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Best Western Plough & Harrow Hotel

3.5 star property
Hotel near Utilita Arena Birmingham in Birmingham

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Photo gallery for Best Western Plough & Harrow Hotel

Exterior
Lobby
Suite, 1 King Bed, Non Smoking
Garden
2 bars/lounges, lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS
  • Hagley Road
    ‪1 min walk‬
  • Broad Street
    ‪9 min walk‬
  • Birmingham Botanical Gardens
    ‪9 min walk‬
  • Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (With SofaBed)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking (With SofaBed)

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 36.4 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Birmingham Broad Street

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (2104)
The price is CA $176
per night
CA $211 total
includes taxes & fees
3 Mar - 4 Mar
Hampton by Hilton Birmingham Broad Street

About the area

Birmingham

Westside stay.Within a 10-minute walk of this Westside hotel, you'll find Broad Street and Hagley Road. Also, Birmingham Botanical Gardens is within half a mile (1 km) and Utilita Arena Birmingham is within 2 miles (3 km).

What's nearby

  • Broad Street - 9 min walk
  • Utilita Arena Birmingham - 18 min walk
  • The Mailbox - 3 min drive
  • International Convention Centre - 4 min drive
  • Bullring & Grand Central - 8 min drive

Getting around

  • Edgbaston Village Station - 4 min walk
  • Birmingham Five Ways Station - 13 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Colbeh, Persian Kitchen & Bar - ‬4 min walk
  • ‪The Physician - ‬4 min walk
  • ‪Shiraz - ‬3 min walk
  • ‪Damascena Limited - ‬3 min walk

About this property

Best Western Plough & Harrow Hotel

Hotel near Utilita Arena Birmingham in Birmingham
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Plough & Harrow Hotel. Parking is available for a fee.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Dining venue
Best Western Plough & Harrow Hotel offers 44 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 15.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 10.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 22 and January 1.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plough Harrow Hotel Birmingham
Plough Harrow Birmingham
Plough Harrow Hotel
Plough Harrow Hotel Birmingham
Best Western Plough Harrow Hotel
Best Western Plough Harrow Birmingham
Best Western Plough Harrow
Best Western Plough & Harrow
Best Western Plough & Harrow Hotel Hotel
Best Western Plough & Harrow Hotel Birmingham
Best Western Plough & Harrow Hotel Hotel Birmingham

Best Western Plough & Harrow Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 387 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Okay stay. Staff friendly. Breakfast very poor- no orange juice ! Selection very limited
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Honest review on one night stay
Just returned from 1 night stay. From the outside, and when being in reception it looks lovely... but then once in the room they are super outdated and in quite a poor state. The whole bedroom, bathroom ect was just really poor quality and obviously in desperate need of a revamp. Beds were like rocks, linen had marks. Breakfast was okay. Not much to say on that. Staff - reception lady was pleasant, but on checking in we waited for a man to appear for about 20 mins with 2 tired children who had been walking all day , without so much as a "sorry for your wait" We was then told by the man that we had to pay £10 for parking - was not aware of this and no idea what justifies this as the carpark was near empty. Wouldnt stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Allistair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Staff & service, room comfort
A nice hotel - give it a go.
The staff were brilliant - very friendly and welcoming. The food in the evening was really good and excellent value for money. The bar was well presented with quality products. The room was decent and comfortable. The only let down was breakfast. I am sad to say in this review, in my experience, the breakfast was NOT (when I had it) value for money. The coffee machine sounded like it was on its last legs, coffee was weak, poor and undrinkable - I had to use the sachet of dried coffee to make a cup. There was no fruit juice - I was told 'we don't have orange juice', there was a bar with 200 bottles of it 20 feet away. The toaster didn't work well. Eggs appeared to have been cooked 30 minutes before and had gone hard and discoloured. The sausages were OK but, only OK. The rest of the buffet looked a bit cheap and thrown together. I would 100% still stay at this hotel again, because the previous night and overnight experience exceeded my expectations; and it was above par and value for money. However, I wouldn't have the breakfast as this was significantly subpar in my experience this week, which was a shame as everything else had been so good. I think the owners need to invest in a better breakfast offer or, don't offer it. Fruit juice from a wholesaler is less than £1 per carton for 10 or 12 servings, cook the eggs to order (you will not be throwing away inedible uneaten rubber), lease a new coffee machine. Small things make a big difference for your guests.
Stayed 1 night in Oct 2024

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value business trip
Fantastic room. Easy check in and good customer service. Only downside was the coffee wasn't great at breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint old hotel but issues with heating.
The reception staff were helpful. My room was cold-the heating hardly came on. The lady in reception tried her best to sort it but the room was still cold. I then spoke to a maintenance guy who explained the issue and the room was warmer the following evening. Although it went off quite early and was cold again in the morning. No one explained that i needed to put a notice out if i wanted to have the room cleaned and restocked. Once i knew i did it the following day but the tea bags were still not replenished.
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
Stayed 1 night in Oct 2024

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Stayed 1 night in Sep 2024

2/10 Terrible

C

Disliked: Staff & service, property conditions & facilities
Tired, in need of renovation. No heating
Terrible place. Tired and in need of renovation. The room was cold and there was a sign on the wall stating that you had to ring reception to turn on/the heating. I did this and was told they don't switch on the heating until October! We checked out immediately - waste of money and best avoided.
Stayed 1 night in Sep 2024

8/10 Good

Amy

Travelled with group
Liked: Staff & service, property conditions & facilities
We loved that it was right near a Morrisons to get bits and bobs. All the staff were friendly and accommodating. It was about a 20-30 minute walk to New Street, with the weather we opted for Uber (both eats and rides) and the location was easy enough for drivers to locate. One staff member gave us one of our two nights for free as the tv wasn’t working in the room and we felt that was a really nice gesture that not many hotels would do. The door to our room was quite dodgy, you really had to slam it shut for it to actually shut and it would make a rather loud noise, we feared waking up the other hotel guests. The hotel room itself was pretty standard, with a lovely big window that let in plenty of light and had a nice view of the main hotel area, only real downside would be it gathered quite a bit of condensation, that could be because we didn’t have the heating on but it went away when we opened the window slightly.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Sep 2024

8/10 Good

Jane

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an old beautiful building and full of charakter. Its got hystory, the famous author J R Tolken (Lord of the Rings) Stayed there. Very friendly and helpful staff and a very comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
We recently stayed 1 night 2 adults & 1 5yo. On site parking, the hotel is full of character but the decor does look tired. The room we stayed in was a double and a sofabed, ensuite bathroom, lots of storage, again tired looking but was clean throughout. Breakfast was a buffet affair consisting of hot foods and a selection of cereals, fruits, yoghurt, pastries and breads which my 5yo loved. We chose this hotel mainly for its on site parking as well as a base for legoland and the sealife centre, yes it was a walk but thats our thing. Would we stay here again? yes 😊
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has some lovely original features. Rooms do vary in style and comfort. We found all staff really welcoming and friendly. Stayed for breakfast this time with a good selection of hot and continental choice. Would stay again!
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Miss

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities
Outdated Furniture very unhygienic Bed uncomfortable Bar staff didn’t know how to pull a pint or make a shandy resulted in two bottles of beer and 30 minute wait as they didn’t know how to use the till Very frustrating Website showed a beautiful place Rooms are in what I could only describe as a prison block
Stayed 1 night in Jul 2024