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Mercure Belo Horizonte Vila Da Serra Hotel

3.5 star property
3.5-star eco-certified hotel near BH Shopping

Choose dates to view prices

Photo gallery for Mercure Belo Horizonte Vila Da Serra Hotel

Exterior
Outdoor pool, sun loungers
Sports facility
Interior entrance
Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
Alameda da Serra, 405 - Vila da Serra, Nova Lima, MG, 34000-000
  • Biocor Instituto
    ‪6 min walk‬
  • BH Shopping
    ‪3 min drive‬
  • Afonso Pena Avenue
    ‪8 min drive‬
  • Belo Horizonte (PLU)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed

Luxury Suite, 1 Double Bed

Luxury Suite, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nova Lima

In Nova Lima .Stay at this Nova Lima hotel and you'll be within half a mile (1 km) of Biocor Instituto and 2 miles (3 km) of Alta Vila Tower. Also, BH Shopping is within 2 miles (3 km) and Madre Teresa Hospital is within 6 miles (10 km).

What's nearby

  • Biocor Instituto - 6 min walk - 0.6 km
  • BH Shopping - 3 min drive - 2.8 km
  • Afonso Pena Avenue - 8 min drive - 7.9 km
  • Liberty Square - 8 min drive - 8.1 km
  • Central Market - 10 min drive - 9.5 km

Getting around

  • Lagoinha Station - 11 min drive
  • General Carneiro Station - 22 min drive
  • Belo Horizonte (PLU) - 42 min drive

Restaurants

  • ‪Tokai Express - ‬2 min drive
  • ‪Graciliano Vila da Serra - ‬4 min walk
  • ‪Restaurante Barolio - ‬6 min walk
  • ‪Spoleto - ‬2 min drive
  • ‪Mayu - ‬5 min walk

About this property

Mercure Belo Horizonte Vila Da Serra Hotel

3.5-star eco-certified hotel near BH Shopping
Mercure Belo Horizonte Vila Da Serra Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1442 square feet (134 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Belo Horizonte Vila Da Serra Hotel. For a fee, parking is available.

This 3.5-star Nova Lima hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 1442 sq ft of conference space
  • 134 sq m of conference space
  • Built in 2001
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Belo Horizonte Vila Da Serra Hotel offers 119 accommodations with minibars and safes. Accommodations offer separate sitting areas. 21-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (BRL 33.99 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 44.05 for adults and BRL 44.05 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 44.05 for adults and BRL 44.05 for children
  • Covered self parking fee: BRL 33.99 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Service fee: BRL 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Nova Lima
Mercure Belo Horizonte Vila Da Serra
Mercure Belo Horizonte Vila Da Serra Brazil
Mercure Belo Horizonte Vila D
Mercure Belo Horizonte Vila Da Serra Hotel Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel Hotel Nova Lima

Mercure Belo Horizonte Vila Da Serra Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 140 out of 333 reviews
Rating 8 - Good. 111 out of 333 reviews
Rating 6 - Okay. 58 out of 333 reviews
Rating 4 - Poor. 16 out of 333 reviews
Rating 2 - Terrible. 8 out of 333 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Emanuelle

Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Warm Thank to the Hotel Employees!

All the employees are kind, helpful, courteous and dedicated to their job. Their answer to all of my requests is always quick and efficient. A big thank to them! The hotel is well-located, clean and relatively well-equipped.
Stayed 9 nights in Sep 2024

2/10 Terrible

Fabio, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible cable tv! Old hotel! I will never stay again It does not worth it. Very expensive but kook likes a hostel
Stayed 3 nights in Mar 2024

6/10 Okay

Andrea

Liked: Cleanliness
Needs to be updated pretty old
Stayed 2 nights in Dec 2023

6/10 Okay

Nikolaus

Business traveller
Liked: Cleanliness
Stayed 3 nights in Aug 2023

6/10 Okay

Cole

Stayed 1 night in Jan 2023

8/10 Good

Renan

Travelled with family
Liked: Cleanliness

Good but nothing special

Location is very good if you intend on staying close to the busy Alameda da Serra. Room and hotel itself is nice but nothing special.
Stayed 1 night in Jan 2022

6/10 Okay

MR A Soares

Liked: Cleanliness
The room and Bathroom is outdated. Breakfast is very good and staff is friendly.
Stayed 4 nights in Dec 2021

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Marshall

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent location! Staff extremely friendly. Highly recommend
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Staff was very friendly. Room was very clean.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Business Trip

Staff was very friendly. Room was very clean.
Stayed 2 nights in Sep 2018

10/10 Excellent

JuniorBrazil, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff .. great location

Like everything about this hotel . Great staff .. spacious rooms..great rooftop
Stayed 5 nights in Jun 2018

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Bad

Good location Bad stuff Bad service Very old inside Not clean
Stayed 8 nights in Dec 2017

6/10 Okay

Leonardo

Disliked: Property conditions & facilities, room comfort

Old

Not so good. The hotel it's too old.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean, stylish hotel-great breakfasts!

Very good. Felipe at front desk did a great job arranging a conference room for our group at the last minute - very helpful. Great breakfasts with real French croissants, chia, flaxseeds, granola, omelettes, tapioca shells filled w cheese (beijus, for people from Rio), etc. One detail: the maids need to leave new tubes of body wash, shampoo etc. every day - we were there two nights but the maid did not do it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

10/10 Excellent

Silvia, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back

Nice hotel with friendly staff. The pizza from Olegario was really good.

8/10 Good

Gavin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable.

Good restaurant and excellent staff. Very far from airport.

8/10 Good

ANSUETTE, MEXICO

Liked: Cleanliness, room comfort

IT IS LOCATED IN A QUIET NEIGHBORHOOD.

THE HOTEL WAS OK. BUT THE SERVICE OF THE RESTAURANT WAS VERY POOR. ONE NIGHT WE INVITED TWO FRIENDS FOR DINNER AND THE SERVICE WAS VERY BAD.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked and everything was very well.