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Promenade Hotel Bintulu

3.5 star property
3.5-star hotel perfect for exploring Bintulu

Choose dates to view prices

Photo gallery for Promenade Hotel Bintulu

Reception
Executive Suite | Bathroom
Breakfast area
Exterior
Executive Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Room service

Explore the area

Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
  • Assyakirin Commerce Square
    ‪11 min walk‬
  • Wisma Bintulu
    ‪14 min walk‬
  • Tanjung Batu Beach
    ‪4 min drive‬
  • Bintulu (BTU)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Bintulu

Heart of Bintulu.Within a 15-minute walk of the hotel, you'll find Assyakirin Commerce Square and Wisma Bintulu. Taman Tumbina Bintulu and Tanjung Batu Beach are also within 2 miles (3 km).

What's nearby

  • Assyakirin Commerce Square - 11 min walk - 0.9 km
  • Wisma Bintulu - 14 min walk - 1.2 km
  • Taman Tumbina Bintulu - 19 min walk - 1.6 km
  • Tanjung Batu Beach - 4 min drive - 2.5 km
  • Pasar Utama Bintulu - 6 min drive - 5.0 km

Getting around

  • Bintulu (BTU) - 17 min drive

Restaurants

  • ‪Family Kopitiam - ‬3 min walk
  • ‪Coup de Grill - ‬5 min walk
  • ‪Marrybrown Bintulu Central - ‬3 min walk
  • ‪Ayam Penyet RIA - ‬1 min walk
  • ‪Farley Cafe Corner - ‬2 min walk

About this property

Promenade Hotel Bintulu

3.5-star hotel perfect for exploring Bintulu
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly Promenade Hotel Bintulu also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle at scheduled times and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Bintulu hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 8 levels
  • Built in 2014
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Promenade Hotel Bintulu offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Bintulu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Promenade Hotel Bintulu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 54 out of 142 reviews
Rating 8 - Good. 65 out of 142 reviews
Rating 6 - Okay. 18 out of 142 reviews
Rating 4 - Poor. 5 out of 142 reviews
Rating 2 - Terrible. 0 out of 142 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

8/10 Good

Poh ching, Kuala Lumpur

Stayed 2 nights in Nov 2023

10/10 Excellent

Fumito

Stayed 1 night in Sep 2023

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

8/10 Good

Amery

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

8/10 Good

Ling

Stayed 1 night in Jul 2022

6/10 Okay

Chong Siew

Travelled with family
Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Mohd Sabri

Stayed 4 nights in Mar 2022

6/10 Okay

Eng Hee

Business traveller
Stayed 1 night in Mar 2022

10/10 Excellent

Santhara Sageran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/10 Poor

Yen Shiong

Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent Place
Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & nice
Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

10/10 Excellent

Law

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very good
Good!!!
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021

10/10 Excellent

Kien Ping

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2021

8/10 Good

Chin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

MAZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Chang Hao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

8/10 Good

wong

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place for vacation. Walking distance to cafe and shopping.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Very clean room. Despite COVID crisis no measures to cut corners. Keep it up.
Stayed 1 night in Aug 2020