This is a gem of a hotel! Rated only 2 stars but punches way above its category. Cozy, quietly busy with neighborhood families who come by to sit around on the sunny terrace, or the glass enclosed "fishtank", for mid-day or afternoon coffee or a quick lunch. Also has a full-menu restaurant open for dinner. The rooms are large and sunny with modern bathrooms, some with terrace. Very confortable beds, spotlessly clean. We just held a family reunion and the service was top-notch including a delicious dinner of assorted tapas lovingly served by Rafael, who took great care of us. The staff is very attentive and the area is an elegant residential neigborhood across the river from Bilbao, connected by the convenient metro line, within walking distance.