See all properties

Kannawaen

4.5 star property
4.5-star luxury ryokan near Hells of Beppu

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kannawaen

Public bath
Public bath
Separate tub and shower, spring water tub, free toiletries, hair dryer
Separate tub and shower, spring water tub, free toiletries, hair dryer
Separate tub and shower, spring water tub, free toiletries, hair dryer

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
345, Kannawa, Beppu, Oita-ken, 874-0045
  • Boiling Hell Hot Springs
    3 min walk
  • Teppanyaki 楓
    1 min walk
  • Kamegawa Station
    5 min drive
  • Oita (OIT)
    49 min drive

Room options

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath, Ume, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath, Ume, Non Smoking

  • Sleeps 8
  • 2 Double Beds and 6 Twin Futons

View all photos for Annex, Japanese Western Style Room Open-Air Bath, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Annex, Japanese Western Style Room Open-Air Bath, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 3 Twin Futons

View all photos for [Sora] Japanese Western Style Room, Private Bathroom Non Smoking- Takasaki Kaiseki

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Style Room, Private Bathroom Non Smoking- Takasaki Kaiseki

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for [Sora] Japanese Western Style Room, Private and Open Air Bathroom,Non Smoking,Takasaki Kaiseki

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Style Room, Private and Open Air Bathroom,Non Smoking,Takasaki Kaiseki

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Superior, Japanese Western Style Room, Open-Air bath Non Smoking - Takasaki Kaiseki

1 bedroom, premium bedding, minibar, in-room safe

Superior, Japanese Western Style Room, Open-Air bath Non Smoking - Takasaki Kaiseki

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Annex, Japanese Western Style Deluxe Room Open-Air Bath, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Annex, Japanese Western Style Deluxe Room Open-Air Bath, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath, Take, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath, Take, Non Smoking

  • Sleeps 8
  • 2 Double Beds and 6 Twin Futons

View all photos for [Sora] Japanese Western Room, Indoor Bathroom, Non Smoking, Turumi Kaiseki Dinner time 6 or 6:30PM

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Room, Indoor Bathroom, Non Smoking, Turumi Kaiseki Dinner time 6 or 6:30PM

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for [Sora] Japanese Western Room, Open Air Bathroom, Non Smoking, Turumi Kaiseki Dinner time 6 or 6:30PM

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Room, Open Air Bathroom, Non Smoking, Turumi Kaiseki Dinner time 6 or 6:30PM

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath, Take, Non Smoking - Teppan Takasaki

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath, Take, Non Smoking - Teppan Takasaki

  • Sleeps 8
  • 2 Double Beds and 6 Twin Futons

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath, Take Non Smoking - Takasaki Kaiseki

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath, Take Non Smoking - Takasaki Kaiseki

  • Sleeps 8
  • 2 Double Beds and 6 Twin Futons

View all photos for [Sora] Japanese Western Style Room, Open Air Bathroom, Non Smoking,Teppan Turumi,Dinner time 17:30

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Style Room, Open Air Bathroom, Non Smoking,Teppan Turumi,Dinner time 17:30

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for [Sora] Japanese Western Style Room, Open Air Bathroom, Non Smoking,Teppan Turumi,Dinner time 19:30

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Style Room, Open Air Bathroom, Non Smoking,Teppan Turumi,Dinner time 19:30

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Annex, Japanese Western Style Deluxe Room Open-Air Bath, Non Smoking - Teppan Takasaki

1 bedroom, premium bedding, minibar, in-room safe

Annex, Japanese Western Style Deluxe Room Open-Air Bath, Non Smoking - Teppan Takasaki

  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for [Sora] Japanese Western Style Room, Private Bathroom, Non Smoking,Teppan Turumi,Dinner time 17:30

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Style Room, Private Bathroom, Non Smoking,Teppan Turumi,Dinner time 17:30

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for [Sora] Japanese Western Style Room, Private Bathroom, Non Smoking,Teppan Turumi,Dinner time 19:30

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Style Room, Private Bathroom, Non Smoking,Teppan Turumi,Dinner time 19:30

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath, Ume, Non Smoking- Teppan Takasaki

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath, Ume, Non Smoking- Teppan Takasaki

  • Sleeps 8
  • 2 Double Beds and 6 Twin Futons

View all photos for Annex, Japanese Western Style Room Open-Air Bath - Teppan Takasaki

1 bedroom, premium bedding, minibar, in-room safe

Annex, Japanese Western Style Room Open-Air Bath - Teppan Takasaki

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Annex, Japanese Western Style Deluxe Room Open-Air Bath Non Smoking - Takasaki Kaiseki

1 bedroom, premium bedding, minibar, in-room safe

Annex, Japanese Western Style Deluxe Room Open-Air Bath Non Smoking - Takasaki Kaiseki

  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for [Sora]Japanese Western Style Room, Private and Open Air Bathroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

