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Vienna House by Wyndham Havelufer Potsdam

3.5-star beachfront hotel, connected to a shopping center in Westliche Vorstadt

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Photo gallery for Vienna House by Wyndham Havelufer Potsdam

Terrace/patio
Exterior
Minibar, in-room safe, desk, free WiFi
Reception
Minibar, in-room safe, desk, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • On private beach
  • Bar
  • Breakfast available
  • Parking available

Explore the area

Map
Zeppelinstr. 136, Potsdam, BB, 14471
  • Potsdam's Brandenburg Gate
    ‪18 min walk‬
  • Sanssouci Park
    ‪3 min drive‬
  • Sanssouci Palace
    ‪5 min drive‬
  • Berlin (BER-Brandenburg)
    ‪45 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

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About the area

Potsdam

On the beach.With a stay at this Westliche Vorstadt hotel, you'll be within half a mile (1 km) of Charlottenhof Palace and 2 miles (3 km) of Potsdam's Brandenburg Gate. Chinese Tea House and Palaces and Parks of Potsdam and Berlin are also within 2 miles (3 km).

What's nearby

  • Potsdam's Brandenburg Gate - 18 min walk - 1.5 km
  • Sanssouci Park - 3 min drive - 1.9 km
  • Sanssouci Palace - 5 min drive - 2.5 km
  • Templiner See - 6 min drive - 3.4 km
  • New Palace - 6 min drive - 2.6 km

Getting around

  • Potsdam Charlottenhof Station - 4 min walk
  • Schloss Charlottenhof Tram Stop - 6 min walk
  • Berlin (BER-Brandenburg) - 45 min drive

Restaurants

  • ‪Chi Keng - ‬18 min walk
  • ‪Alter Stadtwächter - ‬17 min walk
  • ‪TAMADA Georgische Spezialitäten - ‬12 min walk
  • ‪Wiener am Luisenplatz - ‬17 min walk
  • ‪Ristorante Contadino - ‬17 min walk

About this property

Vienna House by Wyndham Havelufer Potsdam

3.5-star beachfront hotel, connected to a shopping center in Westliche Vorstadt
A private beach is featured. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Vienna House by Wyndham Havelufer Potsdam. For a fee, parking is available.

This 3.5-star Potsdam hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1995
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Vienna House by Wyndham Havelufer Potsdam offers 123 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Potsdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Rowing/canoeing
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 10.00 per day (in/out privileges)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, cash, mobile payments, and Apple Pay. Long-term renters welcome.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Vienna House by Wyndham Havelufer Potsdam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 115 out of 665 reviews
Rating 8 - Good. 291 out of 665 reviews
Rating 6 - Okay. 172 out of 665 reviews
Rating 4 - Poor. 60 out of 665 reviews
Rating 2 - Terrible. 27 out of 665 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
A run down hotel (which does not do justice to the Vienna House brand) with spiders and spiderwebs everywhere. They are everywhere inside the room, out on the balcony which made opening the balcony door always risky. Air conditioning was not working throughout the hotel. The whole hotel had only one mini fridge which I finally got after a few days in the 30 degree weather the first week after after nagging, complaining and finally shouting. Asked for extra pillows but was told that pillows are according to the number of rooms, so two per room and no more available (they'd have to take one from another room). I am not sure how this hotel continues to function in such a state. I was deceived by the Vienna House brand which from experience in Berlin was excellent. But in Postdam, not at all. Worst hotel I have ever stayed at.
Stayed 17 nights in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Shuibing

Stayed 1 night in Jul 2024

6/10 Okay

Janelle

Stayed 3 nights in Oct 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Tomasz, Sausalito

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very tiny and lacked proper ventilation. WiFi was there but could never connect to it. Bathroom had broken shelves and no place to put soap and it was right next to the toilet separated only by a curtain. After taking a shower the whole bathroom was slippery.
Stayed 3 nights in Sep 2023

8/10 Good

Ilya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Airco was just a device that is pushing air and not cooling. beside that all was pretty good.
Stayed 1 night in Sep 2023

6/10 Okay

Carol, South Oasadena

Disliked: Property conditions & facilities
This property is a bit run down. The staff are lovely and the breakfast is good.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the beach bar.
Stayed 1 night in Aug 2023

6/10 Okay

Haavard

Liked: Staff & service
Disliked: Cleanliness
Hard to find it
Very good price. Hard to find this hotel. The sign says something else. My room was not cleaned. But they gave me another room which was an upgrade and that one was clean. It's not in the center. But safe, and parking was good.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downgrade
No gym, no sauna, dirty floors(stains on carpets), no soundproof walls(you can hear your neighbour on the toilet) and the worst is no WIFI signal. You can catch a glimpse of WIFI in toilet but no in the room. Breakfast was ok, but entire hotel looks like a old WW2 prison. Terrible...
Stayed 3 nights in Apr 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Decent location, service was good and well mannered. Road leading to property wasn’t lit very well, so could do with some external lights to entrance. Enjoyable stay, close to transport links, and easy to navigate.
Stayed 6 nights in Feb 2023

8/10 Good

Melanie

Stayed 2 nights in Sep 2022

4/10 Poor

Rolf

Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs update
No minibar/ fridge, bad condition- old carpet with huge stains, shower not properly cleaned (mouldy tiling). Parking gate wasn’t working but they still tried to charge us for parking. Also tried to tell me I hadn’t paid for the hotel even though I had the confirmation I did.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Brodie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for 1 night for work
Great location for 1 night for a business trip! Nothing much to he hotel but great for a sleep and breakfast
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, comfortable, convenient for us. We, and several other guests, had to wait for a space in the breakfast room before we could have breakfast on more than one day. The room is big enough for more tables - the management should invest in some, especially as they encourage people to come from outside for breakfast, and the breakfasts at Eur.16 are rater expensive.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good hotel with some issues...
The service overall was good. The people at tge reception was very helpful. When we wanted upgrade our room ,it was done swiftly wirh no issues. The location of the hotel facing the river and close to station is very good as well. The rooms though were not clean for regular standards. The both room capets were stained. The same for toilettes and bathroom tiles ,moldy and dirty. It is a good idea not to service the rooms for the days the customer don't require it and give tgem vouchers to use but when they clean the rooms, they should do it properly. The thin pillows were not also comfortable. Only one provided. When we tried to have dinner at the restaurant, we were turned back 2 nites in a row. Maybe, language barrier. We were told they were full when in reality, they were empty an hour later. We were not asked if we wanted to reserve for another evening. It was as if we were not wanted. The feeling we got..
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice but on arrival, I was informed the twin room I had booked months in advance was not available and I was expected to share a bed with my work colleague. They did, in the end, upgrade the room although one of us still had to sleep on a camp bed. Would suggest they don't take the money in advance of the booking if they aren't able to provide the room that was requested.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Straightforward Hotel
Pleasant quiet room in old part of hotel. Everything worked, room was cleaned while I was at breakfast, no problems whatever.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stuff. Tasty food. beautiful view

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but in a very bleak location. Transport link is okay,when working. It cost us our flight though, due to a lack of information at Charlottenhof hbf about train cancellations.