signs of age - probably ready for an. overhaul. Still very recommendable.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Worst night sleep I’ve ever experienced!
On arrival and after booking a double bed, we were informed that only single beds were available, eventually and after complaining we were put in an accessible room with double bed! Reception staff were not polite and didn’t even tell us where the room was! Extremely noisy room, fire alarm went off at 1:30am with lots of noise for the following 30 mins, room above constantly walking around and banging. Took ages to find a member of staff, informed them about alarm and noise but seamed nothing was done, noise above restarted at 6am! In all, one of the worst nights sleep I’ve ever experienced at a hotel, staff didn’t seam to give a damn? Holiday inns are generally ok but would not stay at this particular hotel again, especially after this experience.
Stayed 1 night in Jun 2024

4/10 Poor

Ash

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Sound leakage and smelly shower curtain
You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue
Stayed 2 nights in Jun 2024

2/10 Terrible

Huda, Bellport

Disliked: Cleanliness, staff & service, property conditions & facilities
My experience was terrible. They were not clean. They were not nice. They were not accommodating. The whole experience was terrible and I would never look back. They were not helpful when I needed help all in all it was just a very bad experience. They were rude.
Stayed 5 nights in Jun 2024

4/10 Poor

SKYE

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It is a property that is good for an overnight stay as has reception open 24/7 and is close to freeway.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mirali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024