Candlewood Suites Port Arthur/Nederland, an IHG Hotel

2.5 star property
Nederland guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Port Arthur/Nederland, an IHG Hotel

Outdoor pool, sun loungers
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Sports facility
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2125 Highway 69 N, Nederland, TX, 77627
  • Central Mall
    4 min drive
  • Tex Ritter Park
    5 min drive
  • The Medical Center of Southeast Texas
    5 min drive
  • Beaumont, TX (BPT-Southeast Texas Regional)
    3 min drive

Room options

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (1 Queen Bed)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Nederland

In Nederland .Within 3 miles (5 km) of this Nederland hotel, you'll find Tex Ritter Park and Central Mall. Mid Jefferson Extended Care Hospital and Mid Jefferson Extended Care Dm are also within 6 miles (10 km).

What's nearby

  • Central Mall - 4 min drive - 4.7 km
  • The Medical Center of Southeast Texas - 5 min drive - 6.3 km
  • Medical Center of Southeast Texas - 5 min drive - 6.3 km
  • Lamar University - 8 min drive - 11.8 km
  • Ford Park - 17 min drive - 23.4 km

Getting around

  • Beaumont Station - 15 min drive
  • Beaumont, TX (BPT-Southeast Texas Regional) - 3 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Candlewood Suites Port Arthur/Nederland, an IHG Hotel

Nederland guestrooms with free WiFi
Candlewood Suites Port Arthur/Nederland, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Port Arthur/Nederland, an IHG Hotel. Self parking is free.
  • 65 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
Candlewood Suites Port Arthur/Nederland, an IHG Hotel offers 65 air-conditioned accommodations with DVD players and safes. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • Full-sized refrigerator
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • DVD player

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Nederland
Candlewood Suites Nederland
Candlewood Suites Port Arthur/Nederland Hotel Nederland
Candlewood Suites Port Arthur/Nederland Hotel
Candlewood Suites Port Arthur/Nederland Nederland

Candlewood Suites Port Arthur/Nederland, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 53 reviews" "
Rating 8 - Good. 15 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 9 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
UNDER CONSTRUCTION
I had no idea the hotel was under construction. There was no info on how to get inside. No one would answer the phone. The A/C was turned off in the hallway. The elevator only worked half the time. The room was nice, but it was a bad experience otherwise. Someone tried to come into my room and woke me up before 10 am AND I HAD the DND sign on the door. Stay somewhere else for sure.
Stayed 1 night in May 2023

8/10 Good

AMBER

Travelled with family
Liked: Cleanliness, staff & service
The staff was very polite and willing to help and assist in anyway
Stayed 2 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2022

2/10 Terrible

Kathryn

Stayed 2 nights in Mar 2022

10/10 Excellent

Mary

Stayed 2 nights in Dec 2021

4/10 Poor

Sandra

Business traveller
Disliked: Amenities, property conditions & facilities
This property felt like a motel instead of a hotel. I normally have no issues with Candlewood. Dirty and old inside. Staff was nice though.
Stayed 1 night in Nov 2021

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candlewood is Awesome!
Great and friendly service, room was clean and comfortable. We highly recommend this hotel for your overnight or vacation stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It was ok. Very noisy. The staff was friendly and helpful
Stayed 1 night in May 2021

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Cynthia Beaumont

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaumont was full
Beaumont was still full from the storm. This facility was a great alternative
Stayed 1 night in Sep 2020

4/10 Poor

Gregory

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Comedy of Errors
Arrived to check-in after 3:00 pm, and was told the room wouldn’t be ready for another hour. After checking in an hour and a half later, we opened the freezer/fridge in the room and were blasted by the smell of shrimp/bad fish. The smell was pretty unbearable so we chose to not use the fridge/freezer and kept the door tightly closed. After dinner sometime around 6:30 or so, the door to our room was opened by another guest. Apparently the front desk gave this guest a key to our room not knowing the room was already occupied. The beds were comfortable and we liked how roomy the suite was, but I think we’ll be avoiding this location in the future.
Stayed 1 night in Oct 2020

8/10 Good

Jimmy

Business traveller
Liked: Property conditions & facilities, room comfort
Jimmy
No breakfast. Only cleaned the extended stay room once a week which meant I had to go ask for clean linens every day. Other than that it was ok.
Stayed 12 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not enjoyable
Stayed 2 nights in Dec 2019

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for traverlers.
Stayed 1 night in Nov 2019

6/10 Okay

Nickolas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok but not very clean
Hotel room had an odor to it. Bed wasnt very comfortable. Luckily I just needed the room for a few hours before heading to a job to catch some sleep. If I had to stay in the area again I'd probably get a room at the holiday inn instead.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. It was very nice and clean!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Business trip. 1 night stay. Doesn’t have breakfast but does have full kitchen and great coffee.
Stayed 1 night in Mar 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but not as good as I usual!
A loose toilet seat was the only complaint, but the place could use a little freshening up! Candlewood is usually nice, but in this case a little overpriced, but always a good dependable experience!
Stayed 1 night in Dec 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place - great location!
Loved the kitchenette inside the room! Clean and tidy (aside from the bathroom door that looked like someone had punched it at some point). But we had a good time speculating what might have happened. Other than that, the room was great! Front staff was so helpful and friendly! If I ever need a stay in that area again, I will definitely be staying at this hotel!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and clean hotel. Free laundry services. Kitchenette in every room.
Stayed 2 nights in Jun 2018

10/10 Excellent

Jackie, Lufkin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
The lady at the front desk was wonderful. She was very friendly and helpful. The room and pretty much the entire hotel were very clean. The bed was comfortable, as well as the recliner. The only issue with my stay was that the toilet made a awful noise whenever it was flushed, but quickly went away. When the room was as great as it was, you can easily over look something as simple as a little noise. I highly recommend this hotel.
Stayed 1 night in Jan 2018

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Decent hotel, little too expensive for what it is.
This is a no-smoking hotel which was perfect for me as I do not smoke, however upon entering the room you can tell someone previously smoked in there. There are always a few people outside the front door smoking, I think it's disgusting. The management should make them walk at least 100 foot away, the smell fills the lobby pretty easily. There was a free bag of pop corn in the room when I entered it. The shower head trickles water, I love it when it's like a downpour on my head though. The desk has 2 different chairs to sit in, it's convenient for those who like options. The fridge was clean and kept my food cold. The front service staff was on their phones every time I saw them, a couple of times they didn't notice me and I had to get their attention. The price per night is about $130, I don't think the hotel is worth it though, maybe in the $90-$100 price range. When I stayed there it was pouring rain, in the front entrance is where the water from the roof funnels down and doesn't disperse around the sides or the back so if it starts to rain there BRING AN UMBRELLA or you will get soaked like I did. I get the neighborhood vibe that if you leave your vehicle unlocked, you will get it broken in to. I always carry my gun on me so I felt confident I would not be disturbed. I suggest you book a room at hotels.com instead of on site or on their website, it's about $10 cheaper per night.