Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

2.5 star property
Benton Harbor guestrooms with free WiFi

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Interior
Hair dryer, towels
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2276 Pipestone Rd, Benton Harbor, MI, 49022
  • Intercare Community Health Network
    5 min drive
  • Lakeland Regional Medical Center
    7 min drive
  • Lake Michigan College
    7 min drive
  • Benton Harbor, MI (BEH-Southwest Michigan Regional)
    8 min drive

Room options

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Benton Harbor

In Benton Harbor .You'll find Intercare Community Health Network and Lake Michigan College within 3 miles (5 km) of this hotel. Lake Michigan and Lakeland Regional Medical Center are also within 6 miles (10 km).

What's nearby

  • Lakeland Regional Medical Center - 7 min drive
  • Lake Michigan College - 7 min drive
  • Harbor Shores Golf Club - 8 min drive
  • White Pine Winery - 10 min drive
  • Silver Beach - 16 min drive

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • South Bend Intl. Airport (SBN) - 36 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Grand Crossing - ‬4 min drive
  • ‪Good Fortune Restauran - ‬4 min drive
  • ‪La Perla Produce - ‬3 min drive
  • ‪Arby's - ‬4 min drive

About this property

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Benton Harbor guestrooms with free WiFi
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. Self parking is free.

This Benton Harbor hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers 78 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Benton Harbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not accept prepaid or Cashapp and Chime cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Benton Harbor
Hotel Holiday Inn Express Hotel & Suites Benton Harbor
Holiday Inn Express Hotel & Suites Benton Harbor Benton Harbor
Holiday Inn Express Hotel Suites Benton Harbor
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Benton Harbor

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 278 out of 974 reviews" "
Rating 8 - Good. 274 out of 974 reviews" "
Rating 6 - Okay. 173 out of 974 reviews" "
Rating 4 - Poor. 132 out of 974 reviews" "
Rating 2 - Terrible. 117 out of 974 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine

Stayed 1 night in Sep 2024

4/10 Poor

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. Missed not having a microwave or easy chair and the bed was so close to the wall that it was hard to get out on that side. Went downstairs to get extra towels. Breakfast had a nice variety, except they ran out of orange juice. Good place for a one-night stay. Check-inn was quick and easy. Thanks!
Stayed 1 night in Aug 2024

2/10 Terrible

Sarita

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was comfy but the bathroom sink was stopped up the whole time we were there, staff was unprofessional!
Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Disliked: Staff & service
Cancelled our room without notice. Tried to make us rebook on the spot for an additional $100. Leaving myself and my little kids with no place to stay for the night. They told me they had refunded my stay because they cancelled it— come to find out I was still charged and had to file a dispute with my credit card company. We were not the only family this happened to. She canceled the rooms for at least 10 other people to try to make more money. Many people were furious on the phone and in the lobby. Stay far far away.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors were filthy in our room and throughout the building. I don't even want to know what some of the stains in our room were!
Stayed 1 night in Aug 2024

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
I have pics dirty and mold on the vent in bathroom and no shower curtain sink stopped up. The carpets dirty. TV don’t work we called still didn’t get it fixed. We had 1 washcloth I bath towel and 2 hand towels , that’s for 2 people for 2 nights they said you only get maid service every 3rd night. Don’t stay there! Kathy Hunter
Stayed 2 nights in Aug 2024

6/10 Okay

nancy, Covington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in our room was not ready. I only ask for pillowcases and towels and toiletries. Didn’t get toiletries. We stayed 2 nights. When we left for the second day around 10 am. They ask if we were checking out and we replied no and would be back this evening. When we returned to our room around 6 pm. It was not made up and we had no towels and trash needed taken out. I believe it was miscommunication on the staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Travelled with partner
The room had one lamp not working no shade and bulb dead. The curtain was broke and did not cover window. Everything else was good. Bed was very comfortable and breakfast was good.
Stayed 2 nights in Aug 2024

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities
The customer service was excellent very help annd inviting, the property was located clo
Stayed 2 nights in Aug 2024

4/10 Poor

Nancy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not well taken care off, the pool was definitely not clean and even when you ask for maid service you dont get it. The room was not clean at all. There was water stains in the bathroom and phone in the room didnt even work.
Stayed 3 nights in Aug 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
High recommended
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
It was fine for just sleeping during our travels. I wouldn’t want to stay longer than that. Room was too small for 4 people.
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with family
It was convenient to the interstate. The room was fine. Our biggest complaint was a group of noisy teens close to our room, but otherwise, good value for the $$.
Stayed 1 night in Aug 2024

2/10 Terrible

julia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff checking in was very impersonal. She rattled off the directions like she was a robot. It was also very difficult to find someone at the front desk if a need came up, however, you could find the staff galavanting around the hotel with their friends/other staff. There were no luggage carts to transport your items from your car to your room. I tried 3 different times to have breakfast in their breakfast area. Each time everything was depleted and no breakfast host was to be found. Thankfully there was a Bob Evans nearby. The toilet in our room had a leaky seal and would not fill up with water so it could be flushed. Since finding staff was proving to be difficult, I was able to adjust it myself so it would at least work while I was there for the night. The hallway smelled musty and was very narrow. When it was time to check out, no one was at the front desk again. There was a number you could call to reach the staff, however, they never took that phone with them and you would stand there listening to the phone ringing nonstop. No apologies were made to me when the staff (which I believe was the manager) finally returned to the desk. He did however explain that since they recently changed from being a Radisson Hotel to a Choice Hotel, they were experiencing issues and inconsistencies. Again, no apologies, just a matter of fact that everyone has to deal with. Well this guest will not deal with it since I will not be staying at this hotel again.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Meh
There was almost no water pressure in our bathroom tap, just a dribble. Only two bath towels were provided for 4 guests.
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, property conditions & facilities
I had alot of issues at this hotel. No lightbulb in my desk lamp, no bar soap in my room. 1 cup in my room, and the ice bucket had water in it when I opened it. Probably the worst experience was the 1 day I ate breakfast here. The sausage was cold and my apple juice was full of bugs!!! I would NOT stay here again!!!
Stayed 4 nights in Jul 2024

8/10 Good

Tamisha

Stayed 1 night in Jul 2024

4/10 Poor

Yara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floors dirty, smell is stale, was rushed out before check out time. Customer service is nice, beds are not Queen they are a full size bed and mattresses are not confortable.
Stayed 1 night in Jul 2024

6/10 Okay

Amy

Average Stay
It was average. I've stayed in worse. It was basic clean. Room was musty, but once we turned the air on it was fine.
Stayed 1 night in Jul 2024

2/10 Terrible

Shaun

Disliked: Property conditions & facilities
I wouldn’t stay there again. Room had mold on the curtains above a/c unit, carpet had a hard crunchy spot on it, pool water looked gray and cloudy, crushed chips in the elevator and hallway from check in on the first day until the next afternoon.
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wallpaper peeling, poor room lighting, employees not dressed professionally & seem to hangout in meeting room & on phones, pool area dirty with flies. Place just poorly maintained. Only good thing was it was pet friendly.
Stayed 3 nights in Jul 2024