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The Level at Melia Villaitana

5.0 star property
5-star luxury hotel near Llevant Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Level at Melia Villaitana

Exterior
Front of property
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Arcade
Poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Spa
  • Parking available

Explore the area

Map
Avda. Alcalde Eduardo Zaplana, 7, Benidorm, Alicante, 3502
  • Villaitana Golf Course
    1 min drive
  • Terra Natura
    4 min drive
  • Aqua Natura
    7 min drive
  • Alicante (ALC-Alicante Intl.)
    36 min drive

Room options

View all photos for Suite (The Level Royal (2 adults + 2 child))

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (The Level Royal (2 adults + 2 child))

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (The Level Royal)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (The Level Royal)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite (The Level (2+2))

Junior Suite (The Level (2+2))

Junior Suite (The Level (2+2))

  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Premium Room (2+1)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

The Level Premium Room (2+1)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Penthouse Suite (2+1)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

The Level Penthouse Suite (2+1)

  • 100 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Penthouse

The Level, Penthouse

The Level, Penthouse

  • 100 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (The Level, Master, 2+2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (The Level, Master, 2+2)

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Presidential Suite, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

The Level, Presidential Suite, Non Smoking

  • 200 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Level, Master)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (The Level, Master)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

The Level, Premium Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Family Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

The Level, Family Room

  • 42 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Grand The Level (2+2))

View from room

Suite (Grand The Level (2+2))

  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Suite

View from room

Grand Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (The Level (4+4))

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Room (The Level (4+4))

  • 42 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Presidential Suite (2+1)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

The Level Presidential Suite (2+1)

  • 200 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level, Penthouse

Hypo-allergenic bedding, down comforters, minibar, in-room safe

The Level, Penthouse

  • 100 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Presidential Suite, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

The Level, Presidential Suite, Non Smoking

  • 200 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

Melia Villaitana

Pool
All-inclusive
Spa
Kids pool
4.3 out of 5, Excellent, (343)
The price is CA $264
per night
CA $290 total
includes taxes & fees
11 Dec - 12 Dec
Melia Villaitana

About the area

Benidorm

Close to the beach.Within 2 miles (3 km) of this Benidorm hotel, you'll find Terra Natura and Villaitana Golf Course. Aqua Natura and L'Aiguera Park are also within 3 miles (5 km).

What's nearby

  • Terra Natura - 4 min drive - 2.8 km
  • Terra Mítica - 5 min drive - 2.2 km
  • Aqua Natura - 7 min drive - 3.6 km
  • Benidorm Palace - 12 min drive - 10.2 km
  • Llevant Beach - 26 min drive - 7.4 km

Getting around

  • Benidorm Tram Station - 8 min drive
  • La Vila Joiosa Tram Station - 17 min drive
  • Alicante Intl. Airport (ALC) - 36 min drive

Restaurants

  • ‪Bar Angelillo - ‬7 min drive
  • ‪La Trattoria - Meliá Villaitana - ‬1 min walk
  • ‪Saltoki Café - ‬7 min drive
  • ‪Buffet Casa Azul - Meliá Villaitana - ‬1 min walk
  • ‪La Gambita - ‬7 min drive

About this property

The Level at Melia Villaitana

5-star luxury hotel near Llevant Beach
As a guest of The Level at Melia Villaitana, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 62431 square feet (5800 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury The Level at Melia Villaitana. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. A complete renovation of The Level at Melia Villaitana was completed in March 2019.

This 5-star Benidorm hotel is smoke free.

  • 99 guestrooms or units
  • 7 levels
  • 25 buildings
  • 6 dining venues
  • Meeting rooms
  • 62431 sq ft of conference space
  • 5800 sq m of conference space
  • Built in 2006
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Level at Melia Villaitana offers 99 accommodations with minibars and safes. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

YHI SPA has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per day)

Food and drink

  • Free local cuisine breakfast available daily 7 AM–10 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Children's pool
  • Full-service spa
  • Golf course
  • Golf driving range
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Please note: This property’s Half Board and Full Board rates do not include beverages.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Level Melia Villaitana
Level Melia Villaitana Benidorm
Level Melia Villaitana Hotel
Level Melia Villaitana Hotel Benidorm
Level Melia Villaitana Hotel Adults Benidorm
Level Melia Villaitana Hotel Adults
Level Melia Villaitana Adults Benidorm
Level Melia Villaitana Adults
Level Meliá Villaitana Hotel Benidorm
Level Meliá Villaitana Hotel
Level Meliá Villaitana Benidorm
Level Meliá Villaitana
The Level at Melia Villaitana Hotel Adults Only
The Level at Melia Villaitana Hotel
The Level at Meliá Villaitana
The Level at Melia Villaitana Hotel
The Level at Melia Villaitana Benidorm
The Level at Melia Villaitana Hotel Benidorm