[Sora]Japanese Western Style Room, Private and Open Air Bathroom, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Annex, Japanese Western Style Room Open-Air Bath Non Smoking - Takasaki Kaiseki

1 bedroom, premium bedding, minibar, in-room safe

Annex, Japanese Western Style Room Open-Air Bath Non Smoking - Takasaki Kaiseki

  • Sleeps 5
  • 2 Double Beds and 3 Twin Futons

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath, Non Smoking, Tsutsuji

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath, Non Smoking, Tsutsuji

  • Sleeps 8
  • 4 Double Beds and 4 Twin Futons

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath,Tsutsuji, Non Smoking - Teppan Takasaki

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath,Tsutsuji, Non Smoking - Teppan Takasaki

  • Sleeps 8
  • 4 Double Beds and 4 Twin Futons

View all photos for Superior, Japanese Western Style Room, Open-Air bath, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior, Japanese Western Style Room, Open-Air bath, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Superior, Japanese Western Style Room, Open-Air bath Non Smoking - Teppan Takasaki

1 bedroom, premium bedding, minibar, in-room safe

Superior, Japanese Western Style Room, Open-Air bath Non Smoking - Teppan Takasaki

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath, Ume Non Smoking - Takasaki Kaiseki

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath, Ume Non Smoking - Takasaki Kaiseki

  • Sleeps 8
  • 2 Double Beds and 6 Twin Futons

View all photos for [Sora] Japanese Western Style Room, Private Bathroom,Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Style Room, Private Bathroom,Non Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Annex, Japanese Style Room Open-Air Bath, Non Smoking - Teppan Takasaki

1 bedroom, premium bedding, minibar, in-room safe

Annex, Japanese Style Room Open-Air Bath, Non Smoking - Teppan Takasaki

  • Sleeps 6
  • 6 Twin Futons

View all photos for Premium Suite, Tatami Area, Private and Open Air Bath, Tsutsuji Non Smoking - Takasaki Kaiseki

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, Tatami Area, Private and Open Air Bath, Tsutsuji Non Smoking - Takasaki Kaiseki

  • Sleeps 8
  • 4 Double Beds and 4 Twin Futons

View all photos for [Sora] Japanese Western Style Room, Private and Open Air Bathroom, Non Smoking - Teppan Takasaki

1 bedroom, premium bedding, minibar, in-room safe

[Sora] Japanese Western Style Room, Private and Open Air Bathroom, Non Smoking - Teppan Takasaki

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Annex, Japanese Style Room Open-Air Bath, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Annex, Japanese Style Room Open-Air Bath, Non Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Annex Japanese Style Room with Open Air Bath - Non smoking - Takasaki kaiseki

1 bedroom, premium bedding, minibar, in-room safe

Annex Japanese Style Room with Open Air Bath - Non smoking - Takasaki kaiseki

  • Sleeps 6
  • 6 Twin Futons

Similar properties

Exterior

AMANEK Beppu YULA-RE

Pool
Hot tub
Spa
Free WiFi
4.5 out of 5, Wonderful, (572)
The price is CA $125
per night
CA $138 total
includes taxes & fees
6 Jan - 7 Jan
AMANEK Beppu YULA-RE

About the area

Beppu

Close to the boardwalk/promenade.At this ryokan, you'll be steps from Hells of Beppu and Mountain Hell Hot Springs. Boiling Hell Hot Springs and Demon Mountain Hell Hot Springs are also within half a mile (1 km).

What's nearby

  • Hells of Beppu - 3 min walk
  • Sea Hell Hot Springs - 4 min walk
  • Hyotan Hot Spring - 13 min walk
  • Myoban Onsen - 15 min walk
  • Takegawara Onsen - 6 min drive

Getting around

  • Kamegawa Station - 5 min drive
  • Beppu Station - 6 min drive
  • Oita Airport (OIT) - 49 min drive

Restaurants

  • ‪レストラン海 - ‬3 min walk
  • ‪Cafeteria Umi - ‬3 min walk
  • ‪山地獄 - ‬2 min walk
  • ‪地熱観光ラボ縁間 - ‬10 min walk
  • ‪冨士屋 Gallery 一也百 - ‬10 min walk

About this property

Kannawaen

4.5-star luxury ryokan near Hells of Beppu
Kannawaen offers its guests hot springs. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a garden are also featured at the luxury Kannawaen. Free self parking and valet parking are available.

This 4.5-star Beppu ryokan is smoke free.

  • 50 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
Kannawaen offers 50 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets.

