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Holiday Inn Resort Batam by IHG

4.0 star property
4-star resort with a spa, connected to the convention center

Choose dates to view prices

Photo gallery for Holiday Inn Resort Batam by IHG

Indoor pool, 4 outdoor pools, free cabanas, pool umbrellas
Property amenity
View from room
Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Bar
  • Breakfast available
  • Pool

Explore the area

Map
Waterfront City, Batam, Batam Island, 29422
  • Masjid Sultan Mahmud Riayat Syah
    ‪4 min drive‬
  • Sekupang Ferry Terminal
    ‪12 min drive‬
  • Harbour Bay Ferry Terminal
    ‪20 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Smoking

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 3 Bedrooms

  • 82 sq m
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms

Suite, 4 Bedrooms

  • 242 sq m
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room

  • 45 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Kids)

Suite, 2 Bedrooms (Kids) | Room amenity

Suite, 2 Bedrooms (Kids)

  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

  • 72 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Room

Four Points by Sheraton Batam

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (117)
The price is CA $102
per night
CA $124 total
includes taxes & fees
7 Mar - 8 Mar
Four Points by Sheraton Batam

About the area

Batam

Convention convenience.You'll be within 3 miles (5 km) of Masjid Sultan Mahmud Riayat Syah and 9 miles (15 km) of Sekupang Ferry Terminal. South Links Country Club is within 9 miles (15 km) and BCS Mall is within 12 miles (20 km).
View more Resorts in BatamOpens in a new window

What's nearby

  • Masjid Sultan Mahmud Riayat Syah - 4 min drive
  • Sekupang Ferry Terminal - 12 min drive
  • Grand Batam Mall - 16 min drive
  • Nagoya Hill Mall - 17 min drive
  • Harbour Bay Ferry Terminal - 20 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 47 min drive

Restaurants

  • ‪RM Cirebon - ‬8 min drive
  • ‪KFC - ‬4 min drive
  • ‪Queen's Restaurant & Bar - ‬6 min walk
  • ‪RM Bundo Kanduang - ‬8 min drive
  • ‪Dragon Inn - ‬2 min walk

About this property

Holiday Inn Resort Batam by IHG

4-star resort with a spa, connected to the convention center
Holiday Inn Resort Batam by IHG offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this resort measures 13563 square feet (1260 square meters) and includes a conference center. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Holiday Inn Resort Batam by IHG. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam resort.

  • 275 guestrooms or units
  • 10 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 13563 sq ft of conference space
  • 1260 sq m of conference space
  • Built in 1999
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Holiday Inn Resort Batam by IHG offers 275 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Tea Tree Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Indonesian

Property amenities

Family friendly

  • 4 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 157300 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • High pile carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Batam by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Holiday Inn Resort Batam by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 133 out of 424 reviews
Rating 8 - Good. 205 out of 424 reviews
Rating 6 - Okay. 61 out of 424 reviews
Rating 4 - Poor. 13 out of 424 reviews
Rating 2 - Terrible. 12 out of 424 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JONGYEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort at Batam
Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024

6/10 Okay

chu

Stayed 2 nights in Jun 2024

10/10 Excellent

Bala Murugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and awesome customer service
Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024

8/10 Good

TFJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not perfect
The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.
Stayed 3 nights in Jun 2024

8/10 Good

Nitin

Travelled with group
Liked: Staff & service
Old property.. decent setup.. not going back..
we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024

4/10 Poor

Louis Low

Stayed 1 night in Jun 2024

10/10 Excellent

Krishan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, ZUTPHEN

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Stayed 5 nights in May 2024

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our choice for our family getaway
Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Anupam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Indrajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Dated facilities and missing items
Hotel transport promised to pick up at Sekupang Ferry Terminal on arrival, but didnt. Stayed in 2 bedroom suite. Missing hair dryer and face towels. Phone was spoiled. Housekeeping later brought 1 face towel, when I have a party of 4. Two hours later, housekeeping brought another 3 face towels. Gym is large but old. Equipment is worn out with crickety metal parts. Some is plainly dangerous to use. Resort owner seems to be holding back on a much needed renovation.
Stayed 2 nights in Feb 2024

10/10 Excellent

meeran

Stayed 5 nights in Jan 2024

8/10 Good

Kai Li

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

KARUNA KARAN

Stayed 3 nights in Dec 2023

8/10 Good

Kym

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !
Stayed 1 night in Dec 2023

10/10 Excellent

Gavryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.
Stayed 2 nights in Dec 2023

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor stay in Holiday Inn-Batam
Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.
Stayed 2 nights in Dec 2023

10/10 Excellent

Xiujing

Stayed 3 nights in Nov 2023

8/10 Good

Mohamed ZAki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Stayed 2 nights in Nov 2023

6/10 Okay

John

Stayed 5 nights in Oct 2023

10/10 Excellent

Akash

Stayed 2 nights in Aug 2023

8/10 Good

John Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is ok. The beds needs to be changed as it’s old and it’s not comfortable to sleep on.
Stayed 5 nights in Aug 2023