Ratings based on 1,138 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 24, 2024
Convenience which I thought everything was going to be open when I arrived around 8 pm. to eat but had to go out to find places to go because only had snacks available.
Comment from Hotel Management
Dec. 24, 2024 by Abbey A. , Hotel Management
Dear Monique,Thanks for choosing Beau Rivage. Glad to hear you enjoyed your overall visit. I apologize for the lack of dining options upon your arrival. We hope you will stay with us again soon!Happy Holidays!Beau Rivage Guest Experience
by A traveller
Posted Dec. 3, 2024
Comment from Hotel Management
Dec. 3, 2024 by Abbey A. , Hotel Management
Dear Jessica,Thanks for choosing Beau Rivage. Hope you enjoyed your time with us. Come back soon!Sincerely,Beau Rivage Guest Experience
by A traveller
Posted Nov. 30, 2024
Comment from Hotel Management
Nov. 30, 2024 by Abbey A. , Hotel Management
Dear Aaron,Thanks for choosing Beau Rivage! Happy to see you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience
by A traveller
Posted Nov. 22, 2024
After riding in a car for 5 hours, wanted to relax in the hot tub. It was late afternoon and the water wasn’t hot. It was lukewarm. Other guests said the heat was just turned on after complaining. Maybe the heating unit should be turned on earlier.
Comment from Hotel Management
Nov. 22, 2024 by Abbey A., Hotel Management
Dear Marion,Thank you for choosing Beau Rivage and for sharing your feedback. I apologize for the issue you had in the hot tub. I have forwarded your review to our management team for improvement. I hope you enjoyed the rest of your stay!Sincerely,Beau Rivage Guest Experience
by A traveller from Louisville
Posted Oct. 14, 2024
Comment from Hotel Management
Oct. 15, 2024 by Abbey A., Hotel Management
Dear Judith,Thank you for taking the time to rate your recent stay with us. Glad to see you enjoyed your overall visit. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience
by A traveller from Louisville
Posted Oct. 13, 2024
Great resort. Food was wonderful. Very clean place. Walkable to local restaurants. Had a great time.
Comment from Hotel Management
Oct. 14, 2024 by Abbey A. , Hotel Management
Dear Judith,Thank you for choosing Beau Rivage! Happy to hear about your recent stay. I really appreciate you taking the time to share your experience. Come back soon!Sincerely,Beau Rivage Guest Experience
by A traveller
Posted Oct. 2, 2024 on Hotels
Had a cleanliness issue that was rectified. We were very happy with the results.
Comment from Hotel Management
Oct. 2, 2024 by Abbey A. , Hotel Management
Dear Troy,Thank you for taking time to share your experience. Glad to hear your cleanliness issue was addressed. We hope you will stay with us again soon!Sincerely,Beau Rivage Guest Experience
by A traveller
Posted Oct. 1, 2024 on Expedia
Check in host acted like she didn’t want to be bothered to check you in. Pool was great, I didn’t expect most of the people in the pool to be 70 years old though. Room was clean and spacious. The TV in the room wouldn’t change channels because of no internet. Casino’s internet was out all night, so you couldn’t get a players card or credit for any comps. Overall I wouldn’t recommend this casino to anyone under 60. There are plenty of other casinos to go to close by.
Comment from Hotel Management
Oct. 1, 2024 by Abbey A. , Hotel Management
Dear Jimmy,Thank you for taking time to share your experience. I am sorry to hear about your negative stay. I have shared your concerns with our management team for improvement. I apologize for the inconveniences you experienced while visiting. Sincerely,Beau Rivage Guest Experience
by A traveller
Posted Sep. 30, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by Abbey A. , Hotel Management
Dear Cynthia,Thanks for the 5-star rating. Glad you enjoyed your stay. Come back soon!Sincerely,Beau Rivage Guest Experience
by A traveller
Pet friendly
Posted Sep. 28, 2024 on HotelsAwesome property.
Comment from Hotel Management
Sep. 28, 2024 by Abbey A. , Hotel Management
Dear Kevin,Thanks for taking the time to share your review. Happy to hear you and your pup evened your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience