The Hills Batam

3.0 star property
Central hotel with free parking connected to a shopping center in Batam

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hills Batam

Superior Double Room
Exterior
Superior Twin Room
Daily local cuisine breakfast (IDR 150000 per person)
Reception

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Jl. Teuku Umar No. 1, Nagoya, Batam, 29432
  • Nagoya Hill Mall
    6 min walk
  • BCS Mall
    3 min drive
  • Grand Batam Mall
    5 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    25 min drive

Room options

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Batam

Heart of Batam.Stay at this Batam hotel and you'll be within half a mile (1 km) of Nagoya Hill Mall and 2 miles (3 km) of Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Nagoya Hill Mall - 6 min walk
  • BCS Mall - 3 min drive
  • Harbour Bay Ferry Terminal - 4 min drive
  • Grand Batam Mall - 5 min drive
  • Batam Centre Ferry Terminal - 7 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪Malaya Cafe - ‬10 min walk
  • ‪J.CO Donutes and Coffee - ‬5 min walk
  • ‪Baresto Café - ‬6 min walk
  • ‪Coffee Town Kaya Toast - ‬6 min walk
  • ‪Kangen Cafe - ‬6 min walk

About this property

The Hills Batam

3-star hotel near Nagoya Hill Mall, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Hills Batam. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Hills Batam was completed in January 2023.

This 3-star Batam hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 4 levels
  • Built in 1996
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
The Hills Batam offers 144 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Indonesian

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 150000 for adults and IDR 100000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Hills Batam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately IDR 150000 for adults and IDR 100000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hills Hotel Batam
Hills Batam
Hills Batam Hotel
The Hills Batam Hotel
The Hills Batam Batam
The Hills Batam Hotel Batam

The Hills Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 55 reviews" "
Rating 8 - Good. 12 out of 55 reviews" "
Rating 6 - Okay. 18 out of 55 reviews" "
Rating 4 - Poor. 14 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Hamid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sitting area outside the lobby is mosquito infested. Regular fumigation would be appreciated. Otherwise all is good.
Stayed 1 night in Jul 2024

4/10 Poor

KIAN HEONG, Bukit Batok West Avenue 8

Travelled with family
Disliked: Property conditions & facilities
Do upgrade the hotel facility.
Stayed 1 night in Jul 2024

8/10 Good

Pauline SH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Mohamed

Liked: Staff & service, property conditions & facilities
Peace place to relax and shop meeting
Stayed 1 night in Jan 2024

8/10 Good

Othman

Travelled with partner
Liked: Cleanliness, staff & service
Acceptable with the price…
Stayed 3 nights in Jul 2023

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Abdul ghafar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed room to stays
Hotel is old, although had done renovation is not well done anyway location is good for shopper.my experience is when check in the there is a miss where there no in room safe and there no chair that suppose to be there in room as I pay the room price that not match it's expensive for me as I can get the price with better room with other hotel that around the location as it's .will not stay this hotel any more
Stayed 1 night in Sep 2019

4/10 Poor

Peer

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Recommend
Even i did 3 hours late checking, Management Didn't prepare the Room and need to wait for more than One hour to get room. Cleanliness totally didn't accept and good example of Room Bath Tub and Reception Sofas.
Stayed 1 night in Sep 2019

4/10 Poor

CHIN, SINGAPORE

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be staying again. Old hotel and cleaniness not to standard
Stayed 3 nights in Aug 2019

4/10 Poor

JM

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Many things to be improved. Property need to be revamped.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great location
Great location. Stayed in renovated room but aircon still needs work as not cold enough for hot days.
Stayed 3 nights in Apr 2019

6/10 Okay

Nafisah

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
no gym and swimming pool and crossing of road to Nagoya hill shopping centre is a hassle
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Stayed here many times. Good location but room shower flooded due to poor drainage design. Other than the good location nothing fantastic.
Stayed 1 night in Feb 2019

2/10 Terrible

Sri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good, staff just ok but the hotel condition is very bad, i'm booking 2 room on 05-06 Feb 19, one hotel have bed bug is so annoying
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Condition of the hotel was so-so. Wonder whether it's due to the previous building structure or because renovation was not budgeted. Sink was blocked, aircon was not the best. On the other hand, service was great because of staff friendliness. Went for the massage/spa there too. Relaxing ambience and cheap.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Hotel was old. On the first night we were there, we faced power trips throughout the night. The flooring in the room felt sticky, no mirror in the room except for the toilet.
Stayed 2 nights in Nov 2018

2/10 Terrible

Adlin binte

Disliked: Cleanliness, property conditions & facilities
Blackout about 6 to 7 time....
Stayed 1 night in Nov 2018

6/10 Okay

Norain

Liked: Staff & service
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

ok stay
nothing amazing about this hotel, a little dated and also water in shower was not hot at all.
Stayed 1 night in Sep 2018

10/10 Excellent

Richard, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly, helpful n pleasant.
Nice breakfast, close to NAGOYA shopping mall. Wi-Fi in room as well as lobby. Thanks
Stayed 1 night in Sep 2018

6/10 Okay

Eng Hock

Liked: Staff & service
Disliked: Room comfort
Air con not cold at all.
Air con not cold. Breakfast very disappointed. Reception counter staff very friendly
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and reasonable
It was my 2nd time at this hotel. The 1st time was at the older room and this time at the new room. Room is so much better and cleaner. Comfy high bed and pillows. Altho outside the room, everything is pretty much old. Breakfast was ok if you are not fussy. Walking distance to Nagoya Hill mall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"peace of mind"
I picked this hotel...wanted the hustle & bustle of Nagoya Hill; just didn't want to be "in" it. So The Hills was appropriately located; just a "stone's throw away" from Nagoya Hill itself. It has its own café/restaurant, "incorporated" massage parlor, and a very "intriguing" interior design (I opted for the Superior room; so I honestly wouldn't know how the other types looked like). If ever you want some "peace & quiet" after a long day of shopping, then The Hills is your solution.
Stayed 2 nights in Feb 2018

6/10 Okay

Eugene, SG

Liked: Staff & service
Just basic needs ok nothing impressive
Just basic needs ok nothing impressive.Hotel still looks run down after renovation
Stayed 1 night in Dec 2017