Ratings based on 102 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
79% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Sep. 18, 2024 on Expedia
Comment from Hotel Management
Sep. 22, 2024 by Shannon Mcleish, Hotel Management
Thank you for taking the time to share your feedback! We’re delighted to hear that you had a great stay with us and appreciate your positive rating. Your insights are invaluable, and we’re always looking for ways to improve our services.If there’s anything specific that could have made your experience a 5-star one, please feel free to share. We look forward to welcoming you back for an even better visit in the future!
5 out of 5
by A traveller

Smashing hotel

Posted Sep. 17, 2024 on Hotels
Beautiful hotel, not a castle but a very big house built in the Scottish Baronial style. Staff were very friendly. Our room was immaculate and a very pleasant place to be. We had a good evening meal and an excellent breakfast. All told, we had a marvellous stay at a lovely hotel, which was also outstanding value for money.
Comment from Hotel Management
Sep. 22, 2024 by Shannon Mcleish, Hotel Management
Thank you for your lovely review! We're delighted to hear that you enjoyed your stay with us and appreciated the charm of our hotel. It's wonderful to know that our friendly staff, immaculate rooms, and delicious meals contributed to a marvellous experience.We strive to provide outstanding value for money, and your feedback reinforces our commitment to delivering a memorable stay for our guests. We hope to welcome you back soon for another enjoyable visit!
5 out of 5
by A traveller

Posted Sep. 12, 2024 on Hotels
Great stay.foods amazing,staff lovely and the whole experience was first class.beautiful surroundi ngs.defo be back.
Comment from Hotel Management
Sep. 22, 2024 by Shannon Mcleish, Hotel Management
hank you so much for your wonderful feedback! We are thrilled to hear that you had a great stay and enjoyed our amazing food, lovely staff, and the beautiful surroundings. Your kind words truly mean a lot to us.We strive to provide a first-class experience for all our guests, and it's rewarding to know we succeeded during your visit. We can't wait to welcome you back for another memorable stay!
4 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
It was amazing to sleep in a castle. We tryed to book dinner in advance but we were told the restaurant was closed. When we came to check inn they asked us if we wanted to eat in the restaurant we told them we tryed to book but that they told us it was closed. The thing is you can only eat at the restaurant if you are staying for the night. We had a delicious dinner with a lovely host. The bed was comfortable but the door in the coridor has squeeky hinges so every time someone opend that door we heard it. We were missing a tv remote but git another one real quick. The shower was lovely, you just need to put a towel down on the end otherwise the whole bathroom will get wet. The breakfast was okay. Some delicious options but they didnt fill the table so everytime you wanted something that wasnt on the table you had to ask. Quick check out and again very friendly staff.
Comment from Hotel Management
Sep. 22, 2024 by Shannon Mcleish, Hotel Management
Thank you so much for taking the time to share your experience at our castle hotel! We're thrilled to hear that you enjoyed your stay and found the bed comfortable, as well as the dinner service delightful. It’s always wonderful to know our team made a positive impact on your experience.We apologize for the confusion regarding the restaurant's availability. We appreciate your understanding and are glad that you were able to enjoy a delicious dinner with us after all. Your feedback about the squeaky door hinges and the TV remote issue has been noted, and we will address these concerns to ensure a more seamless experience for future guests.Thank you for your input regarding breakfast as well. We strive to provide a variety of options, and we will take your comments into consideration to improve our service.We hope to welcome you back for another memorable stay in the future. Please feel free to reach out if you have any special requests for your next visit!
4 out of 5
by A traveller

Nice but could be alot better.

Posted May 17, 2024 on Hotels
Newly tastfully decorated, staff friendly and attentive. Standard of food was on a par with pub grub, so not for foodies, also the dining room windows needed a wipe down due to dead insects. Wardrobe in room almost useless for hanging clothes full of other items . Better provision for hanging your cloths is needed, the wardrobe was small and was used to store a fridge, safe, hairdryer and ironing board. In short a potentially very nice hotel let down by attention to details.
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 2, 2023 on Expedia
3 out of 5
by A traveller

Not worth for money

Posted Sep. 4, 2023 on Hotels
Staff was friendly and helpful 10/10 for that BUT not worth for money. No amenities in the property, no bath tub, no pool not sauna etc. It just Castle & room. Was expecting much better.
Comment from Hotel Management
Sep. 8, 2023 by Cornhill Castle , Hotel Management
Thank you for taking the time to leave your feed back.All feedback is invaluable to our business and helps us to consistently deliver our product, improve standards and develop our teams of people. Apologies that your expectations of the venue were not met on your visit. We do truly hope to have the opportunity to welcome you back to Cornhill castle in the not too distant future.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 3, 2023 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 25, 2023 on Expedia
4 out of 5
by A traveller

Lovely place but rock hard eggs

Posted Aug. 14, 2023 on Hotels
Welcoming staff and lovely building. Dinner was great but the breakfast was poor and I couldn't eat it. Never seen poached so hard, mattress on the bed was pretty 'used' with a big dip in it so not the most comfortable for the money. They also charged my card for 50% of my booking 2 days before our stay without permission and the balance on the arrival day rather than 'pay at property' which was how the booking was made. I then had to chase up the invoices.
Comment from Hotel Management
Aug. 17, 2023 by Cornhill Castle , Hotel Management
Thank you for taking the time to leave your feedback and for highlighting these areas of improvement. All feed back is invaluable to our business, assisting us to consistently deliver our product and helping in the development of our teams of people.We do hope to have the opportunity to welcome you back to Cornhill castle in the not too distant future.