Eurostars Panama City

4.5 star property
4.5-star luxury hotel near Albrook Shopping Mall

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December 2024

Photo gallery for Eurostars Panama City

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Food and drink
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle Ricardo Arias, Panama City, Panama, 0
  • Via Espana
    2 min walk
  • Calle 50
    6 min walk
  • Iglesia del Carmen
    7 min walk
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    10 min drive

Room options

Similar properties

About the area

Panama City

City center stay.At this Bella Vista hotel, you'll be steps from Via Espana and within a 15-minute walk of Avenida Balboa. Multiplaza Pacific Mall and Albrook Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Via Espana - 2 min walk
  • Iglesia del Carmen - 7 min walk
  • Avenida Balboa - 13 min walk
  • Albrook Shopping Mall - 3 min drive
  • Multiplaza Pacific Mall - 4 min drive

Getting around

  • Iglesia del Carmen Station - 4 min walk
  • Panama City Passenger Station - 13 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 10 min drive

Restaurants

  • ‪Costa Azul - ‬2 min walk
  • ‪Don Lee - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Carl's Junior - ‬3 min walk
  • ‪Habano's Cafe - ‬2 min walk

About this property

Eurostars Panama City

4.5-star luxury hotel near Albrook Shopping Mall
As a guest of Eurostars Panama City, you'll find an outdoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 11980 square feet (1113 square meters) and includes conference space. A casino, a rooftop terrace, and multilingual staff are also featured at the luxury Eurostars Panama City. Free self parking and valet parking are available.

This 4.5-star Panama City hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 27 levels
  • 2 bars or lounges
  • Meeting rooms
  • 11980 sq ft of conference space
  • 1113 sq m of conference space
  • Built in 2013
  • Casino
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Eurostars Panama City offers 300 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. 47-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Portuguese, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: PAB 75

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eurostars Panama City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 16 per person
  • Late check-out fee: PAB 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sonesta Hotel Panama
Royal Sonesta Panama
Sonesta Panama
Royal Sonesta Panama Panama City
Eurostars Panama City Hotel
Eurostars Panama City Hotel
Eurostars Panama City Panama City
Eurostars Panama City Hotel Panama City

Eurostars Panama City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 989 reviews" "
Rating 8 - Good. 358 out of 989 reviews" "
Rating 6 - Okay. 104 out of 989 reviews" "
Rating 4 - Poor. 52 out of 989 reviews" "
Rating 2 - Terrible. 39 out of 989 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Willy, New York

Eurostars is terrible, they would not refund my money. I had to cancel my trip to Panama for reasons outside of my power, Covit-19 reasons. The Panamanian government closed all international flights and Eurostars did not refund my money.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and everything about Eurostars! Excellent professional staff, clean, over all excellent!
Stayed 6 nights in Dec 2019

8/10 Good

Elsie, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly & courteous , aiming to please . Good breakfast! Close to the metro & city. Good room service & housekeeping, paying attention to detail & accommodating guests requests. Really spacious room. Only downside was the shower, water collected each night & it was gross . Overall great hotel!
Stayed 4 nights in Feb 2020

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel was very nice and the service was very good. The price is awesome:)
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The rooms did not look the same, the room was run down, the hall had smell to it. The lunch and dinner was the same, the food was not good. This hotel charges you for water in your room. There is hardly any security. Hotel location was good and the staff were pleasant.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The hotel was exactly as describe, very friendly staff. and everything as perfect
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Old and dated Hotel
Hotel is well past it’s best before date by a number of years. Eurostars needs to invest some serious money here or sell the hotel, it should not be in their chain. he best part was the price which shows that they have to discount their room price just to attract the budget traveller.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location. Room was not as comfortable awkward placement of outlets could not reach it so the clock was not connected. Same as for other outlets. AC thermostat was high hard to access and took awhile to cool. Lobby was very warm and one elevator of the 2 was out of service one day however 2 additional elevators in the casino. Fitness center was very good. The bathroom was very nice.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Let me out!!
We decided to book with Eurostars over the Continental Hotel (next door) due to the slightly higher overall review score, however quicky began to regret our discussion within moments of walking past the luxurious front of the Continental and stepping into the lobby of the dark and extremely dated Eurostars hotel. We had a room on the 10th floor which overlooked the pool of the hotel next door, the room itself was also very dated which we didn't mind as much as the cleanliness, it was evident that from the stains that carpet was extremely dirty and made the room smell musky. We also found clothing tags on the floor, which proved that the carpet was not vacuumed prior to our check in (or possibly longer seeing as in 7 days we were there we never heard or spotted any vacuums. On a more serious note, a pair of earphones which I had left on the bedside table mysteriously disappeared after room service, we we decided not to report seeing as they were only cheap $15 earphones Howe or following this incident we where more vigilant and carried all valuables with is when leaving the room (even if it was just for breakfast!) It should also be noted that the room we stayed in had no kettle for tea or coffee for anyone who expects this to be a given in 2020. We also noted that there was only one drinking glass in the room (which was a 2 person room) and more worryingly glass still had lip prints on the rim!!) Further more, when we called to ask for 2 glasses and some ice, we were tol
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 14 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location. Good pool location. Friendly and professional staff. Not enough chairs in the pool area that are in good condition. Lack of towels in the pool area. Children in diapers allowed in the pool
Stayed 11 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great. Only (small) detail - more lighting in the bathrooms that don’t have a window.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
The location was great . Close to everything . Clean .
Stayed 5 nights in Jan 2020

10/10 Excellent

Carol

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
location was excellent, huge room , nice bathroom, old-world charm , wonderful wet and dry spa, elevators need a tune up
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Pick up service be never came. Restaurant and room service was not very good.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room, very good location, swimming pool on rooftop beautiful view of Panama, loved this hotel
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough!
Cool hotel in the center of the city, the gym is a bit old but is ok, nice sauna and hot tub. The room was awesome
Stayed 1 night in Jan 2020

10/10 Excellent

Jorge L

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Pool area is great and breakfast very good with a variety of tasty options, including lots of fruit.
Stayed 9 nights in Jan 2020

8/10 Good

Marie H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eurostar hotel is beautiful, albeit a little older than some of the other hotels in Panama City. The carpet needs a wash, paint needs to be
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, a bit away from the city. The jungle was amazing, even if we did not see too many animals. The toucans were a big nice surprise for us. The rooms are getting older but still comfortable.
Stayed 1 night in Dec 2019