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Arden House NEC Birmingham & Airport

3.5 star property
3.5-star guest house near National Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arden House NEC Birmingham & Airport

Executive Double Room
Staircase
Reception
Exterior
Restaurant

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
74 Maple Leaf Dr, Birmingham, England, B37 7JB
  • National Exhibition Centre
    6 min drive
  • The Bear Grylls Adventure
    8 min drive
  • Resorts World Arena
    8 min drive
  • Birmingham (BHX)
    10 min drive

Room options

View all photos for Deluxe Double Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Individually decorated, individually furnished, desk, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night
The Arden Hotel & Leisure Club
Pool
Hot tub
Pet-friendly
Kids pool
4.2 out of 5, Very good, (1092)
The price is CA $172
per night
CA $206 total
includes taxes & fees
3 Dec - 4 Dec
The Arden Hotel & Leisure Club

About the area

Birmingham

Marston Green stay.Your stay at this Marston Green guesthouse places you within 3 miles (5 km) of National Exhibition Centre and Resorts World Birmingham. Bullring & Grand Central is within 9 miles (15 km) and Broad Street is within 12 miles (20 km).
View more Guest houses in BirminghamOpens in a new window

What's nearby

  • National Exhibition Centre - 6 min drive - 3.6 km
  • Resorts World Birmingham - 7 min drive - 6.1 km
  • The Bear Grylls Adventure - 8 min drive - 5.6 km
  • Resorts World Arena - 8 min drive - 6.4 km
  • Bullring & Grand Central - 17 min drive - 13.0 km

Getting around

  • Air Rail Link Tram Stop - 6 min drive
  • Birmingham Marston Green Station - 17 min walk
  • Birmingham Airport (BHX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Onwood Club - ‬12 min walk
  • ‪Big John's - ‬4 min drive
  • ‪KFC - ‬17 min walk
  • ‪Wetherspoon - ‬7 min drive

About this property

Arden House NEC Birmingham & Airport

3.5-star guest house near National Exhibition Centre
Arden House NEC Birmingham & Airport offers its guests a garden, laundry facilities, and express check-in. WiFi is free in public spaces. Arden House NEC Birmingham & Airport also features express check-out and a water dispenser. Self parking is free.

This 3.5-star Birmingham guesthouse is smoke free.

  • 6 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Water dispenser
Arden House NEC Birmingham & Airport offers 6 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Languages

English, French, Hindi, Spanish, Urdu

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee daily 7:30 AM–8:30 AM: GBP 10 for adults and GBP 10 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LED TV
  • Satellite channels

Bedroom

  • Fan
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in fee: GBP 20 for check-in between 10:30 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Late check-in fee: GBP 20 for check-in between 10:30 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Arden House
Arden House NEC Birmingham
Arden House Nec Birmingham &
Arden House NEC Birmingham & Airport Guesthouse
Arden House NEC Birmingham & Airport Birmingham
Arden House NEC Birmingham & Airport Guesthouse Birmingham

Arden House NEC Birmingham & Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 9 out of 36 reviews" "
Rating 4 - Poor. 7 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed here for one night stayed in room 6 lovely room very clean just found the bed the pillows very hard and the bed very very small… like to watch to in bed with a brew before sleep but couldn’t to very very small and very poorly situated on the wall I would definitely stop here again but I would bring my own pillows… didn’t have the breakfast but there looked a lot off selection from cereals and pastries perfect for 1 night stay loads off areas to walk
Stayed 1 night in Aug 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Aishah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy area and room. Bed was lovely to sleep in. Man at desk was nice and helpful. Would definitely book again!
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Zara

Stayed 1 night in Jun 2024

6/10 Okay

Arran

Stayed 1 night in Jun 2024

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You get what you pay for, not bad for the price. A few quirks such as the ground floor curtains not closing fully with work being done in the garden. A clothes hook installed upside down. Doesn't look like enough parking if it's full. That being said, staff were polite and the bed was comfy, and it was close to the resorts world arena which was ideal - decent price
Stayed 1 night in Jun 2024

8/10 Good

Lee

Stayed 1 night in Jun 2024

6/10 Okay

Kelly

Business traveller
Liked: Cleanliness
ok
Stayed 1 night in May 2024

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelt fresh and was clean. It was comfortable and had a decent en-suite. The hotel manager was very polite, pleasant and helpful. I enjoyed the breakfast which was healthy and sufficient. It was a small hotel but that didn’t matter.
Stayed 1 night in May 2024