This Beppu ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's toys
  • Highchair
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9 AM: JPY 2750 per person
  • 2 restaurants
  • 1 bar

Things to do

  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Children's slippers
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

KANNAWAEN Inn Beppu
KANNAWAEN Inn
KANNAWAEN Beppu
Kannawaen Beppu
Kannawaen Ryokan
Kannawaen Ryokan Beppu

Kannawaen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 231 out of 286 reviews" "
Rating 8 - Good. 37 out of 286 reviews" "
Rating 6 - Okay. 13 out of 286 reviews" "
Rating 4 - Poor. 3 out of 286 reviews" "
Rating 2 - Terrible. 2 out of 286 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kannawaen was the perfect way to end a busy two week Janapn vacation in a quiet and relaxing way. We truly enjoyed our room’s private Onsen, and the two meals we had on the property were both excellent and reasonably priced. The staff were kind and accommodating. The gift shops had beautiful local goods to commemorate our trip. Walking distance to five of the Seven Hells. We loved our experience at Kannawaen and recommend it wholeheartedly to travelers who want a quiet place to relax and unwind.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic 1 night stay and perfect for a break in our 2 week stay. The private facilities we chose to have in our room were ideal for our stay. Definitely will come back here!
Stayed 1 night in May 2024

2/10 Terrible

KYOBUN

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Japanese style house and it was amazing! It was huge and perfect for a family. It also has private indoor and outdoor onsen included in the accommodation just for us. The meals included were great as well, we had teppanyaki for dinner and Japanese breakfast. The accommodation is also close to the Hell's onsen attraction which is just minutes walk away so it's perfect for my parents. The only thing was the outdoor onsen was slightly too hot for us as you cannot adjust the water temperature. Other than that everything was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Michi

Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and highly attentive staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private outdoor onsen is great
We booked half-board accommodation for a room with a private outdoor onsen. That was a great decision. We can enjoy the onsen anytime we want. The place was clean and spacious with separate room for my daughter (which is tatami), ours have 2 large double beds. We loved the onsite mud bath particularly, only downside was it’s for women only so my husband didn’t get to enjoy. Dinner on both nights were delicious, waygu beef shabu shabu for one night and beef teppanyaki for the other. Highly recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, relaxing day
Excellent place to stay in Beppu. The service is impeccable, the rooms are large and spacious, and the in-room baths are wonderful. The large public bath was also nice, but we only used it once because we enjoyed the one in our room so much. The restaurants are also excellent for breakfast and dinner.
Stayed 3 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for private onsen. Only negative no restaurants near by if you don’t order their kaiseki dinner.
Stayed 2 nights in Jan 2024

8/10 Good

Si Qi

Travelled with partner
Liked: Cleanliness, staff & service, amenities

10/10 Excellent

WEICHIANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the individual entrance set up. Feels like home right away.
Stayed 1 night in Dec 2023

10/10 Excellent

TING LI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice dinner & breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Calvin Chi-Kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a spectacular stay with wife. Awesome hotel room and excellent food. Staff are courteous and helpful. It’s close to the famous onsen sightseeing spot so it’s easy to navigate around. There’s nothing much to shop around though.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay in Beppu
Amazing stay! Great facilities and a private hot spring bath in the room! Loved this hotel. Impeccable and friendly staff who greets you at every instance.Thoroughly impressive food service to boot - food that looks beautiful and tastes divine.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Edna

Stayed 1 night in Nov 2023

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gotta visit!
Stayed 1 night in Nov 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
We were picked up by a large shuttle van and greeted by hotel staff outside the front entrance. Taken inside and given an orientation and given oolong tea to drink. Our bags were taken to our rooms while we were being educated by the night manager. Our dinner was an excellent teppanyaki dinner with yagyu steak. The private onsen bath and our room was totally excellent!! I would love to come back in the future!
Stayed 1 night in Nov 2023

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spectacular!
Stayed 1 night in Nov 2023

10/10 Excellent

Yeonju

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best relaxation
Impressed with staffs. Everything is great especially the hot springs
Stayed 1 night in Oct 2023

10/10 Excellent

E Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top-notch and the staff were polite and very attentive to guest needs. The meals were of high standard. It was a very enjoyable and relaxing stay.
Stayed 2 nights in Sep 2023

8/10 Good

Sammi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to 7 hells tour.
Stayed 1 night in Sep 2023

10/10 Excellent

Donhee

Stayed 3 nights in Jul 2023

8/10 Good

Yi Shun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a fantastic location, staff and the service were great, the property itself is showing signs of its age. Overall very good experience.
Stayed 2 nights in Jul 2023

6/10 Okay

JOSHUA, Pacific Palisades

Travelled with family
Liked: Staff & service
The rooms are very dated, and smell bad to the point it’s hard to sleep. And to add to it there was an enormous spider that was climbing around the room. It was the size of my hand. Paying around $800/night one would expect more peace. The dinner and breakfast was good, but nothing too special. I had to book a different hotel to sleep at for the second night of our stay, at around $200 and it was much nicer inside. I don’t ever complain about rooms and have stayed at many ryokans across Japan but this was simply not comfortable. I know it’s an old place in a great location but I want to keep it real for anyone else looking to splurge on an expensive stay like this.
Stayed 2 nights in Jul 2023