Heart of Bilbao.With a stay at this Bilbao City Centre hotel, you'll be steps from Plaza Nueva and San Nicolas Church. Santiago Cathedral and Museum of Archaeology Bizkaya are also within half a mile (1 km).
What's nearby
Santiago Cathedral - 2 min walk
Plaza Nueva - 3 min walk
Bilbao Fine Arts Museum - 18 min walk
Guggenheim Museum Bilbao - 4 min drive
San Mames Stadium - 5 min drive
Getting around
Arriga Tram Stop - 1 min walk
Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
Bilbao Airport (BIO) - 19 min drive
Restaurants
Los Fueros - 2 min walk
Berton - 1 min walk
Café Bar Bilbao - 3 min walk
El Tilo - 2 min walk
The Craft Tabeerna - 2 min walk
About this property
Petit Palace Arana
3-star Edwardian hotel near San Nicolas Church
Petit Palace Arana offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. The business-friendly Petit Palace Arana also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.
This Edwardian Bilbao hotel is smoke free.
1 building
64 guestrooms or units
6 levels
Built in 1909
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Elevator
No smoking on site
Petit Palace Arana offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Languages
Dutch, English, French, Italian, Spanish
Property amenities
Family friendly
Laundry facilities
Soundproofed rooms
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Offsite parking within 2625 ft (EUR 18.50 per day); discounts available
Food and drink
Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 14 for adults and EUR 14 for children
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Cable/satellite channels
Smart TV
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Food and drink
Minibar
More
Desk
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between June 28 and July 31.
Access methods
Staffed front desk
Pets
Pets: EUR 25 per accommodation, per stay
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
Nearby parking fee: EUR 18.50 per day (2625 ft away)
Pet fee: EUR 25 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
This property offers central heating or air conditioning, depending on the season.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August.
Property is also known as
Petit Arana
Petit Palace Arana
Petit Palace Arana Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 304 out of 1001 reviews" "
10 - Excellent
304
Rating 8 - Good. 451 out of 1001 reviews" "
8 - Good
451
Rating 6 - Okay. 172 out of 1001 reviews" "
6 - Okay
172
Rating 4 - Poor. 61 out of 1001 reviews" "
4 - Poor
61
Rating 2 - Terrible. 13 out of 1001 reviews" "
2 - Terrible
13
8.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Pierre
Travelled with group
28 Sep 2024
Liked: Cleanliness, staff & service, room comfort
One night in Bilbao
Excellent location duper friendly staff and vey helpful. Good amenities.
The room we got was an interior room extremely small. The bed had one side against the wall. I felt claustrophobic. No ice available. Limited Breakfast
This hotel was just perfect for our stay in Bilbao. Right in the Old Town, walkable to nearly everywhere we wanted to go. But also near public transport, if needed.
The room and bathroom was spacious and well equipped. The beds and pillows were comfy.
The breakfast was brilliant and well managed by Maria.
Highly recommended!
Great location. Clean rooms. Would stay here again in the future.
Alberto
Stayed 2 nights in Jun 2024
4/10 Poor
GARY
14 Jun 2024
Liked: Staff & service
Disliked: Room comfort
The staff was the best!
Pros: well located, staff friendly and helpful.
Cons: poor room layout, paint fumes in room and hall, very poor internet connection, parking in huge public underground parking which supposed to be discounted but wasn’t, breakfast mediocre and in a claustrophobic room.
Mini fridge did not work and room was under the breakfast area - so very loud starting at 6:30 am
Mary
Stayed 1 night in May 2024
6/10 Okay
Josephine
Travelled with family
23 Apr 2024
Nice location in the old town, friendly staff -and clean however the mirrow above the headboard of the bed is too high and useless for a 5 foot height person so ended up using the little one in the toilet.
Hotel location in Old Town was excellently situated right next to the river and all the hot spots. The room and bathroom was very spacious. Beds and bedding were clean and comfortable. The room was very quiet thanks to the enclosed balcony that kept all the street noise out of the room. There was a good sized desk and closet storage as well as outlets and USB bed-side. The bathroom also had a full door opening up to the outside, though no balcony, which was very nice. Being situated in an old building (once a palace, aka very rich house) there is a cool winding brick stairway, but also spacious (for Spain) elevators. Only complaint was the very squeaky floors in the bedroom, but it's almost to be expected in an older building.
Great location on the edge of the old town and close to tram system. Maria on reception was particularly helpful. Rooms are well equipped for the price and the shower/ bathroom was good. Dozens of bars and excellent restaurants are a very short stroll away.
The location is great and the attention is awesome. Angel checked us in and provided very good tips on were to go. During check out it, he was also there and guided us to the bus terminal.