2/10 Terrible
Patricia M.
27 Dec 2024
Horrible experience that ruined my holiday.
After reserving this property months in advance, couldn't even enter the rental. The door code wouldn't work and after walking thru the snow that they didnt bother to shovel and almost falling trying to get into the place. We tried multiple codes and instructions for more than 2 hours in 12 degree weather. The property manager informed me there is nothing he can do as he is out of the country in Europe. "Sorry" I'll refund you. While a refund is great, I would expect nothing less as I couldn't even enter the house. It was 2 days before Christmas and some of us staying in the house drove from Alabama to New York. The decent hotels were already booked. Merry Christmas? We ended up having to stay with family that didn't even have the room and it was an overall horrible experience.
Patricia M.
Stayed 4 nights in Dec 2024