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Planet Holiday Hotel & Residence

4.0 star property
4-star spa hotel near Harbour Bay Ferry Terminal

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Photo gallery for Planet Holiday Hotel & Residence

Lobby
Bar (on property)
Exterior
Lobby sitting area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl. Raja Ali Haji, Sei Jodoh, Batam, 29432
  • Nagoya Hill Mall
    ‪12 min walk‬
  • Harbour Bay Ferry Terminal
    ‪20 min walk‬
  • Grand Batam Mall
    ‪4 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪20 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Triple

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room Triple

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Adjoining Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Adjoining Deluxe Room

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

About the area

Batam

Seaside stay .You'll be within half a mile (1 km) of Nagoya Hill Mall and 2 miles (3 km) of Harbour Bay Ferry Terminal with a stay here. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).

What's nearby

  • Nagoya Hill Mall - 12 min walk - 1.0 km
  • Harbour Bay Ferry Terminal - 20 min walk - 1.7 km
  • BCS Mall - 3 min drive - 3.2 km
  • Grand Batam Mall - 4 min drive - 3.1 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪Top 21 Resto & Lounge - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Martabak Har - ‬4 min walk
  • ‪Cafe De Venus - ‬1 min walk
  • ‪Bakso & Mie Ayam Priangan - ‬6 min walk

About this property

Planet Holiday Hotel & Residence

4-star spa hotel near Harbour Bay Ferry Terminal
Planet Holiday Hotel & Residence offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A children's pool, a nightclub, and a fitness center are also featured at the business-friendly Planet Holiday Hotel & Residence. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam hotel.

  • 282 guestrooms or units
  • 4 dining venues
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers for purchase
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Planet Holiday Hotel & Residence offers 282 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Batam hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian

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Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 110000 for adults and IDR 60000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Holiday Hotel & Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Rollaway bed fee: IDR 350000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Planet Holiday Hotel & Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 98 out of 273 reviews
Rating 8 - Good. 116 out of 273 reviews
Rating 6 - Okay. 36 out of 273 reviews
Rating 4 - Poor. 15 out of 273 reviews
Rating 2 - Terrible. 8 out of 273 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mohamad Halim

Disliked: Property conditions & facilities
Old Hotel
Stayed 3 nights in Nov 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities
Got no seats at ground floor during breakfast time. Limited car park space. Room service was very late. No towel after the room service. Must ask then got towels .
Stayed 2 nights in Nov 2024

8/10 Good

KOK WAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious. The reception staff are very helpful. taxis are eaily available
Stayed 2 nights in Oct 2024

10/10 Excellent

KAH LOKE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Bath in the room was a bonus
Big comfortable rooms. Goid location Very friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the club was a bit loud. We were at level 12 but could still hear it.
Stayed 2 nights in Aug 2024

10/10 Excellent

wong

Stayed 1 night in Aug 2024

10/10 Excellent

Richie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel
Limited parking space. Bfast got no seat. Room service was bad. Always no cleaning room when out and was informed the room service guys and front counter.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim Chye

Stayed 2 nights in Jun 2024

6/10 Okay

Abdul Ghani

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Seah

Disliked: Cleanliness, property conditions & facilities, room comfort
Parking alway full. For guest should be special for the free parking on site
Stayed 2 nights in May 2024

6/10 Okay

MD

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was bad. Noisy room. Toilet was not clean and smell.
Stayed 2 nights in May 2024

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ripon

Travelled with group
Liked: Staff & service, property conditions & facilities
Stay okay
Stayed 2 nights in Apr 2024

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel breakfast was bad. Half boiled egg not properly done. Sink drainage water was slow . Room service was late
Stayed 2 nights in Apr 2024

10/10 Excellent

Sriram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place with clean rooms and good facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy
Stayed 8 nights in Mar 2024