The Level at Melia Villaitana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 79 reviews" "
Rating 8 - Good. 17 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 5 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Website A la carte restaurants not open.
We arrived to find none of the A La carte restaurants were open although advertised as open on the website. We were told on arrival we should have called in advance. We eat in The Level restaurant which was self service on the first day. The food was not what we had expected from a 5 star resort. You also had to like cats who seem to be encouraged to mingle with guests while eating. We spent most of the next day trying to arrange for an alternative venue to eat so didn’t make the best use of the facilities. We were both totally underwhelmed by the whole experience. On checking out the bill was incorrect and had it amended. Then to find an hour after we left that further charge had been added. We recorded a detailed complaint to Jose in the customer experience team and have been waiting a response. I had held off posting a response in the hope the Hotel would have at least contacted my wife and I with an apology. We played on the adjoining golf course which was great although when we arrived there wasn’t any food being served until 11am.
Stayed 2 nights in Jun 2024

6/10 Okay

Iuliia

Travelled with family, Travelled with group
Liked: Room comfort
In general, the hotel needs rennovation and services to get better: medditeranean style is really cool and the territory is huge, but the terrace is not secured at all, your neighbor can just step over a low board and be on your terrace and if you are on the 1st or 2 floor, just in 3 m from you is a golf camp that you cant enjoy time on terrace and the golf ball could be dropped to your head. Room service works just till 00:00 and after that its impossible to get absolutely nothing, not food or drinks , not any kind of help or service. The spa is like a separate part but not part of the hotel, so to enjoy access to swim pool, sauna etc you have to be ready to pay extra. On the territory is few restaurants, but if you are planning to get a weekend escape be ready that just a buffet restaurant is open , nothing more. The room itself is ok, but TV even doesnt have option to connect devices , the hair dryer could be replaced for smtg not from 20 th Century, smell of canalization is also not pleasant in the bathroom and black marks around the bath, the fossets is already that old that the metalic cover is falling off. So, its nice to have this big hotel, but also , the Level of facilities and services could be better for this price and name of the hotel.
Stayed 1 night in Feb 2024

6/10 Okay

Rafael, Raleigh

Travelled with partner
Liked: Cleanliness
Expecting better overall service
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, have stayed many times, beds very comfortable.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoyable
Visited meny times, always had a good time, bed comfortable. Great spa.
Stayed 2 nights in Nov 2021

2/10 Terrible

Michelle

Stayed 1 night in Sep 2021

8/10 Good

roland

Liked: Cleanliness, staff & service, room comfort
Atmospheric and pretty island resort
The place is huge, with more pools and restaurants than you can shake a stick at. Lots of nice, large rooms with private balconies. You get a nice view of Benidorm town, which is a couple of Km away. Yes there are lots of golfers, but there are many families and couples just hanging out around the grounds, or in the spa, so it does not feel too golfy. I guess the complex was built twenty to thirty years ago, as you can see signs of age, but the furniture felt new and contemporary so the overall vibe was not sad at all. People were nice, everyone knew what they were doing. Recommended (and I am fussy).
Stayed 2 nights in Oct 2020

6/10 Okay

Torki, New york

Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in it takes around 20 minuets the stuff was not expert, the room service when I ordered they bring me only the plate 😀 there is no spone and fork and and all the facilities , the water was disconnected 2 times, overall the price doesn’t worth it.
Stayed 1 night in Jul 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely hotel. The Level could have been better explained on arrival, but otherwise great.
Stayed 4 nights in Oct 2017

6/10 Okay

Rev Roy Royston, At Home

Liked: Cleanliness, room comfort
Disliked: Staff & service
Big Quality Hotel Complex
Mainly Spanish Guests. Don't cater or speak much English. Food always cold. All shows n entertainment in Spanish. 3 miles out of Benidorm. Expensive. Good quality resort.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A great shame
Top place let down badly by extremely poor service

10/10 Excellent

Martin, Reading, Berksire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very friendly staff
Wonderful hotel with excellent facilities for couples. The staff were so friendly, especially Sandra and Carmen at the front desk. Nothing was too much trouble for them. My wife is a vegetarian and the choice of food was limited for dinner. Once we made Leanor and Rosa aware of this, my wife enjoyed dinners being specially prepared for her each evening. There are two great golf courses on the door step and easily accomodates large groups. The hotel is well presented, but it is the freindliness of the staff who really made our holiday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
We had an amazing stay at the The Level at the Melia Villaitana and couldn't fault anything. The room was beautiful, food was superb but the whole place was so tranquil we had a truly relaxing few days.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous short break. The hotel staff were amazing

10/10 Excellent

Michael, Runcorn, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you expect from a 5*
This is the perfect place to visit if you want to relax and eat good food. The only downside is that I booked a room for a couple and there were 2 beds pushed together so we were constantly falling through the gap in the middle of the night! We extended our checkout until 7pm for 60 euros which I didn't think was bad.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
relaxing with good views and pool facilities
Booked an extra week so stayed two weeks in all. Impressive pools with Bali beds available and plenty of loungers, towels, etc. Free non-alcoholic drinks from 11 to 11. Alcohol and canapés free from 1800 to 2000 - serve yourself. Plenty of entertainment if you want it in the sister hotel alongside and a choice of food venues - although noisy and a bit crowded there with hordes of children - I love children but not in that volume! So we stayed inside the Level most of the time.

