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Grand Hills Hotel & Spa

5.0 star property
Family-friendly upscale hotel with 4 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hills Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Bar (on property)
Interior entrance
Lobby
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Charkieh Main Road, Broumana, Matn, 1204
  • Souk Zalka
    11 min drive
  • Le Mall Sin El Fil
    13 min drive
  • ABC Dbayeh
    14 min drive
  • Beirut (BEY-Rafic Hariri Intl.)
    40 min drive

Room options

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Al Bustan Hotel & Spa
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Parking included
Free WiFi
4.3 out of 5, Excellent, (102)
The price is CA $218
per night
CA $242 total
includes taxes & fees
29 Nov - 30 Nov
Al Bustan Hotel & Spa

About the area

Broumana

Broumana retreat .You'll be within 6 miles (10 km) of Waves Aqua Park and 9 miles (15 km) of Souk Zalka. Also within 9 miles (15 km) are Le Mall Sin El Fil and CityMall.

What's nearby

  • Souk Zalka - 11 min drive
  • City Center Beirut - 14 min drive
  • Zaitunay Bay - 16 min drive
  • Hamra Street - 17 min drive
  • Jeita Grotto - 22 min drive

Getting around

  • Beirut-Rafic Hariri Intl. Airport (BEY) - 40 min drive

Restaurants

  • ‪Mounir Restaurant - ‬2 min drive
  • ‪Le Gargotier - ‬10 min walk
  • ‪Moods Pub - ‬7 min walk
  • ‪Ahwak By Abdel Wahab - ‬2 min drive
  • ‪Le Noir Chocolat - ‬5 min walk

About this property

Grand Hills Hotel & Spa

Family-friendly upscale hotel with 4 restaurants
Grand Hills Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A health club, a sauna, and spa services are also featured at the luxury Grand Hills Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Broumana hotel is smoke free.

  • 164 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 2001
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hills Hotel & Spa offers 164 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Grand Hills Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Italian

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 13.3 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: USD 33 per person
  • 4 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hills Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33 per person
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Valet parking fee: USD 13.3 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hills Broumana
Grand Hills Hotel
Grand Hills Hotel Broumana
Hotel Grand Hills
Grand Hills Luxury Collection Hotel Broumana
Grand Hills Luxury Collection Hotel
Grand Hills Luxury Collection Broumana
Grand Hills Luxury Collection
Grand Hills Hotel & Spa Hotel
Grand Hills Hotel & Spa Broumana
Grand Hills Hotel & Spa Hotel Broumana
Grand Hills a Luxury Collection Hotel Spa Broumana

Grand Hills Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 5 out of 46 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Saseen, New Jersey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2019

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Amenities
16 years ago was excellent. Now it’s not like before. Welfare has been reduced. It’s quite empty.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort as a whole is just amazing, the staff were very supportive
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property, but it has shortage of staff, the food at cafeteria is so bad.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location and friendly receptionists. The bag guy did not bring our bags to the room and after 20 minutes twe went ourselves and got them
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Wed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
frustration
Unfortunately ,the hotel did not provide me ted room mountain view .
Stayed 4 nights in Aug 2019

6/10 Okay

Abeer

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Wed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping was awful. Towels torn . Maintenance not existing . Cleanliness below standard
Stayed 2 nights in Aug 2019

6/10 Okay

Yasser, Bakersfield ca

Travelled with family and small children
Liked: Staff & service, amenities
Locations Luxury ,big and swimming pool in great location
Stayed 8 nights in Jul 2019

8/10 Good

STS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever you raise a complaint the management tske it seriously and try to address it
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the pruve was reasonable for a 2 bedroom condo. When we checked iin, our room wasn't clean or stocked. Room service was terrible, 45 minutes wait for a coffee or a snack. No place to eat on site, only by the pool and way ubder staffed. Ove an hour to get help with luggage when checking out. STAY AWAY
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay service needs work. Nice view, great area.The music is wayyyyyy to loud at the bar that is part of the hotel. It went until 3 and was soooooo loud.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My wife and 2 kids stayed in a 3 bedroom. The apartment was a great size. The water tank was not replaced the whole stay. It lacked silverware, cups dishes and coat hangers in the closet. The restaurants service was very slow.
Stayed 14 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
The hotel held a public concert in the hotel courtyard from 9PM until 3AM on the night of Saturday 20th July. The volume was so loud that no hotel guest could sleep. At no time did they announce that a concert like this was taking place on hotel property to us. The hotel staff also lied to us repeatedly saying that the concert was finishing at midnight, then 1am, before it finished at 3AM. I have videos to prove this. I feel defrauded completely. I paid to stay in a hotel and they used the property to make additional revenue in the form of a concert at the expense of the comfort of all the hotel guests.
Stayed 3 nights in Jul 2019

10/10 Excellent

hamida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
The view amazing from the room and the hotel located in prime location very recommended
Stayed 1 night in Jul 2019

6/10 Okay

FadiChaccour, Lebanon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We faced issues in the check in process. It was supposed to be at 3pm and we stayed till 4:30 to have our rooms (even though they offered us Coffee) Rooms are very clean but unfortunately the property is left since long time so you can smell humidity in the rooms (I'm talking about the apartment)
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019