Thin walls, limited room lighting, small mirrors (2 tall skinny ones), the staff was a hit or miss. But the area was accessible, easy to get to the tour bus, nice bar, nice buffet, the mall of Berlin is within walking distance, and if you learn how to use the train, you will be alright. The hotel has free water (hot and cold) on certain floors. They provide cups, sugar, and the tea. The restaurants are Vietnamese and Italian. Nice seating outside the front.