See all properties

Grand Lagoi Hotel Bintan

5.0 star property
5-star beach hotel near Lagoi Bay Lake

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Lagoi Hotel Bintan

Outdoor pool, pool umbrellas, sun loungers
View from property
View from property
Front of property
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • Gym
  • Spa

Explore the area

Map
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155
  • Pulau Marawang
    7 min drive
  • Lagoi Bay Lake
    8 min drive
  • Plaza Lagoi
    9 min drive
  • Singapore (SIN-Changi)

Room options

View all photos for Premier Double or Twin Room (Deluxe)

Premier Double or Twin Room (Deluxe)

Premier Double or Twin Room (Deluxe)

  • 37 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 37 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 76 sq m
  • Partial lake view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 112 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Grand Double or Twin Room

Grand Double or Twin Room

Grand Double or Twin Room

  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

Room

Four Points By Sheraton Bintan, Lagoi Bay

Pool
Spa
Kids pool
Parking included
4.0 out of 5, Very good, (25)
The price is CA $158
per night
CA $192 total
includes taxes & fees
9 Dec - 10 Dec
Four Points By Sheraton Bintan, Lagoi Bay

About the area

Bintan

Seaside stay .Within 3 miles (5 km) of this Bintan hotel, you'll find Lagoi Bay Lake and Plaza Lagoi. Also, Lagoi Bay Beach is within 3 miles (5 km) and Ria Bintan Golf Club is within 6 miles (10 km).

What's nearby

  • Pulau Marawang - 7 min drive - 2.3 km
  • Lagoi Bay Lake - 8 min drive - 3.5 km
  • Bandar Bentan Telani Ferry Terminal - 8 min drive - 6.1 km
  • Plaza Lagoi - 9 min drive - 4.2 km
  • Lagoi Bay Beach - 9 min drive - 4.4 km

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬7 min drive
  • ‪Pujasera Lagoi - ‬9 min drive
  • ‪Warung Yeah - ‬11 min drive
  • ‪Kelong Mangrove Restaurant - ‬23 min drive
  • ‪The Dining Room - ‬9 min drive

About this property

Grand Lagoi Hotel Bintan

5-star beach hotel near Lagoi Bay Lake
Grand Lagoi Hotel Bintan offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. A rooftop terrace, spa services, and an arcade/game room are also featured at the luxury Grand Lagoi Hotel Bintan. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 5-star Bintan hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Grand Lagoi Hotel Bintan offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas. 40-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Free area shuttle
  • Free ferry terminal shuttle

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Karaoke
  • Outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • In-room accessibility
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 35

Room amenities

Entertainment

  • 40-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk chair
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Lagoi Hotel Bintan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 650000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 650000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi Hotel By Willson
Grand Lagoi Hotel Bintan Hotel
Grand Lagoi Hotel Bintan Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel Bintan Hotel Bintan

Grand Lagoi Hotel Bintan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 166 reviews" "
Rating 8 - Good. 85 out of 166 reviews" "
Rating 6 - Okay. 30 out of 166 reviews" "
Rating 4 - Poor. 6 out of 166 reviews" "
Rating 2 - Terrible. 3 out of 166 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Charlene

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Marliny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in Feb 2024

8/10 Good

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Bharat

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby.
Stayed 1 night in Jul 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Sirsendu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ordinary stay for a 4-star hotel
The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Stayed 2 nights in Apr 2023

8/10 Good

Eric

Travelled with family
Liked: Staff & service
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Stayed 2 nights in Jan 2023

6/10 Okay

Samarth

Travelled with group
Liked: Cleanliness
The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Stayed 1 night in Jan 2023

8/10 Good

Ai Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break at Bintan
Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Stayed 1 night in Jan 2023

8/10 Good

Samuel

Stayed 2 nights in Jan 2023

6/10 Okay

SSI

Liked: Cleanliness, staff & service
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
Stayed 2 nights in Dec 2022

8/10 Good

Apoorv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful option in Bintan
Stayed 3 nights in Dec 2022

10/10 Excellent

Yu Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient

6/10 Okay

Kanika

Travelled with family
Liked: Cleanliness, staff & service
There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Stayed 2 nights in May 2022

10/10 Excellent

Sahidah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

ABHalim

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a good rooms with negligible faults. Might consider to return if coming to Bintan
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
Stayed 2 nights in Dec 2019

10/10 Excellent

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with few glutches
We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
Stayed 2 nights in Sep 2019

10/10 Excellent

Wilber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2019

6/10 Okay

Alvin, Singapore

Liked: Cleanliness, staff & service
Disappointing.
Booked a smoking room on hotels.com only to check in with hotel saying all rooms are non smoking. Balcony wasn't furnished and not ideal for smoking too when it is pouring. Free wifi is horrid. Best joke, bottle openers are not available and must call housekeeping whenever you needed a bottle opened. Last time here.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new. However, the surrounding is very undeveloped and secluded.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location good, options close for food and beverage
Stayed 1 night in May 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019