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Swiss-Belhotel Harbour Bay

3.5 star property
3.5-star spa hotel near Harbour Bay Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Belhotel Harbour Bay

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Exterior
Superior Double or Twin Room, 2 Single Beds
32-inch LCD TV with cable channels, TV, DVD player
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
  • Harbour Bay Ferry Terminal
    10 min walk
  • Nagoya Hill Mall
    2 min drive
  • Grand Batam Mall
    3 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    28 min drive

Room options

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

  • 109 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, blackout drapes

Deluxe King

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room
Four Points by Sheraton Batam
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (106)
The price is CA $106
per night
CA $129 total
includes taxes & fees
1 Dec - 2 Dec
Four Points by Sheraton Batam

About the area

Batam

On bay.Stay at this Batam hotel and you'll be within half a mile (1 km) of Harbour Bay Ferry Terminal and 2 miles (3 km) of Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 3 miles (5 km).

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk
  • Nagoya Hill Mall - 2 min drive
  • Grand Batam Mall - 3 min drive
  • BCS Mall - 4 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive

Restaurants

  • ‪Wey Wey Seafood - ‬8 min walk
  • ‪Top 21 Resto & Lounge - ‬11 min walk
  • ‪Morning Bakery Harbour Bay - ‬5 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Swiss-Belhotel Harbour Bay

3.5-star spa hotel near Harbour Bay Ferry Terminal
Swiss-Belhotel Harbour Bay offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A fitness center, spa services, and a terrace are also featured at the business-friendly Swiss-Belhotel Harbour Bay. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Batam hotel.

  • 179 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Swiss-Belhotel Harbour Bay offers 179 air-conditioned accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport
  • Free offsite parking within 164 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: IDR 180000 for adults and IDR 90000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height desk
  • Phone accessibility kit
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Harbour Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 150000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 527 reviews" "
Rating 8 - Good. 230 out of 527 reviews" "
Rating 6 - Okay. 53 out of 527 reviews" "
Rating 4 - Poor. 16 out of 527 reviews" "
Rating 2 - Terrible. 9 out of 527 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boon Chong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Stayed 1 night in Jun 2024

8/10 Good

JANE ENGPING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big. Staff are friendly and polite.
Stayed 3 nights in Jun 2024

2/10 Terrible

Emmanuel

Stayed 1 night in May 2024

8/10 Good

Victor

Stayed 1 night in Mar 2024

10/10 Excellent

Subramaniam

Travelled with family
Liked: Cleanliness
Very accessible. Great for a weekend getaway!
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Stayed 9 nights in Feb 2024

8/10 Good

Nur Elissa

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hong Hwee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. It’s a very pleasure experience.
Stayed 2 nights in Dec 2023

8/10 Good

HARIKRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Melvyn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overview of hotel facilities and staff
All staff are friendly, room well maintained including cleanliness . Good facilities provide
Stayed 9 nights in Dec 2023

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
Hi, Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Stayed 2 nights in Dec 2023

10/10 Excellent

Zuri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Stayed 1 night in Nov 2023

10/10 Excellent

SING SHI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Stayed 2 nights in Oct 2023

8/10 Good

KWEK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Opposite hotel, massage available and around the area there are dinning options.
Stayed 1 night in Aug 2023

10/10 Excellent

Ee Chieng

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
Stayed 1 night in Aug 2023

10/10 Excellent

Xiaoqing

Travelled with family
Liked: Cleanliness, staff & service
location is very convenient
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Meau Chean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff with smiling face
Stayed 1 night in Jul 2023

10/10 Excellent

Mohd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the ferry terminal
Stayed 1 night in Jul 2023

8/10 Good

Ee Chieng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good location, convenient. nearby harbor bay terminal. breakfast is good.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good room comfy bed
Stayed 1 night in Jun 2023

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a pleasant stay.
Stayed 3 nights in Apr 2023

2/10 Terrible

Mohd Suraimi

Travelled with partner
Disliked: Staff & service
The first time check in was terrible. The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait. He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready. Then hot tub water was not even hot. There was no benefit for customer even to take president suite. No late check out or any complementary gifts during my stay. Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english. Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.
Stayed 2 nights in Mar 2023