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Auberge Ostape

5.0 star property
Luxurious 5-star hotel with spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auberge Ostape

Seasonal outdoor pool, pool umbrellas, sun loungers
Outdoor spa tub
Exterior
Duplex Park view
Lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
Domaine de Chahatoenia, Bidarray, 64780
  • Le Pas de Roland
    10 min drive
  • Edmond Rostand Museum-Residence
    20 min drive
  • St-Jean-Pied-de-Port Citadel
    26 min drive
  • Biarritz (BIQ-Pays Basque)
    59 min drive

Room options

View all photos for Duplex Park view

Duplex Park view

Duplex Park view

  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 70 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 91 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex Panoramic view

Duplex Panoramic view

Duplex Panoramic view

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Hôtel Mendionde
Spa
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (102)
The price is CA $101
per night
CA $118 total
includes taxes & fees
6 Dec - 7 Dec
Hôtel Mendionde

About the area

Bidarray

Bidarray retreat .At this Bidarray hotel, you'll be within 6 miles (10 km) of Le Pas de Roland and 12 miles (20 km) of Edmond Rostand Museum-Residence. Makhila Ainciart Bergara and Chocolaterie Antton are within 12 miles (20 km).

What's nearby

  • Le Pas de Roland - 10 min drive - 7.7 km
  • Edmond Rostand Museum-Residence - 20 min drive - 15.7 km
  • St-Jean-Pied-de-Port Citadel - 26 min drive - 23.7 km
  • Cote des Basques - 37 min drive - 39.3 km
  • Bid'a Parc - 38 min drive - 38.8 km

Getting around

  • Bidarray Pont-Noblia Station - 6 min drive
  • Biarritz (BIQ-Pays Basque) - 59 min drive

Restaurants

  • ‪Euzkadi - ‬19 min drive
  • ‪Hôtel Restaurant du Chêne - ‬12 min drive
  • ‪Brasserie Labea - ‬20 min drive
  • ‪Cafe des Allees - ‬16 min drive
  • ‪Restaurant Bonnet - ‬14 min drive

About this property

Auberge Ostape

Luxurious 5-star hotel with spa
Auberge Ostape offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. A business center and meeting rooms are available.

Public spaces have free WiFi. A children's pool, a seasonal outdoor pool, and a library are also featured at the luxury Auberge Ostape. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Bidarray hotel is smoke free.

  • 22 guestrooms or units
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Auberge Ostape offers 22 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Bidarray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 28.00 per person
  • 1 restaurant
  • Room service available

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cribs (infant beds) are available for EUR 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Airport shuttle fee: EUR 75 per person (one-way)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Auberge Ostape Hotel Bidarray
Ostapé Bidarray
Ostapé Hotel
Ostape Hotel Bidarray
Ostapé Hotel Bidarray
Auberge Ostape Hotel
Auberge Ostape Bidarray
Auberge Ostape Hotel
Auberge Ostape Bidarray
Auberge Ostape Hotel Bidarray

Auberge Ostape Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property in the countryside. Loved the pool overlooking the mountains. Dinner was incredible… breakfast was fantastic… the suite was very comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A spectacular hotel!
From the moment we entered Auberge Ostape, we were treated with the utmost in hospitality. The staff were welcoming and so helpful, the rooms were spacious and beautifully appointed, the restaurant's food was spectacular and the views everywhere were beyond beautiful. The hotel is out in middle of nowhere and offers the most in tranquility. We were only there for a one night stay but it was enough to recharge our batteries and make us feel as if we'd been on an amazing retreat. We can't recommend this hotel highly enough.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace and quiet
This place is absolutely stunning. Located in the hills, it will provide you with stunning views, fresh air, and the piece and quiet that you need. The foods is exquisite and of Michelin star standard - make sure you try the souffle desert. The service is excellent, always there to help - these people really know what they are doing!

8/10 Good

werner, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isolation in beauty
We stayed two nights in a suite with wood burning fireplace which we happily used because of cold weather. Amazing silent place in the hills of Biskaia, not easy to reach. Don't try with a big car, and certainly not over the 'Pas de Roland' when coming from the Nord and be instructed to do so by the GPS. Very good restaurant with limited choice, not suitable when staying a week. Avoid the restaurant when a big group is in as staff tends to forget then you are there too.

