The manager/owner; Carlos, is the most friendly, kind, helpful Spanish man we have met in 50 years. He will do everything to make you happy, or, as he says himself: I want that you be happy.
We booked a completely different caravan (according to the photo on the internet and we would never have booked this one) but it turned out to be occupied. The one we were allocated was much older and decrepit. According to the owner, there was an error with the photos.
On arrival it was cold, it was raining and the power of only our mobile home was out. The technician could not come until after the weekend, so we were forced to leave for a nearby hotel.
On Monday afternoon it was indeed repaired and the hotel costs were immediately reimbursed without any problems.
Other minor issues were also rectified immediately. The beds were fine as well as the shower, toilet and a perfect wifi. The air conditioning worked well but is clearly in need of replacement or an intense cleaning. The pool is great and there is a restaurant. There are many old, dilapidated caravans on the otherwise beautiful grounds with palm trees. The beach is 5 minutes walking distance, flat terrain. You can't really expect more for price/quality.