10/10 Excellent

James, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome

10/10 Excellent

Simon, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property a short drive out of Benidorm
The Level is an absolutely beautiful hotel with stunning grounds, a number of swimming pools and of course the golf course. We didn't try all of the restaurants but breakfast was excellent and the service at the main bar near the entrance was very good too. You can't help but feel relaxed here and in my opinion it is head and shoulders above all of the other hotels in the area.

2/10 Terrible

Baking, London, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No air conditioning at a five star hotel!
WARNING - Room "Air conditioning/ heating" (as described on their website) does not mean guests can regulate room temperatures. During my 5 days/4 nights stay at end of September with temperature in mid20sC, the air conditioning system was turned off. After I notified the front desk on 3 separate occasions and spoke with the manager on duty who said she would investigate, nothing was done to address the uncomfortable room temperature. I dreaded sleeping in the room. We got through the nights by sleeping on top of the covers and leaving the doors wide open to let in cool air. My experience with this hotel management worsened after returning from my stay. I contacted their "Quality Department" to notify them of my experience. Their initial response was "the temperature suddenly decreased and it was for this reason that we decided to turn off the air conditioning for a few days, after receiving comments from other guests who thought it was cold." When I pointed out that mid20C is the average temperature for Alicante, Spain in September, questioned why my complaint of the warm room was dismissed, and highlighted their website's claim to offering "air conditioning/heating", their response was it was not reasonable for me to expect "air conditioning/heating" would be available 365 days a year.

10/10 Excellent

Annette09, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FaBuLous!!!!!!!
From start to finish we have had a very enjoyable stay - very rest full the staff are very helpful and friendly particularly Davide serving our drinks and Javier helping me with my return flight when experiencing problems. From 7-8 there are complimentary drinks and canopies served which is a very nice touch. My room was wonderfully comfortable over looking the Golf Course I really have had a wonderful break.

8/10 Good

Holly, Birmingham UK

Liked: Property conditions & facilities, room comfort
Good Hotel for getting away from it all
We arrived at the Hotel at 1.00 pm but were allowed to check in to our room which gave us the afternoon to chill out and settle in. Our room was on the ground floor overlooking the Level pool area and had a lovely spacious balcony. We spotted in the room directory that the mini bar contents were complimentary for level guests so we enjoyed a beer, a bottle of wine and a couple of waters from it HOWEVER on check out our bill included a charge of nearly €40 for these items. When we queried this we were told the 'offer' had expired a couple of weeks ago and where had we seen the offer? This put a slight downer on what had been a lovely weekend 25th silver wedding anniversary celebration stay for us. The receptionist did eventually remove the charge and accepted that the details in the room should have been updated with regards to mini bar pricing!! Not a very good lasting impression however for us of this 5 star Hotel!!

8/10 Good

Helen, Preston

Liked: Cleanliness, room comfort
Peaceful hotel
I have just returned after a three night stay at this hotel. I had a suite which was wonderful, very spacious. I wanted a peaceful relaxing experience and that is was I got.

10/10 Excellent

AB, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and relaxing
The resort is beautiful, massive rooms well equipped and a free and well-stocked minibar (although it was not really replenished as promised). The beds are twins which is always a bit annoying if you are travelling in a couple but seems to be a popular option in Europe. The view of the bay from the balcony is stunning and the balcony is very generously sized. The facilities in the Levels Lounge are very good and we enjoyed the complimentary cocktail hour each night, with a nice variety of drinks and snacks. The pools are scrupulously clean, and everything in the resort seems well maintained. The heated pool is a great touch. Overall we really loved the resort and would definitely return. Although it was not peak season and therefore was generally quieter anyway, the adults only aspect is such a plus and I wish that more hotels would do it.

10/10 Excellent

B. A. Kilby, Lorca, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location with good motorway link and access
We had a superb Junior Suite on the seventh floor with lovely views from an open balcony across the golf coarse and to Benidorm and the sea beyond. Also we overlooked the well kept gardens and pools that made up the 'level', however the whole complex was well developed and of interest just like a village as the advert suggests. There were several resturants available but if you go out of season some are closed however the 24 hour room service was superb as was the quality. The Hotel we rated highly and would certainly stay there again.

8/10 Good

Edmund, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem away from the town
Having stayed at the Level for a week, I honestly wish I'd booked 2 weeks! The adults-only area was very peaceful, with plenty of sun loungers and pools for everyone to use. When we did want to go out into Benidorm, the staff were more than happy to help you make your way into town, phoning the taxi for you and suggesting destinations. A taxi into town will generally set you back 10-15 EUR, usually closer to 10.