10/10 Excellent

young, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful place!
This is one of the most beautiful hotels and places in the world. A beautiful surrounding, accommodation and good food. What can you ask more?

8/10 Good

Daniele

Stayed 2 nights in Jun 2024

10/10 Excellent

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit coin de paradis...
Petit coin de paradis ou tout était parfait !
Stayed 1 night in May 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inchecken, zeer vriendelijke en behulpzame ontvangst.
Stayed 2 nights in Apr 2024

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres belle expérience
Stayed 1 night in Oct 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Pierre

Stayed 3 nights in Sep 2023

8/10 Good

Toshi, 神戸市

Travelled with partner
Liked: Cleanliness, staff & service, amenities
日本人では不便な場所にあるので、ホテルからの送迎が欲しい。
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top !
Etape parfaite, où l'accueil et le service ont été au top du début à la fin. Le personnel est très attentif à notre bien-être et le site est grandiose ! Je recommande sans réserve.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel en pleine nature très calme et reposant
Bon accueil par le personnel malgré une météo mauvaise bonne explication du fonctionnement de la voiturette
Stayed 1 night in Aug 2018

10/10 Excellent

Alexandre, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme et bien être assurés !
Deuxième séjour à Ostapé et toujours un immense plaisir de couper du monde dans ce petit coin de paradis. Les chambres sont calmes et incitent à la détente, le site est tout simplement splendide car naturellement beau. L'équipe est adorable et la visite nouvelle de la collection privée est à voir pour tous les Porschistes ! Petits bémols pour cette deuxième : cafouillage à l'accueil (l'interphone ne fonctionnait pas), la chambre était moins bien que l'année dernière (sur 2 niveaux desquels nous avons moins profités et la vue était moins belle, tout ceci pour le même prix), pas de service à la piscine donc impossibilité de prendre une boisson fraiche et service très long au restaurant (toujours pas d'entrée une heure après). Nous avons une fois de plus énormément apprécié et nous y retournerons avec plaisir!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルエリア内はセルフカートで移動するくらい広々。山々に囲まれた立地なので自然と深呼吸したくなるホテルでした。

10/10 Excellent

alain, boulogne billancourt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapade romantique
Bon accueil avec beaucoup de gentillesse. les déplacements par voiturettes électriques au sein de l'établissement sont aisées et contribuent amplement à faire de ce lieu un havre de paix et de silence. Les suites sont très belles et confortables. le restaurant est excellent et les prix y sont corrects.

8/10 Good

Not Provided, Bordeaux

Liked: Staff & service, property conditions & facilities, room comfort
Un écrin de verdure dans le pays basque
C'est un hôtel vraiment à part qui nous a procuré une expérience unique dans le Pays basque. L'hôtel est situé dans un écrin de verdure au coeur du Pays basque. Le calme règne, aucune voiture ne circule sur le domaine à part les voiturettes de golf électrique. Nous avons deux réserves : - sur la propreté de la suite : les w.c. n'étaient pas propres le fond n'était pas nétoigné. Il y avait des traces des personnes précédentes au fond des w.c.. La poussière n'avait pas été faite dans les sanitaires w.c. et la salle de bain. - sur le restaurant : il y avait un gros défaut lors du service, aucun des plats ne nous a été présenté. C'est un peu frustrant, car les plats étaient excellents.

8/10 Good

Henri, Bassin d'arcachon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marjorie, perpignan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostape
Ce n'est pas un hotel mais un ensemble de petites villa dans la campagne Petites golfettes pour se rendre à notre chambre pour respecter l'environnement Magnifique suite, grande salle de bain avec grande baignoire Restaurant gastronomique très bon Très bon accueil Dommage ne servent pas les petits dejeuners en chambre Seul petit hic, j'avais réservé un massage 1mois à l'avance mais la masseuse n'est pas venue mais petit dejeuner offers

10/10 Excellent

Sebastien, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres beau sejour
Belle situation, service haut de gamme. Peu de defauts: * dessert gele au centre * vieux papiers non debarasses dans la chambre en arrivant