Heritage Inn and Suites

2.5 star property
Motel near Mall of Louisiana in Baton Rouge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn and Suites

Basic Double Room
Basic Single Room | Bathroom
Basic Single Room
Basic Double Room | Bathroom
Basic Double Room

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
10455 Reiger Rd, Baton Rouge, LA, 70809
  • Ochsner Medical Complex - The Grove
    3 min drive
  • Mall of Louisiana
    3 min drive
  • Perkins Rowe
    5 min drive
  • Baton Rouge, LA (BTR-Baton Rouge Metropolitan)
    19 min drive

Room options

Basic Double Room

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

Basic Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Baton Rouge

In Baton Rouge .You'll find Ochsner Medical Complex - The Grove and Rockstar Racing within 3 miles (5 km) of this motel. Mall of Louisiana and Highland Road Community Park are also within 3 miles (5 km).

What's nearby

  • Mall of Louisiana - 3 min drive
  • Perkins Rowe - 5 min drive
  • Our Lady of the Lake Regional Medical Center - 6 min drive
  • Blue Bayou Waterpark - 6 min drive
  • L'Auberge Casino & Hotel - 12 min drive

Getting around

  • Baton Rouge Metropolitan Airport (BTR) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Whataburger - ‬9 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬12 min walk

About this property

Heritage Inn and Suites

Motel near Mall of Louisiana in Baton Rouge
As a guest of Heritage Inn and Suites , you'll find a vending machine, a garden, and a picnic area. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Baton Rouge motel.

  • 92 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
Heritage Inn and Suites offers 92 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub
  • Private bathroom
  • Towels

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Inn and Suites Motel
Heritage Inn and Suites Baton Rouge
Heritage Inn and Suites Motel Baton Rouge

Heritage Inn and Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 19 out of 76 reviews" "
Rating 8 - Good. 10 out of 76 reviews" "
Rating 6 - Okay. 11 out of 76 reviews" "
Rating 4 - Poor. 9 out of 76 reviews" "
Rating 2 - Terrible. 27 out of 76 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Rena

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

adaora

Stayed 1 night in May 2024

2/10 Terrible

Vincent

Disliked: Staff & service, amenities, property conditions & facilities
Ac was broke when i first got there No room service even tho it said they had it
Stayed 1 night in May 2024

6/10 Okay

Melissa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
get what you pay for
the room was clean -toilet needed help in tank to flush -coffee pot still had last peoples coffee filter in it-microwave plate missing-no smoking room had burn holes in comforter-but for the price I didn't expect much better-(the only place available in my price range)
Stayed 2 nights in Apr 2024

2/10 Terrible

Kelly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Covient but unsafe and dirty rundown rooms
Stayed 3 nights in Apr 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The ice machine was broken and I had to get ice from office personnel fridge. He gave me about 10 cubes and said is this enough??? We had been driving all day and wanted a drink to unwind. He acted annoyed that I was even there. Looks like a shoot out and patched not painted, mold on the walls
Stayed 2 nights in Apr 2024

4/10 Poor

Kim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
The carpet was absolutely soaking and puddled around your shoes when you walked thru it. Springs all through the bed were popping. Towels smelled like cigarette smoke.
Stayed 1 night in Mar 2024

4/10 Poor

Brandie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If they had better service breakfast and laundry
Stayed 2 nights in Feb 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken, dangling security cameras. We had to change rooms because there was rodent irine and feces on the sink in the original room. There were supposed to be vending machines, there were none. All of the ice machines were either broken or unplugged. The beds felt like you were sleeping on plywood so my back and hips hurt the entire week of vacation. Would never suggest anyone stay here.
Stayed 5 nights in Feb 2024

2/10 Terrible

Lacarla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property ever don't go there then you can't contact them to get a refund. It's so nasty & dirty. I rather sleep outside.
Stayed 1 night in Feb 2024

4/10 Poor

Shana, Prairieville

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, nice staff but the place was filthy and disgusting. Will never stay there again.
Stayed 1 night in Feb 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkept property that should be demolished. Disappointed with Hotel.com for listing this property. I reserved online for 2 nights, but left after 1 day. Didn’t want to stay there 1 day.
Stayed 2 nights in Nov 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
It was the perfect place for the price to stay in town for a home football game weekend. Room was clean, well maintained, and desk people were super nice
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Krista

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. No staff around.
Stayed 3 nights in Nov 2023

2/10 Terrible

Sherry

Stayed 1 night in Nov 2023

2/10 Terrible

Alan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia said check in time was at 2 but the hotel reached out to say that check in time was actually 3 and if I showed up earlier I would be charged. Then they tried to make me pay a $50 cash deposit “in case I broke the TV” (??). I didn’t want to pay at all but we finally settled on paying it with a card one of the lamps inthe room were broken and there were wet spots and some mold on the ceiling. There were some odd characters in the parking lot. Bates Motel vibes
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Disappointed. Wasn't what we expected. Was not abletoch
Stayed 2 nights in Oct 2023

6/10 Okay

Waddah

Business traveller
Liked: Cleanliness
Nice area
Stayed 1 night in Oct 2023

8/10 Good

Akira

Stayed 3 nights in Oct 2023

2/10 Terrible

jarvis

Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures are deceiving. It smelt like mold. Had mold on the curtains. The bed looked like they pulled it out of the dumpster. The water in the tub ran constantly. People lurking outside of room. The man would not give me a receipt for the cash deposit that was required. He yelled at me when I asked what the charge was I was signing for was very disrespectful. I would NEVER stay here again nor recommend this place to anyone.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

This was a nice hotel with a very pleasant staff. It isn’t the Four Seasons, nor should it be for the price, but everything worked, it was clean, and again, the staff was nice and accommodating. I’d stay here again.
Stayed 2 nights in Sep 2023

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Old, dirty , uncomfortable bed , Desk clerk not friendly.. Lamp shades had gang graffiti written on them... One night stay..only..glad to leave..
Stayed 1 night in Oct 2023