The Palmer House Resort, Ascend Hotel Collection

3.0 star property
Family-friendly 3-star hotel near Manchester Designer Outlets

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palmer House Resort, Ascend Hotel Collection

Property amenity
Individually decorated, blackout drapes, iron/ironing board, free WiFi
Property amenity
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
5383 Main St, Manchester Center, VT, 05255
  • Green Mountain National Forest
    ‪1 min walk‬
  • Lye Brook Falls
    ‪11 min walk‬
  • Manchester Designer Outlets
    ‪12 min walk‬
  • Rutland, VT (RUT-Rutland Southern Vermont Regional)
    ‪35 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Manchester Center

Heart of Manchester Center.Within a 15-minute walk of the hotel, you'll find Lye Brook Falls and Manchester Designer Outlets. Gander Gallery and Dana L. Thompson Memorial Park are also within 2 miles (3 km).

What's nearby

  • Manchester Designer Outlets - 12 min walk
  • American Museum of Fly Fishing - 3 min drive
  • Golf Club at Equinox - 4 min drive
  • Equinox Preservation Trust - 6 min drive
  • Hildene - 9 min drive

Getting around

  • Albany Intl. Airport (ALB) - 75 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Zoey's Double Hex - ‬3 min drive
  • ‪The Works Bakery Cafe - ‬14 min walk
  • ‪Charlies Coffee H - ‬11 min walk

About this property

The Palmer House Resort, Ascend Hotel Collection

Family-friendly 3-star hotel near Manchester Designer Outlets
The Palmer House Resort, Ascend Hotel Collection offers its guests a golf course, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, a spa tub, and barbecue grills are also featured at the family-friendly The Palmer House Resort, Ascend Hotel Collection. Self parking is free.

This 3-star Manchester Center hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmer House Resort, Ascend Hotel Collection offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Rooms open to patios. These individually decorated accommodations have separate sitting areas. A pillow menu is available. 36-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Mini-fridge
  • Mini golf
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Fishing
  • Golf course
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 27:
  • One of the swimming pools
  • Spa tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.49 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Palmer House Resort, Ascend Hotel Collection.

Property is also known as

Palmer House Manchester Center
Palmer House Resort Motel
Palmer House Resort Motel Manchester Center
Palmer House Resort Manchester Center
Palmer House Resort
The Palmer House Resort, Ascend Hotel Collection Hotel

The Palmer House Resort, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 779 reviews" "
Rating 8 - Good. 252 out of 779 reviews" "
Rating 6 - Okay. 94 out of 779 reviews" "
Rating 4 - Poor. 32 out of 779 reviews" "
Rating 2 - Terrible. 20 out of 779 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, PHILADELPHIA

Stayed 2 nights in Oct 2024

4/10 Poor

carrie, Ojai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For $300 a night this is a motel. There was not a mirror in the room and the bathroom vanity was so small we couldn’t get ready for the wedding we were there for . The bed was uncomfortable. There were 3 thermostats in the room, I’m not sure which one worked . Landscaping was messy and parking lot access had broken stairs .
Stayed 2 nights in Oct 2024

8/10 Good

Patricia, PHILADELPHIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noah at the front desk was friendly, helpful and professional. She was wonderful. Our room was changed so we had a wonderful view of the Vermont mountains. The grounds were groomed and just as advertised.

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Emile, Everett

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's a very large property with lots of amenities in a great location for leaf peeping. Property is a little dated....staff is really trying hard.
Stayed 2 nights in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a suite which had many nice features but we did not notice the heat was not working until the morning. Enjoyed the pool and indoor hot tub.
Stayed 1 night in Oct 2024

2/10 Terrible

Adina

Travelled with partner
Disliked: Amenities, property conditions & facilities
Smelled awful. Like had been smoked in for years and they tried to cover up the smell with cheap perfume. Disgusting! Old and needs updated. Way overpriced. We should have went back to the office to get our money back and not stayed.
Stayed 1 night in Oct 2024

8/10 Good

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kristine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
BEWARE!! This was supposed to be a 3 star accommodations but it was terrible. The room we were in hasn’t been updated and I would say it’s probably a health hazard. The walls in the bathroom are not even dry wall. The only redeemable quality was the grounds. The casement windows were a joke. We tried opening one and the knob fell off. The hairdryer didn’t work, and the coffee machine was filthy. At $300 a night, I expected a little more. This was a non-smoking property but as I was walking up to check-in, the manager (lady) was smoking and blew the smoke right in my path. So unprofessional and gross.
Stayed 2 nights in Oct 2024

6/10 Okay

Presley

Liked: Cleanliness, staff & service, room comfort
Nothing special
This is a 50+ year-old motel they call a “resort”. It is just a 50+ year-old motel. Someone made a limited attempt to update it.
Stayed 1 night in Oct 2024

4/10 Poor

lester

Stayed 1 night in Apr 2024

8/10 Good

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable walking distance to stores and restaurants. Comfortable room with updated bathroom. We wished the golf course had been manicured to where we could enjoy our game without loosing the balls in long grass. The tennis courts were fantastic. Great indoor and outdoor pool. Have stayed here many times and will return.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
great property and we stayed on one of the suites. Very spacious with a jacuzzi tub and we played pitch & put on their golf 9 hole area
Stayed 2 nights in Sep 2024

6/10 Okay

Leesa, Montpelier

Nice neighborhood and walkable to the town. Excellent restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our two nights there!!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Property was updated and clean. Property held many amenities that could be used by the guests.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Very nice staff and continental breakfast options.
Stayed 2 nights in Sep 2024

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

John, wethersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Thank you for room upgrade.
Stayed 2 nights in Sep 2024

4/10 Poor

Denise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay at the Palmer House again. First day of arrival we were told no outdoor pool as it was being repaired. On our second day, there was no hot water until the following afternoon. The bathroom and living area were dirty and the beds were very firm. We asked about a discount for the lack of hot water and they said, well it came back on in the afternoon, but I explained we had hiked the day before and were not able to take hot showers that evening or morning and had plans to go out for the day. Overall the service and property was not what I expected to experience.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Beautiful property with very helpful staff
Stayed 2 nights in Aug 2024