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Nirwana Resort Hotel

5.0 star property
Upscale beach hotel with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nirwana Resort Hotel

5 restaurants, breakfast, lunch, dinner served; seafood
Garden
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
Outdoor wedding area
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
Jalan Panglima Pantar, Lagoi, Bintan Resorts, Bintan, Riau Islands, 29155
  • Laguna Bintan Golf Club
    16 min drive
  • Bandar Bentan Telani Ferry Terminal
    17 min drive
  • Pulau Marawang
    18 min drive
  • Singapore (SIN-Changi)

Room options

View all photos for Nirwana Deluxe

Nirwana Deluxe

Nirwana Deluxe

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Nirwana Room

Nirwana Room

Nirwana Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed (Nirwana Suite)

Suite, 1 King Bed (Nirwana Suite) | View from room

Suite, 1 King Bed (Nirwana Suite)

  • 62 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Nirwana Premier

Nirwana Premier

Nirwana Premier

  • 31 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior
Four Points By Sheraton Bintan, Lagoi Bay
Pool
Spa
Kids pool
Parking included
4.0 out of 5, Very good, (25)
The price is CA $133
per night
CA $161 total
includes taxes & fees
5 Dec - 6 Dec
Four Points By Sheraton Bintan, Lagoi Bay

About the area

Bintan

Oceanside stay.Stay at this Bintan hotel and you'll be within 9 miles (15 km) of Lagoi Bay Lake and Plaza Lagoi. Lagoi Bay Beach is within 9 miles (15 km) and Ria Bintan Golf Club is within 12 miles (20 km).

What's nearby

  • Laguna Bintan Golf Club - 16 min drive - 5.3 km
  • Bandar Bentan Telani Ferry Terminal - 17 min drive - 7.4 km
  • Lagoi Bay Lake - 22 min drive - 10.2 km
  • Plaza Lagoi - 24 min drive - 11.0 km
  • Lagoi Bay Beach - 28 min drive - 11.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 164 min drive

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬16 min drive
  • ‪Pujasera Lagoi - ‬9 min drive
  • ‪Warung Yeah - ‬17 min drive
  • ‪Kelong Mangrove Restaurant - ‬36 min drive
  • ‪The Dining Room - ‬23 min drive

About this property

Nirwana Resort Hotel

Upscale beach hotel with 2 outdoor pools
Nirwana Resort Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and 6 meeting rooms. A children's pool, a fitness center, and spa services are also featured at the luxury Nirwana Resort Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Bintan hotel.

  • 244 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Built in 1995
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Nirwana Resort Hotel offers 244 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free area shuttle
  • Free ferry terminal shuttle

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Archery
  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Motor boating
  • Playground
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Surfing/body boarding
  • Volleyball
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 726000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 2000000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: IDR 726000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi

Nirwana Resort Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 944 reviews" "
Rating 8 - Good. 458 out of 944 reviews" "
Rating 6 - Okay. 192 out of 944 reviews" "
Rating 4 - Poor. 66 out of 944 reviews" "
Rating 2 - Terrible. 18 out of 944 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Bradley

Liked: Staff & service
The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds. The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out. Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aarti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, private beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Takatoshi

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel with great views and activities
Hotel is spacious, clean and well maintained. Love the views of the sea from the pool and dining areas. The toilets in the west wing where I stayed in were newly renovated which enhanced the stay. Due to its size, theres a great variety of both land and sea activities catering to kids and adults as well!
Stayed 3 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

TAKAYUKI

Liked: Staff & service
When I asked activities location, reception told me wrong location.
Stayed 1 night in Feb 2024

10/10 Excellent

Aurora

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Naveen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not so comfortable premier room
Room was not comfortable. I had premier room. Still it was not upto mark. In bathing area, water was not draining properly. Washing jet was not working properly.
Stayed 3 nights in Dec 2023

10/10 Excellent

SH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Food options limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

NAKAI

Travelled with family
Good service
Stayed 1 night in Nov 2023

6/10 Okay

Jakob

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average hotel in a fantastic location
Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating
Stayed 3 nights in Aug 2023

8/10 Good

Taohai

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Sampath

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is vast and good. The breakfast was good. However the food ordered in the restaurant “The coffee shop” wasn’t great. The fish was so dry and chewy. It was not even close to soft. The other restaurants like Kelong and Dino was better.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place with good service. Renovations happening at some places that created some noise and smoke. Some f&b segments were closed too and on Mondays but generally the stay was enjoyable. Would have preferred to be given a pool/beach facing room since it was quiet on a Monday but was given the back facing unit.
Stayed 2 nights in Apr 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

SIDHARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Alexander

Stayed 1 night in Apr 2023

4/10 Poor

Franck

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beach is very dirty and no good breakfast
Stayed 2 nights in Mar 2023

8/10 Good

Ginna

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay, even i got an upgrade during weekday, they will cover you also for free shuttle and return to ferry terminal, breakfast also had many choice, the pool also beautiful

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice for a short getaway. Local transport operators can bring you to places of interest at competitive price; have their numbers handy.
Stayed 1 night in Jan 2023

8/10 Good

Nitin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property, efficient & friendly staff but very limited options for dining. I would never eat at the Spice restaurant again. No lockers in the sauna.

10/10 Excellent

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022