10/10 Excellent
Morgan
Travelled with family, Travelled with partner
Mar 24, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re reading this review and you’re on the fence about staying at the Steinenberger, save your time and just book it. I’m an avid review reader and am here to say that words cannot describe how amazing our stay was!!!
You step outside the Hauptbahnhof (on the side with the Rewe to boot) and you’re already there. The grounds were gorgeous and felt super safe. We were greeted by Onur (spelling?) and the residential robot cat, Ella. I’ve never walked into a hotel so happy, and we walked up to the room even happier.
Onur might be the best concierge we have ever met. What an amazing representation of your awesome city—recommending personalized sites for us to see that transcend the typical Berlin experience as well as recommended food and convenient spots near the hotel we’d need to know. He was beyond delightful and set the stage for the next two days.
The rooms? Immaculate. Virtually silent. Completely spotless, beautiful lighting. We didn’t really have a view, but didn’t really need one thanks to jet lag. We enjoyed several hours of Bernd das Brot on the tv. The bed was unbeLIEVABLY comfortable. If we were in any other city I’d had just stayed in bed all day. The soft pillow changed my life. The bathroom was swanky and beautiful,…the SHOWER?! Water pressure was supreme, temperature, impeccable. Housekeeping was awesome.
I’m getting cut short here but have to say this hotel really set off Berlin for us. It breaks my heart to leave. You can’t go wrong with this hotel!
Morgan
Stayed 2 nights in Mar 2025