Sofitel Biarritz Le Miramar Thalassa Sea & Spa

5.0 star property
5-star beachfront hotel near Miramar Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Biarritz Le Miramar Thalassa Sea & Spa

View from property
Exterior
Reception
View from property
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
13 Rue Louison Bobet, Biarritz, Pyrenees-Atlantiques, 64200
  • Miramar Beach
    2 min walk
  • Grand Beach
    5 min walk
  • Casino Barriere
    9 min walk
  • Biarritz (BIQ-Pays Basque)
    6 min drive

Room options

Classic Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room, Partial Sea View

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Luxury Room, Terrace, Sea View

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Suite, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Superior Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Biarritz

On the beach.At this hotel, you'll be steps from Miramar Beach and within a 15-minute walk of Biarritz Lighthouse. Biarritz Golf Club and Biarritz Aquarium are also within 2 miles (3 km).

What's nearby

  • Biarritz Lighthouse - 11 min walk - 1.0 km
  • Biarritz Golf Club - 13 min walk - 1.2 km
  • Biarritz Aquarium - 17 min walk - 1.5 km
  • Virgin's Rock - 20 min walk - 1.7 km
  • Cote des Basques - 3 min drive - 1.8 km

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 6 min drive

Restaurants

  • ‪Jack The Cockerel - ‬8 min walk
  • ‪Le Restaurant - ‬2 min walk
  • ‪Biarritz Beach - ‬8 min walk
  • ‪Café de la Grande Plage - ‬8 min walk
  • ‪Pizzeria des Arcades - ‬9 min walk

About this property

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

5-star beachfront hotel near Miramar Beach
Sofitel Biarritz Le Miramar Thalassa Sea & Spa offers its guests an indoor pool, an outdoor pool, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the luxury Sofitel Biarritz Le Miramar Thalassa Sea & Spa. For a fee, parking is available.

This 5-star Biarritz hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sofitel Biarritz Le Miramar Thalassa Sea & Spa offers 126 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 31 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 79
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 13 to February 2:
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool
The property will be renovating from January 13 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 31 per person
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Biarritz Miramar
Sofitel Biarritz Miramar Thalassa Sea
Sofitel Miramar
Sofitel Miramar Thalassa Sea
Sofitel Miramar Thalassa Sea Hotel
Sofitel Miramar Thalassa Sea Hotel Biarritz
Sofitel Thalassa
Thalassa Biarritz Sofitel
Thalassa Miramar Biarritz
Thalassa Sofitel Biarritz
Sofitel Biarritz Miramar Thalassa Sea Hotel
Sofitel Biarritz
Accor Thalassa Biarritz
Sofitel Thalassa Biarritz Hotel Biarritz
Biarritz Sofitel
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Hotel
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Biarritz
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Hotel Biarritz

Sofitel Biarritz Le Miramar Thalassa Sea & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 339 reviews" "
Rating 8 - Good. 113 out of 339 reviews" "
Rating 6 - Okay. 26 out of 339 reviews" "
Rating 4 - Poor. 21 out of 339 reviews" "
Rating 2 - Terrible. 10 out of 339 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Delphine, Miami Beach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is such in a bad condition !
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect to enjoy this city. The staff are amazing and they are always welcoming. They have a great service specially with the kids. The room is very nice, quiet, comfortable and very clean.
Stayed 1 night in Jun 2024

6/10 Okay

Erik

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We had booked two rooms and unfortunately, the staff somehow only acknowledged one of the reservations, only after sharing the confirmation from Expedia and quite a bit of back-and-forth. Did they finally agree that two rooms were booked unfortunately even though it was in the evening, they made us wait quite sometime for the availability of the second room. However, let me be clear that the location is excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Menashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nestor, Southwest Ranches

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Paulina

Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas, Dove Canyon

Stayed 3 nights in Sep 2023

2/10 Terrible

Imad

Stayed 1 night in Sep 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Juan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My family booked this hotel thinking it looked like the pictures on the internet – it didn’t; the Sofitel Biarritz needs an URGENT refurbishment as it looks awful. This Sofitel property should be taken away the 5* status immediately, as in reality, it has the condition of a 3*. The carpets across the hotel are extremely old, the terrace of my room was falling apart (see pictures), and the entire outside is oxidated and looks like an old hotel in very poor condition. The pictures in my review speak for itself. If you wish to have an awful experience as I did room 412 and experience the awful holiday, book the Sofitel!

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff amazing place. Although the property probably would require a bit revamping it’s still amazing. I would recommend and come back.
Stayed 2 nights in Aug 2023

10/10 Excellent

James, Spring Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Klara, Miami

Stayed 1 night in Apr 2023

6/10 Okay

robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful Location property pretty run down , quality/ price Poor
Stayed 2 nights in Oct 2022

4/10 Poor

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is excellent and super friendly. Property has considerable deferred maintenance. We did not have AC or hot water late night. Know that AC is turned off during shoulder seasons. Not ideal and really stuffy rooms.
Stayed 2 nights in Oct 2022

10/10 Excellent

Karen

Stayed 1 night in Oct 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the staff to be exceptional at the hotel. We had a wonderful stay there, the location was perfect as a base to see Biarritz and all the surrounding area. We will definitely be back thank you.
Stayed 4 nights in Sep 2022

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Juan, Sta Catarina Pinula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I left a brand new coat (wrapped i a hanger) inside my bag inside my car and paid valet parking ($30 a day) only to have my coat taken from either my car or my room. Called manager and she said she would get back to me with an answer and I am now waiting for her call. It is unreal that this happens in a Sofitel Hotel. Very disapointed and very disturbed. I hope the manager comes up with my coat and finds the employee responsible
Stayed 2 nights in Sep 2022

4/10 Poor

William

Travelled with family
Disliked: Amenities, property conditions & facilities
Reception and car valet staff were very friendly. The rest were not. Spa area is a joke. Pool was dirty. Never managed to catch the shop open - so French! Building is like an old lady and on its own is not the problem. Staff appeared poorly managed. To finish on a positive the bed was amazing.
Stayed 2 nights in Sep 2022

8/10 Good

Assistance

Stayed 1 night in Sep 2022

10/10 Excellent

PAUL, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, particularly the concierge who went out of her way to accommodate our needs. Property is a bit tired, could use some cosmetic repairs but otherwise a pleasant place to stay.
Stayed 3 nights in Jun 2022

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring holiday trip with a baby and an 11yo.
The perfect hotel for our stay as it has an indoor pool, and the outdoor pool is heated so despite overcast weather my kids were entertained. The beach was on the doorstep too. Front desk staff were so friendly and welcoming whenever approached. The staff that serviced the room were amazing, from realising which of the coffee pods I used and giving me more of those, to leaving chocolates on the pillow during turn down service, to checking bath robe sizing with us for the children. I really appreciated their contribution to making our stay so comfortable. The swimming pool life guards were also just so helpful and friendly. Room comfort....those beds and pillows, so comfy. Even the baby slept well.
Stayed 5 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable property with a view to die for! We had an ocean view room which was really special. My only critique is that the hotel is a little dated. I understand it is hard to have it look new when it is an older property and I think every attempt was made to have it look fresh and clean which it did. We enjoyed it and the extremely helpful staff! They were just so professional and so friendly.
Stayed 2 nights in Feb 2020