4/10 Poor

Steve

Business traveller
Disliked: Property conditions & facilities, room comfort
Awful!!!
Due to religious reasons, they don’t serve bacon or pork. Just so you are aware. Outside is overgrown with weeds and long grass. It’s just a badly modified house in a housing estate!! Shower don’t work in the morning so had to borrow the shower from another resident there. Toilet never flushed in room 5. Never made up the rooms after our first night. Overall pathetically run guest house that give themselves 5 stars but it’s a 3 star at best and GROSSLY overpriced. Location ain’t convenient with nearest eating place 20 minutes walk away. I wouldn’t stay here again if it was for free.
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Avoid!
Reception’s customer service was awful, he tried to hold a grudge about us changing the dates due to an emergency shift at work (NHS) also you have to pay additional money if you get there after 10pm. So ended up booking elsewhere and loosing out on 2 nights fully booked as the customer service (via phone call ) made us feel uncomfortable and unwelcomed.
Stayed 2 nights in May 2024

6/10 Okay

Garry

Business traveller
Disliked: Property conditions & facilities
Not Quite a Hotel
This is a converted house in a built up residential street. Yes, i should have done my homework, but it is what it is. Nothing wrong at all really just not what i am used to. Tape holding the carpet going into toilet was a bit weird. Heater on wall not working, a plug in heater provided. The bathroom was very nice, did not match the tired decor in bedroom. Eating area in the reception room. If you remove the hotel part of the establishment then you have exactly what you have, a b&b. All in all nothing untoward but again the word hotel is incorrect and it is being charged a hotel rate, not a B&B.
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Lynn

Not as advertised
The rooms advertised on your website were not available. The room we stayed in was not shown on the photos on your website. If it was a would not have chosen to stay there. It was dirty the carpet was stained and decor tatty. The breakfast was cooked in old dirty frying oil and was burnt.
Stayed 1 night in Apr 2024

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet
Stayed 1 night in Apr 2024

6/10 Okay

Sarah

Business traveller
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Simon

Travelled with partner
Disliked: Amenities, property conditions & facilities
I recently stayed at Arden House NEC and unfortunately, my experience fell far short of expectations. The lack of basic amenities and subpar conditions made for a less-than-pleasant stay. The shower in my room was in poor condition, with very weak water pressure. This made for an uncomfortable and frustrating experience. When I attempted to use the shower the main fuse box downstairs, tripped 4 times and I was unable to shower. I raised this and was then moved to a different room. This alternative room was cramped, with a large chair and footstall squeezed up the side of the bed restricting access from the side. Furthermore, the absence of windows in the bedroom created a claustrophobic atmosphere, depriving the room of natural light and ventilation. It felt more like a dark, cramped box than a comfortable accommodation. To add to the discomfort, there was no central heating in the room, bar a broken radiator, leaving it cold and unwelcoming, especially during a chilly night. This lack of heating made it difficult to relax and enjoy my time in the room. The bathroom/toilet also had a large plain glass window, so no privacy at all and everything was on show to the world. Overall, I was deeply disappointed with my stay at Arden House NEC. The combination of poor shower facilities with an electrical fault, lack of windows in the bedroom, plain window in the bathroom/toilet and no central heating made for a thoroughly unpleasant stay. I would not recommend this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Damola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Feb 2024

4/10 Poor

Alan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Not 5 Star
Stayed 2 nights in Feb 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and tidy, and the room was so nice I couldn’t believe is true . The guy from the reception was so friendly and kind deserved every penny. I kindly recommend it !👏
Stayed 1 night in Feb 2024

8/10 Good

Charlotte

Liked: Cleanliness, room comfort
Slightly confused
Must admit was a bit confused in the beginning as I wasn’t expecting the hotel to have Shakespeare themed room thought the ceiling thing was a little creepy but the bed was really comfy.. found a bible in the draw I was a bit confused. Bathroom was clean and tidy, fresh towels and bedding. The doors are also really hard to open, the code lock for the front door needs to be fixed as it feels like it’s stuck and door is really hard to open.. overall really nice, lots of storage space on wardrobe
Stayed 1 night in Feb 2024