When I read about this hotel people said it was “weird” & mentioned rooms being small, but since the only negative reviews we had seen dealt w/ street noise (not an issue for my husband & I who like ambient sound/use white noise machines) we booked anyway. The price was great. Here were the good things: Location. It is RIGHT in the middle of downtown/old town Bilbao. Easy 10 min walk from the Renfe station & close to metro. Also, beds are super comfy. Best we had in Spain.
Now. The...not great? Would be the bathroom situation. Two words. “Toilet engine.” A lot of other reviews have mentioned this but the rooms are basically studios—meaning former bedrooms they converted into hotel rooms—by adding a glass wall & sliding door to seperate the toilet from bed. Only...the glass is transparent? Doesn’t reach the ceiling. So make sure you only stay in this hotel w/ someone you’re cool with seeing you naked/hearing & seeing you using the toilet. Back to the “engine”. To save water every time you use the sink, shower, or flush, the composter/“engine” at the back of the toilet starts up and sounds like a jet. During a shower it goes every 2 min. It’s VERY loud. We could hear the engine from the room next door, which at first I thought was my husband’s phone vibrating, so the walls were at least thick enough to muffle.
The “weird”: like others mentioned, staff isn’t around. We stayed 3 nights & met the host/front desk/owner once. Everything is keycode/automatic.
Overall? 3 Star