The Merchant Hotel

5.0 star property
5-star luxury hotel near Victoria Square Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Merchant Hotel

Bar (on property)
Outdoor spa tub
Interior
Suite, 1 King Bed | Living area
Front of property - evening/night

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
  • Victoria Square Shopping Centre
    3 min walk
  • Belfast Customs House
    4 min walk
  • St. Anne's Cathedral
    4 min walk
  • Belfast (BHD-George Best Belfast City)
    5 min drive

Room options

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Belfast

City center retreat .A stay at this Belfast City Centre hotel places you steps from Belfast Customs House and within a 5-minute walk of Victoria Square Shopping Centre. MAC Theatre and St. Anne's Cathedral are also within half a mile (1 km).

What's nearby

  • Victoria Square Shopping Centre - 3 min walk - 0.3 km
  • Waterfront Hall - 8 min walk - 0.7 km
  • Belfast City Hall - 9 min walk - 0.8 km
  • SSE Arena - 13 min walk - 1.1 km
  • Titanic Belfast - 3 min drive - 2.2 km

Getting around

  • Lanyon Place Station - 13 min walk
  • Belfast International Airport (BFS) - 32 min drive

Restaurants

  • ‪River Coffee House - ‬1 min walk
  • ‪Whites Garden - ‬3 min walk
  • ‪Munch - ‬2 min walk
  • ‪Muriel's Cafe Bar - ‬1 min walk
  • ‪Common Market - ‬3 min walk

About this property

The Merchant Hotel

5-star luxury hotel near Victoria Square Shopping Centre
The Merchant Hotel offers its guests a full-service spa, a health club, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury The Merchant Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Belfast hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Built in 1860
  • Full breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Merchant Hotel offers 63 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Belfast hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 15.00 per day)
  • Covered valet parking on site (GBP 39.00 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 15.00 per day
  • Covered valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

The Merchant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 351 out of 420 reviews" "
Rating 8 - Good. 48 out of 420 reviews" "
Rating 6 - Okay. 16 out of 420 reviews" "
Rating 4 - Poor. 3 out of 420 reviews" "
Rating 2 - Terrible. 2 out of 420 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive compared to other hotels at this level
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Nicest hotel weve stayed in. Thank you so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel.
Exceptional hotel. Excellent service and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gail K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!
Stayed 1 night in Mar 2024

10/10 Excellent

steve, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the best location. The room is was incredible. I definitely recommend upgrading. Breakfast was delicious. Hubby enjoyed the spa.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, could not fault it
Stayed 2 nights in Feb 2024

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024

10/10 Excellent

Jeevagan, Chippenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Pauline

Stayed 1 night in Oct 2023

10/10 Excellent

Adele

Stayed 1 night in Sep 2023

8/10 Good

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central comfortable hotel
Stayed in Victorian room, quite dark but very comfortable , art deco rooms much nicer . Got twin room first when I requested a king bed . Changed us no problem. Put a balloon and chocolate on the bed as a surprise for birthday which was lovely . Great central location .
Stayed 1 night in Jul 2023

4/10 Poor

Heather

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Derek

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent service. The staff were super friendly and helpful.

8/10 Good

Gail

Stayed 1 night in Apr 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in Belfast.
Exceptional hotel & facilities. Staff really do go above & beyond.
Stayed 2 nights in Jan 2023

8/10 Good

Guido

Stayed 3 nights in Jan 2023

10/10 Excellent

Rachael

Stayed 1 night in Jan 2023

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in art deco rooms as rooms on Victoria n side overlook street with noise from bars/music and roadsweepers early morning
Stayed 1 night in Dec 2022

6/10 Okay

STEPHEN

Liked: Cleanliness, staff & service
I enjoyed my stay at the hotel, the only downside was an alarm going off several times at 1am 3am. Aside from this it was fine. The breakfast included was perfect. Good location and great customer service.
Stayed 1 night in Dec 2022

10/10 Excellent

Bryan

Stayed 1 night in Nov 2022